Medical Management

Jamal Charley

**** ****** *** ****

Houston Tx. *7004

Home 619-***-****

HEALTHCARE MANAGEMENT

Highly accomplished, versatile and respected professional with over 10 years of extensive accomplishments within a multitude of diverse environments utilizing exemplary management, analytical, organizational, and people skills. Documented history of accepting full accountability for departmental taskers and strategic program planning, development of new services and operations, and enhancement strategies. Dynamic leader; consistently achieves outstanding results in challenging environments while building and maintaining strong, loyal relations with both clients and colleagues. Moves and relates effortlessly across all levels of management. Core Strengths:

• Strategic Program Management • Recruitment

• Operational Design • Coaching & Mentoring

• Organizational Performance & Productivity • Project Management

• Continuous Process Improvement • Total Quality Management

• Materials Management Skills • Performance Management

• Conflict & Workplace Resolution • Outstanding Communication Skills PROFESSIONAL EXPERIENCE

2009 to 2013

NEW STAFF MANAGER SURGICAL PRE-OP/Clinical Coordinator /HEALTHCARE TECHNICIAN

(NMCSD)

Manager for new staff assigned to surgical pre-op area for skills assessment; manage an extensive program to include the application of intravenous fluids, intravenous catheter placement, proper bedside manner, role in the pre- operative process, proper behavior in operating room, educational opportunities to further their careers, and networking with peers.

Assigned to surgical pre-op hold area; responsibilities include checking in patients, scheduling and canceling appointments. Ensure all essential documentation is completed before surgery, take vital signs, check blood glucose for patients with diabetes, perform laboratory dipstick pregnancy test for women, and initiate intravenous fluids. Additionally, transport medications from the pharmacy and administer to patients. Assist the charge nurse in daily interviewing of patients, check charts, print out laboratory test, x-rays, and electro- cardiograms. Qualified in ALTHA, CHCS, Essentris, EXCEL and other computer systems for patient care. Key Achievements:

• Achieved positive cohesive culture across all levels of staff, students, and active duty members through proactive management style, and improved communication, service standards, staff focus and accountability; increased student satisfaction and participation by 100%.

• Improved staff satisfaction by ensuring training by staff in each department was completed. Main Operating Room patients are properly prepared for surgery and that Patient services were kept at optimal levels.

• Overhauled IV program to accomplish improved educational experiences for new staff and nurse interns and worked closely with CRNA’s and Anesthesiologist in the operating rooms maintaining my anesthesia technician skills and equipment trouble shooting and monitoring. 2007 to 2009

ANESTHESIA TECHNICIAN (Enlisted Navy Corpsman)

Worked in an 18 room surgical arena; assisted surgical procedures to include central line placement, arterial line placement, cell saver, centrifuge, and level one. Completed the Draeger Medical Training for the anesthesia machines, stocked and inventoried rooms with emergency medications for anesthesia procedures and managed consumables. Sole petty officer for Labor and Delivery suites; responsible for placing orders for meds, set ups for emergency acute care cases, med drawers overstock, daily inventory and stock for suites. Additionally, monitored daily temperature checks and inventory of perishable control meds. Daily training from vendors on new equipment updates.

Key Achievements:

• Sole Anesthesia tech for Gases shutdown for 24hrs and successfully provided the 18 room Main Operating room with gases for each room and the Labor and Delivery 4 procedure operating rooms with gases manually during the turnover.

ORTHOPEDIC TECHNICIAN 2003 to 2007

Charged with operational leadership in multiple locations. Designed and facilitated training programs and ensured high degree of training competency. Conducted performance evaluations and developed internal quality management systems. Reported to the Commanding Officer. Demonstrates competence in the delivery of care to adults, geriatrics and pediatrics. Promptly and accurately documents initial patient assessments, treatments, medications, health teachings and preoperative and postoperative instructions. During patients interview determine test performed since last clinic visit, obtain test results, prepare medical records with demographic information and completes check in procedures in accordance to clinic policy. I am also trained in booking and scheduling patients, ordering an reviewing labs, updating demographic information, comphrensive understanding and thorough training in CHCS and ALTHA System. Assesses patients who require priority or more extensive care an notifies provider accordingly. Initiates telephone consults via chcs for the provider. maintained emergency equipment and supplies according to clinic policy. Assists the orthopedic surgeon with preventing and correcting disorders of the locomotor structures of the body, including the skeletal muscles, joints, ligaments and cartilage. Demonstrates sounds knowledge of basic patient care techniques and skills. Assisted with medical related procedures, such as suture removal,wound care, cast or splint application or removal and dressing application and removal.

Key Achievements:

• Dramatically turned negative anti-management culture into a more productive style of management by creating an Orthopedic circle of technicians and staff that supported and helped one another to advance their careers, thru teaching and outside events to increase morale, Customer service and work production. 2001 to 2003

FLEET MARINE FORCE CORPSMAN

Work In The Battalion Aid station as the supply petty officer for held sick call for 150-200 Marines a week was in charge of a Fox company in charge 1300 Marines Medical record recording shots, medical readiness field evolutions an overall emergency medical care during 2004 deployments of Afghanistan and Iraq deployments. While on deployment provided medical care for over 2000 afghan nationals in operation enduring freedom. Achievements:

Medical care for over 2000 afghan nationals in operation enduring freedom and the training of new Fleet Marine Force Corpsman.

EDUCATION

Bachelors of Healthcare Management (2012)

UNIVERSITY OF PHOENIX- KEARNY MESA, CA

Strategic & Operational Healthcare Management & Personnel Management & Labor Relations/Interpersonal Relations/Strategic Marketing & Marketing Management/Information Systems Masters of Business Administration

UNIVERSITY OF PHOENIX- KEARNY MESA, CA.

CERTIFICATES AND COURSES

ORTHOPEDIC TECHNICIAN CERTICATE

ANESTHESIA TECHNICIAN

EMERGENCY OPERATIONAL MEDCINE CERTIFICATE

PROFESSIONAL ASSOCIATIONS

COMMUNITY SERVICE

RAISED MONEY AND PARTICIPATED

MARCH OF DIMES 5K WALK

BREAST CANCER 5K WALK/RUN

AIDS FOUNDATION 5K RUN

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