Personal Profile
I am an agile, determined person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. as a Student with a 3-year experience in IT studies I am exceptional in working with others to acquire a certain objective on time and with quality.
Career Objective
From my current experience within Studies it had helped me gain Skills in various forms of IT such as seeking a career in the Computing Field where previous experience and skills can be put to efficient use. Willing to take on any role within the IT industry to gain more experience and knowledge allowing me to be more familiar with my chosen background.
Willing to relocate outside United Kingdom
Education
2013 – 2014
College of Rathmines Dublin Ireland
Certificate in Business & IT Level 5 (FETAC) Irish
2015 - 2018 December
Current Studies
University Of East London (Docklands Campus)
BSc Computer Science
Expected Graduation - Dec 2018
Predicted Grade 2:1 BSc Hons Degree
Employment History
11/06/17 – Present
Hardware Engineer Company - Relecom (Royal Bank of Canada)
London Bridge
Hardware fixes & PC problems, understanding the hardware and a bit of software within the Pc
Responding to Tickets on an automated System – My market place
Dealing with hardware issues, Installing Graphic cards, Installing Ram & Replacing any components that may be an issue in the hardware
Rebuild PC’s & Laptops – Send the Serial number to a database in Toronto & rebuild PC from fresh
Connect Multiple monitors to one PC using VGA cables or HDMI, s alongside being able to use a matrox software to identify monitors to allow connection
Laptop Keyboard Break fix, disconnect broken Keyboard and deploy a new keyboard
Dealing with Users issue such as Bloomberg Software finger print on Keyboard and Switchbox, being able to reset and identify cables in accurate order and connect the switchbox to Pc to enable configuration
Identifying Pc Slowness and resolving it
Diagnosing Pc screens to identify issues - if unable to fix send to a company to trade monitor screens
Deploying New Monitor Screens for Users at their Desk
Reconnect unplugged cables that may hinder a user from working well and identify cables that need replacement to allow Pc to work accurately.
Ordering Equipment such as Monitors and Bloomberg Keyboards
14/05/17 – 24/6/17
Internship (Work Experience) University of Stratford Square
UEL Olive Program
Conducting ICT classes for beginners, teaching them the very basics of Computing and the Internet of Things. This involved working as part of a Group with my fellow students
Applying all knowledge known from my understanding in computing, transferring that onto others who need assistance.
How to use a web browser
How to research efficiently
How to create and use your email
How to use the internet safely(Security)
How to use social media efficiently
. Microsoft Word
. Excel
. PowerPoint
2013 – 2014 Work Experience - GameStop Electronics - Sales Assistant
Shop floor assistance
being able to interact with customers
Dealing with Queries, ensuring that Customers where satisfied with Service Provided
2014 August - 2014- November Nando’s - Waitress
Attend to Customers and taking their orders
Floor host
Closed restaurant
21/06/16 - 2/23/17 Hilton Hotel Dartford Bridge - F&B Assistant
Attend and point customers to their desired seating areas
Take orders
Monitoring hygiene and cleanliness to maintain high standard
04/05/17 - 04/10/17 - Sports Direct
Casual Sales Assistant
Meeting sales target
Working on Tills
Helping Customers with great service
Working on Shoes Department while achieving higher sales targets by offering more to customers
Computing Skills
Within my degree course, it has allowed me gain further knowledge in Operating Systems Basic Scripting in Windows and UNIX
Ms Excel, SQL Database
Efficient Knowledge in MS Word etc.
Currently Educated in the University of East London in BSc Degree of Computer Science
Writing A dissertation on Analyzing the various aspects of energy consumption in Networking in the Data Centers
Involved Physically creating a Data Base and analyzing Data to reduce energy consumption
Analyzing and Capturing Data of Switches and Energy Performance. Dissertation due April 2018
Knowledgeable in Computer Hacking Basic Entry Level
Reports and Assignments carried out in Computer Hacking
Databases:
SQL(Beginners level )
Operating Systems:
Microsoft Windows XP / Vista
Windows server 2012
Microsoft Office:
PowerPoint, Publisher,
Hobbies & Interests
During my free time I like to socialize with my friends and keep active at the Gym, I also enjoy reading books and watching movies or educational national geographic TV Shows
References
University Of East London
Module Leader
Mike Kretsis
Contact Details 020-****-****
Email : *.*******@***.**.**
Konstanstinos (Employer)
Contact Details: 078********
Email:************.*********@**************.***
Christopher Okonkwo (University of East London)
University Team Leader
Labs experience work
Contact details: 074********
Richard Grigg (Royal Bank of Canada manager/supervisor)
Email: *******.*****@***.***
Contact details: 074********