SIMONE A. RAGBEER
*** **. **** ********, ***********, GA 30281 *******.******@*****.*** 770-***-****
Summary of skills and qualifications
Experienced in accounting and financial management including extensive knowledge in customer service and relationship management.
Solid track record for achieving efficient, cost-effective operations while maintaining compliance with regulations and policies.
Efficient Business Manager who effectively completes projects on time and within budgets. Skilled at compensating for unforeseen deadline obstacles.
Skilled Administrative professional who is well organized, with strong work ethic and multitasking ability.
Areas of Expertise & Skills
Customer Service & Quality Assurance
Problem Solving
Business Improvement
Communications
Back & Front Office Operations
Time & Workflow Management
Performance Management
Compliance Management
Key Relationship Management
Analysis & Reporting
Logistics Management
Lead and Motivate
Professional Experience
Restaurant of Jamaica (KFC) 09/2017 – 05/2018
Purchasing Assistant
Maintain strong working relationships with our vendors
Review purchasing agreements with vendors and maintain open lines of communications with those vendors
Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies
Ensured all partners in the supply chain are working effectively and efficiently to ensure smooth operations
Communicated effectively with clients and responding to their requirements.
Tropical Battery Company Limited 04/2010 – 05/2017
Credit Controller (05/2014 – 05/2017)
Analyzed customers profile, payment pattern and credit risk
Reconciled customer accounts
Liaised with all departments to maintain an accurate status of customer’s accounts
Disseminated monthly reports on receivables
Coordinated daily posts of sales batches and process Journal entries
Implemented control measures to eliminate discrepancies
Proactively manage debt collection on all accounts
Maintained relationships with customers geared towards settling arrears
Collate data from files for debt collection agencies
Inventory Coordinator (10/2013 – 05/2014)
Developed strategy to ensure integrity and accuracy of the stock management system
Managed material and stocked product inventory
Managed movement of stock and monthly inventory stock count
Compiled sales and inventory monthly reports
Credit Coordinator (4/2010 – 05/2014)
Managed all accounts assigned and branch network for availability of products
Compiled daily sales projection report
Reconciled Branch POS Transactions
Disseminated information to customers and sales team
Assisted credit controller with verification and approval of customer orders
Hollis & Company/Lawe
Insurance/Halicon Administrative Assistant 11/2004 – 03/2010
Thwaites Finson Sharp
Insurance Brokers Ltd. Customer Service Representative 02/2003 – 10/2004
Allied Insurance Brokers Junior Technician 06/2002 – 02/2003
PricewaterhouseCoopers Executive Secretary 07/1999 – 12/2001
Accounts Typist 01/1994 - 07/1999
Education
University College of the Caribbean
Bachelors of Science in Business Administration
Institute of Management Production
Associate Degree in Business Administration
Certificate in Personnel Management
Elatho’s School of Business
Certified Administrative Professional (CAP)
B&B Institute of Business
Certified Professional Secretary (CPS)
Ardenne High School
High School Certificate, CXC Certificates