Manager Sales Representative
Resume:
Greg La Canfora
Former Manager of Operations - FedEx Ground
Hilo, HI 96720
*************@*****.***
I am an asset to any team and always strive to achieve and exceed company goals. I give my best toward every task and exercise appropriate leadership to bring out the best in others in order to work together to improve the customer experience. I like to help others develop strategies for themselves to improve their own career paths. I enjoy achieving and surpassing business goals by building strong teams incorporating respect, dignity, and diversity to enrich the customer experience. Authorized to work in the US for any employer
Work Experience
Manager Operations
FedEx Ground - San Diego, CA
February 1998 to February 2016
•My responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
•Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort
•Ensure the sort is running in accordance with established quality and service standards. Ensures that cost and productivity goals are met and all equipment is maintained to standards.
•Drive quality for customers and/or vendors with personal daily visual inspections of loads that leads to exceed our goal for on-time service
•Plan sort strategy based on projected volume, head count, and other special circumstances and factors
•Conduct daily presort meetings with operations managers, trainers, and leads to communicate all necessary information to run the sort effectively, including safety messages, productivity goals and previous day's performance
•Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary
•Take the initiative in the development of and responsiblity for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
•Ensure compliance with Company policy and federal, state and local regulations Branch Manager
Western Hydro Corporation - Sacramento, CA
June 1992 to September 1997
Manage inventory and sales for water well distribution center. Build and maintain a customer base of water well and directional drilling contractors. Create delivery routes to best service clients. Train clerk in understanding of water will products and inventory, shipping & receiving, Class A for commercial delivery. Work with sales representative to better improve customer relations and needs. Make sure building and yard were maintained to all codes and standards of professionalism. Education
Bachelors of Biological Sciences-CSU Sacramento in Biological Sciences California State University
2001 to 2005
Skills
MS Office, Management, Management, Logistics, Operation Military Service
Branch: U.S. Army
Service Country: United States
Rank: Specialist
October 1986 to October 1990
82nd Airborne Division, 1/505th PIR, Airborne Infantry Paratrooper Certified Armorer
Commendations: 2 Army Achievement Awards, Good Conduct Metal Additional Information
Skills & Expertise
Team Leadership
Cross-functional Team Leadership
Management
Operations Management
Quality Assurance
Recruiting
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