IRENE MORENO

Tel: 602-***-**** E-mail: ac6k6e@r.postjobfree.com

SUMMARY

Agile and dynamic Claims Coordinator and Assistant focused on developing efficient processes. Able to navigate well in fast paced environments. Seeking a challenging role utilizing my skills in research, customer service, project management, recruiting, claims, payroll administration and auditing. EXPERIENCE

Claims Coordinator 08/16 - Present

Sprouts Farmers, Market – Phoenix, AZ

Process Worker’s Compensation claims for nation’s fastest growing natural and organic retail grocer. Support over 8000 employees in Colorado, New Mexico, Nevada, Texas and Utah.

Oversee 90+ stores across 5 states and process employee worker compensation injury claims via STARS software

First point of contact for all claims in two regions and oversee their case until is it closed

Monitor employee’s medical treatment and determine modified work duties, if given work restrictions by treating physician and report any overnight hospitalization or fatality to OSHA

Liaison between employees and insurance adjusters to assure any additional treatment be sought accordingly and in a timely matter

Process property claims for the states that I over see and ensure all damages are reported to appropriate insurance company, providing needed documentation for processing and ensure reimbursement is received

Process general liability claims for 50 stores located in Texas

Continuously remain abreast in federal and state laws accordingly Human Resources Coordinator 09/14 – 08/16

Sprouts Farmers, Market – Phoenix, AZ

Oversee employment data for nation’s fastest growing natural and organic retail grocer. Support 6000 employees in California and New Mexico.

Process employment transactions comprised of new hire data, background checks, separations, etc in HRIS

Act as quality control for employee data information, advising Store Personnel on proper procedures and consulting with HR Managers

Liaison between store personnel and Support Office functions such as Payroll and Field HR

Selected as Corporate new hire ambassador/Onboarding Specialist

Audit new hire and existing employee I9s

Maintain and manage employee virtual file room

Keep abreast of federal and state laws

Human Resources Coordinator 10/12 – 09/14

Midwestern University - Glendale, AZ

HR Coordinator supporting Talent Acquisition department for healthcare science university system.

Provided recruiting support including interview scheduling, creating interview packets, calendar onsite and phone interviews and monitor candidates while they're onsite to ensure process is flowing smoothly and candidate experience is going well

Processed and tracked all pre-employment results for new hires including drug screenings, employment verification via Guardian/E-Verify and background checks for all Faculty and Staff candidates

Performed administrative duties as required to support the recruiting team, including but not limited to data entry related to uploading candidate information into the ATS and posting position vacancies online

Conducted weekly new hire orientation; created and distributed campus wide welcome emails for all new hires

Liaison for internal managers and employment agencies to meet contingent staffing needs

Assisted and coordinated IT, Facility and catering work orders Optometrist Receptionist (transitional job while seeking employment in higher education) 04/11 – 10/12 Excel Vision – Scottsdale, AZ

Opened and closed office, preparing for patients and business

Scheduled and managed patient and doctor calendars

Verified coverage and retrieved authorizations for patients

Submitted claims insurance claims

Posted payments to patients account

Calculated daily sales

Executive Assistant to the Director, Undergraduate Admissions 06/07 – 11/10 Montclair State University - Montclair, NJ

Managed the Financial Records System (FRS) including online requisitions and check requests

Prepared budget expense reports and projections by tracking departmental expenses and budget monitoring

Coordinated Director meeting and travel logistics; prepared itineraries

Reconciled expenses and prepared expense reports

Preserved electronic and hard copies of confidential/sensitive documents in an organized filing system

Liaison between internal departments and outside vendors/organizations

Attended meetings recording and preparing minutes and distributed follow up action items

Maintain office equipment and inventory of office supplies and make purchases when needed

Coordinated on and offsite meeting events

Responded to all inquiries and provided guidance regarding policies, procedures and concerns Transfer Transcript Analyst, Undergraduate Admissions 07/05 – 06/07

Liaison between community college counselors, faculty, staff and key administrators, as well as campus departments and internal and external parties

Responded to inquiries from prospective students, parents, and school counselors regarding applications, reconsiderations and programs of study

Visited community colleges to determine pre-qualifications for a cohort of students

Performed data entry of credits for 4,000+ applicants annually

Maintained and update transfer course database in Student Information Systems (SIS)

Collaborated with the Associate Director of Transfer Students to determine retention and success rates

Assisted in training of new staff.

Payroll Representative, Human Resources/Payroll 9/04 – 6/05

Experience with working with HRIS (human resource information systems) and SIS (student information systems)

Processed payroll for federal work study students and temporary Employees

Assist in updating time sheets for university employees EDUCATION

Montclair State University

Bachelor of Arts in Psychology (Received 99 credits thus far) Bergen Community College

Associates in the Arts, Dean’s List

Member of the International Association of Administrative Professionals (IAAP) 7/07 – 11/10 Member of Society for Human Resources Management (SHRM) 10/12- 12/14 TECHNICAL SKILLS

Microsoft Office Suite ADP HRIS and E-Time Sungard Plus Ceridian PeopleSoft UltiPro

Concur PeopleAnswers CareMC

STARS

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