**** ********* ** ****** ****, NC ***** 252-***-****
***********@*****.***
Objectives
To successfully obtain a position in a clerical setting for a medical facility.
Experience
Skin Surgery Center Wilson, NC
Sept 2017-present
Answer telephone, schedule appts, accept referrals from outside providers, fax and copy anything providers requested, greet visitors
Gentiva Health Services, Rocky Mount & Youngsville NC
June 2011 – March 2017
At Gentiva Health Services, it was my responsibility to answer the telephone, preform audits to patient charts, and verify patient insurance and benefits. I also contacted patients and reviewed their benefits with them and helped set up payment plans, as needed. In other areas, I would communicate with doctors, patients, and other staff for patient care and needs. I was also responsible for payroll and process. It was my duty as well to attend weekly meetings with field staff to be sure that all paperwork was current. I would accept referrals for new patients and also order supplies as needed for the office and field staff.
Wilson Ortho Surgery & Neuro, Wilson NC
March 2005 – December 2010
At Wilson Ortho Surgery & Neuro, it was my responsibility to answer the telephone, schedule appointments, and verify all insurance policies, as well as attended meetings with worker’s compensation adjusters. Also, I would communicate with doctors on their orders for physical therapy patients. I also accepted referrals and assisted physical therapist with patients as needed.
Education
Nash Community College, Rocky Mount NC, Associates Degree in Business Administration
I have taken several courses at Nash Community College pertaining to my degree in business administration. I am currently pursuing the degree and plan to finish fall of 2018.
Skills
I am familiar with Microsoft Word and Excel. I am able to operate a multiple line phone, a fax machine, a copier, and calculator. I can also type up to 55 words per minute.
References
Laurie Bushee
Nashville, NC - 252-***-****
Melinda Tyson
Spring Hope, NC - 252-***-****
Caroline Murphy
Louisburg, NC – 919-***-****