Manager Human Resources

King Quick

**** ****** ***** **** *****, GA ***** 678-***-**** *********@***.***

A talented business professional with extensive HR and Benefits experience

More than twenty years of experience with emphasis on:

Human Resources Polices and Procedures

Recruitment and Behavioral Based Interviewing

Associate Performance and Development

Employee Relations

Benefits Administration

PHR (Professional in HR) Certified

Compensation and Job Classification

Customer Relationship Management

Payroll Processing (full-cycle)

Reporting and Metrics

Training and Development

PHR (Professional in HR) Certified

DDI Course Completions

EXPERIENCE

ADP, Alpharetta, GA 1/2008-11/2017

Benefit Analyst

Monitors eligibility, limitations, and restrictions of plan participations and ensures compliance with both plan provisions and government requirements

Provides guidance and counsel to employees, HRIS representatives, and managers on the requirements and provisions of benefit programs and assist with the resolution of potential problems.

Prepares bid specifications analyze proposals and renewal information and interprets insurance carrier contracts.

Oversees/directs the administration of COBRA compliance.

Responsible for all benefits processing and open enrollment for more than 2000 multi state and international employees.

Responsible for full cycle benefits enrollments and benefits operations staff for serviced clients.

Responsible for all benefits entries and upgrades on carrier site, as well as the ADP systems.

Prepare all benefit and 401k reports for monthly, quarterly and annual reconciliation.

Process all weekly and monthly carrier file changes and uploads for clients and carriers.

Administer and maintain all client specific employee personnel benefits files.

Employease, Norcross, GA 2007-2008

Benefit Administrator

Assisted new hires with their benefits enrollments.

Kept updated employee records with all relevant information (marital status, years of service, hours worked, vacations etc.)

Created the open enrollment packets for each client.

Coordinate leave of absence and process claims or requests (medical operations, worker’s compensation etc.) for all of my clients

Handled all benefits compensation and reimbursement procedure

Arinso, Norcross, GA 2004-2007

Benefit Administrator

Analyze, evaluate, and interpret client requirements for special projects (i.e. annual enrollment, new benefits, acquisitions and divestitures) and assist with solution design.

System enhancements to improve and streamline benefit services.

Payroll impacts from benefit payroll deductions.

Leave of absence adjustments and workflow administration.

Support employee lifecycle events (including but not limited to new hire, rehire, termination, retirement, age in processes, death and survivor enrollment).

Manage escalation issues resolving escalated employee or client issues referencing the various HRIS databases such as PeopleSoft, SAP and or Oracle along with client required software to support benefit vendors and other 3rd parties.

Analyze and audit vendor billings.

Testing scripts and scenarios to support quality, accuracy and compliance

Pepsi Bottling Group, Winston Salem, NC 2003-2004

Project Manager/Payroll Agent

Processed bi-weekly payroll for approximately 1100 employees in multiple states

Team lead for various projects during PeopleSoft system conversion which included migrating and scrubbing data from the previous HRIS system for easy adaption to PeopleSoft

Produced and reviewed queries in PeopleSoft to assist in payroll balancing.

Assisted in all PeopleSoft upgrades, to ensure payroll processing accuracy.

Ivan Allen Furniture Company, Atlanta, GA 2001-2002

Human Resources Manager

Responsible for all Human Resource related functions for more than 500 employees.

Consulted and trained managers on HR issues including hiring, termination, associate/manager issues, progressive discipline, and performance issues

Directed recruiting and placement efforts in accordance with AAP/EEO requirements which included developing strategies and sources for recruiting

Ensured the completion of all pre-employment screenings and process including: background checks, drug screenings, offer negotiations, and support for deviations from standard practice

Ensured compliance with federal and state HR laws/regulations including compensation, employment, AAP, ADA, FMLA, EEO, worker’s compensation, and unemployment.

Developed, interpreted, communicated, and enforced policies

Managed a variety of associate relations programs including reward and recognition.

Echostar Communications/Dish Network, Suwanee, GA 1998-2001

Human Resources Generalist

Managed all Human Resource functions for 300 non-exempt and hourly employees in three states

Coordinated and facilitated weekly new-hire orientations, monthly benefits’ enrollments and quarterly 401K and stock purchase meetings.

Solely responsible for full recruiting for two new offices as well as staff replenishment for five offices. Partnered with the General and Operations Managers from each facility to implement employee-friendly policies reducing turnover by 45%.

Maintained employee and applicant tracking systems.

Maintained strict compliance to Sarbanes-Oxley and SAS70 financial and operating controls.

Processed payroll and administered employee files for 400 employees.

Processed all payroll deductions including child support, garnishments, and other court ordered liens and deductions.

Researched job classifications to determine accuracy and target market value of current and new positions.

Prepared various ad hoc reports and monthly statistical departmental reports instrumental in tracking all incentives, bonuses, and promotions.

EDUCATION

MPA, concentration Human Resources Administration and Policy - North Carolina Central University

B.S. Public Administration - North Carolina Central University

CERTIFICATIONS

Member, SHRM National and Atlanta Chapters

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