Human Resource Employee Relations

Senior Human Resource Professional

Education Manufacturing and Distribution Centers Logistics Temporary and Permanent Staffing Industry Security Industry Transportation Legal Industry Non Profit Sectors

Savvy Human Resource Professional with a reputation for delivering inventive human resource strategies.

Incentive & Benefit program

Complex Change Management Initiatives

Workforce Planning

Union and Labor Relations

Strategic and Effective Recruiting Strategies

Cross Cultural Talent and Development

Organizational Design and Expansion

Multi-State Employment Law Expertise

Risk Management and Performance Metrics

Professional Experience

Senior Leadership Roles held at Securitas Security Services, Universal Companies, Ryder Transportation, QPSI USA

Ryder Transportation Bensalem PA. August 2017 - Present

Global Transportation Leader Fleet Management Dedicated Transportation Supply Chains

Field Human Resource Manager, Dedicated Transportation Services North

Selected to manage employee relations for over 700 employees encompassing multiple states including NC, NH, CA, AZ, OR, MA, NC, NY, FL, MD, PA. Partner with locations to provide coaching and counseling to management and staff. Participate on behalf of Ryder in labor relations, negotiations and grievances.

Successfully implemented Leadership and Succession plans for Operators to move to the next level in the organization

Improved communications between operators and employees by providing guidance and effective resolutions.

Securitas Security Services Conshohocken PA

International Security Services Organization Employees over 100,000 employees globally

Director Employee Relations and Compliance Eastern Pennsylvania and Delaware (7/16-8/17)

Transitioned to direct the new Employee Relations and Compliance division for Eastern PA & Delaware.

Oversight of Employee Investigations, Disciplinary and Termination Process, Employee Retention Programs, FMLA, ADA, EEO, OSHA, WC, USCIS Compliance, Performance Management, Union Relations/Grievance, Benefits Administration

Area Human Resource Manager Eastern Pennsylvania and Delaware (4/13-7/16)

Championed the Business goals and objectives by providing sound human resource knowledge for 10 branches throughout Eastern PA and Delaware. Territories covered are Harrisburg, Allentown, Muncy, Scranton, Lancaster, Conshohocken, Philadelphia, Allentown and Delaware. Supervised a staff of 9 Human Resource Professionals. Responsibilities include employee relations, recruitment, workers compensation management, unemployment hearings Benefits administration and Mandatory State Compliance. Restructuring and developing the local Human Resource Team and polices. Provide Human Resource guidance to 10 branch managers. Labor Relations/Employee Relations in union environment. Business Partner on New Account Start up, transitions and Presentations

Develop comprehensive Security Officer Onboarding Program. Ability to recruit in a high volume industry

Effectively managing the hiring and retention programs; Successfully reduced turnover by 60%

Implementing and spearheading an effective and aggressive Recruiting Strategy

Universal Companies Philadelphia PA

Non- profit organization that manages 5 charter schools and employs over 400 employees throughout Philadelphia

Sr. Director Human Resources (2/11-4/13)

Instrumental in developing an establishing a human resources department for a family of charter schools throughout Philadelphia. Develop effective policies and procedures to align with the financial and business goals of the organization. Created aggressive recruiting strategies to attract top notch educators. Manage employee relations, workers compensation, Staff Credentialing, employee retention, benefit and broker relationships. Participated in contract negotiations.

Implemented competitive compensation and benefit plans

Reduced turnover by 70% by introducing focus groups and effective employee appreciation programs

Quality Packaging Specialist International (QPSI USA) Burlington NJ

Leader in Contract Packaging and Supply Chain Management in 5 states

Corporate Director Human Resources (4/06 – 2/11)

Selected to develop a comprehensive Human Resource Department for 5 Plants in 4 different states. Created the human resource strategy and vision to align with the company’s goals. Supervised 5 human resource professionals. Implemented effective policies and procedures. Introduced and administered comprehensive benefit, retirement and compensation programs. Developed effective and aggressive recruiting strategies. Involved in employee relations investigations and disciplinary issues. Managed Staffing and Vendor Relationships

Designed a successful Onboarding program for all new associates

Reduced turnover by 65%

Stabilized turnover by introducing competitive wages and compensation programs

Additional Professional Experience

Independent Human Resource Consultant Upper Darby PA (12/05-4/06)

Universal Companies Philadelphia PA Sr. Director Human Resources (03/02-12/05)

Unique Staffing, Inc. Ft. Washington PA Branch Manager (12/00-03/02)

St. Hill & Associates Philadelphia PA Director of Human Resources (04/99-12/00)

Community College of Phila Benefits Administrator & Employment Coordinator (05/98-04/99)

Dijon Temporaries & Protocall Staffing Philadelphia New Orleans Recruiter (1997-1998)

Germantown Life Insurance/GE Capital Radnor PA Human Resource Manager (1994-1997)

HRIS TECHNOLOGY

Proficient in Kronos, Navex (Ethics point) ADP, Paychex, Microsoft Office Suite, Abra Software Suites, Peoplesoft, Stromberg Time and Attendance, Pinkerton Employment Systems, SAP

Education

Overbrook High school Graduate

Human Resource Management Program Certification Program Certificate

Professional Affiliations

SHRM, ASIS

References Granted Upon Request

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