Office Training
Resume:
Tami Foster
Louisville, KY *0229
Cell: 502-***-****
Email: **********@*****.***
I am a well-organized, multi-tasking Individual with a strong background in provider relations including training provider office staff, creating and writing Power Point presentations on different training topics as well as conducting and presenting training material at quarterly and annual seminars. Working knowledge and extensive experience with several software systems and the ability to communicate with the medical community. Work very well independently. Areas of Expertise
Medicaid and Medicare Program Knowledge Time Management
Commercial Insurance Programs Analytical, Problem Solving, Research
Crossover and Third-Party Liability Claims Creating Training Materials
CoreMMIS Systems Microsoft Office
Subject Matter Expert (SME) Can work Independently or as a team Professional Experience
MARCH 1, 2012 – JUNE 8, 2018
PROVIDER RELATIONS FIELD CONSULTANT – HPE/DXC TECHNOLOGY
Scheduling onsite meetings with multiple Provider specialty offices for training on how to use the billing software. Assisted staff members with the Credentialing/Enrollment application(s) for new providers to enroll with the Indiana Health Coverage Program as well as linking existing providers to other Groups.
Traveled a large territory in Indiana and Louisville, KY to assist Providers with claims questions/denials as well as assisting with the resolution process.
Created Power Point Presentations to present to Providers at Quarterly Workshops held at different locations in Indiana as well as a 3-day Annual Seminar held in Indianapolis, IN.
Returned Provider phone calls and emails within 48 business hours.
Logged all correspondence with the Provider community in the CoreMMIS system daily.
Attended Monthly Team Meetings held in Indianapolis, IN with other staff members and Management.
Understanding of Medicaid and multiple other programs associated with the IHCP.
Good working relationship with multiple departments within the DXC Home office. FEBRUARY 9, 2009 – FEBRUARY 24, 2012
MEDICARE CLAIMS COORDINATOR – KINDRED HEALTHCARE CORPORATE OFFICE
Responsible for multiple Skilled Nursing Facilities Medicare claims.
Accessed system to review and correct Medicare claims that rejected prior to going thru to Medicare for processing.
Knowledge and Access to the Common Working File to review Member files and information.
Detailed research and review of high volumes of work on a daily basis.
Worked well with other departments within Kindred Healthcare Corporate office and the Skilled Nursing Facilities.
Education
Jefferson Community College – Studies in Nursing and Respiratory Therapy, Medical Terminology and Psychology.
Southern High School – Completed and Received Diploma Continued Educational Classes
Attended 8 weeks of training in a classroom environment for CPT-4, HCPC’S and ICD-9 coding. Also have experience with ICD-10 coding.
Completed & Passed a Registered Medical Coding test
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