Sales Representative Manager
Resume:
Shunta Morino
Pasadena, CA *1107
**********@*******.**.**
Education
****-****, ****** ********** *****, Japan
• Bachelor’s Degree: Business Management
2008-2009, University of Hilo Hilo, Hawaii
• Business Management
Summary
Currently I am a Sales Representative at Mercury Overseas Inc, a Japanese trading company. As a sales representative I work closely with clients from the U.S, Canada and Japan to provide the most effective process of operation between the client and supplier while negotiating the price to capitalize on sales. I strive hard to obtain the top price for the company and to meet the monthly goal while maintaining an outstanding record for achieving the best price increasing annual sales. In addition, to ensure that both the client and supplier needs are met I observe the operation first hand at the local plant in California, and frequent the plants located around the U.S and Canada.
Before I accepted this position I worked as a Tour Consultant at Kintetsu International Express. I was hired at Kintetsu when I migrated to the United States in May 2013. At Kintetsu I work closely with colleagues at the headquarters office in Japan to provide exemplary customer service to Japanese clients traveling to the United States on both business and pleasure. Kintetsu is a world known travel agency that focuses on being the client’s personal resource. As a consultant it was my duty to ensure the client’s needs were met. In addition, I was responsible to be well versed in the traveling industry offering various suggestions and information regarding the client’s travel intent.
My background is in business Management. In Japan I worked as a Manager at what is known to be in Asia, a cram school. A cram school is a school students attend after regular school. Kan Juku is a famous franchise in Japan. Prior to becoming a manager I worked as a teacher part time while I was a University student. It was then I developed trust with the Branch Owner to eventually manage one of the branches on my own.
Students choose to attend cram school to improve and excel in subjects. As a manager I advised and directed both parents and students to improve skills, meet school requirements and achieve goals. In addition, I managed a team of fifteen teachers and was in charge of all school operations. I had a private cellular phone to be reached at all times before and after work hours. I assisted parents with making school decisions for their child’s future. When an employee was not able to be present at work I made special arrangements to assure the student/s would have a teacher for class. I worked closely with the Branch Owner to maintain sales and implement a “customer service first” environment.
Professional Experience
2014-Present, Mercury Overseas Inc South Pasadena, California
Sales Representative
• Responsible for daily correspondences with the office in Japan for the exportation of food
• Create invoice forms for exportation to meet law requirements for the country of correspondence
• Responsible for the calculation of the total cost of exportation, and maintaining a low cost fee by working closely with vendors
• Visit suppliers to monitor and improve their work onsite
• build relationships with Japanese customers and suppliers in order to conduct business and profit in sales
• negotiate the best price for the product each month of the month and sell it to customers in Japan
• Visit plants with customers from Japan in the U.S and Canada to ensure the highest quality of meat cutting and handling is taken place
• Translate English to Japanese the process of operation onsite at the plant for the customer from Japan
2013-2014, Kintetsu International Express Torrance, California
Tour Consultant
• Conducts extensive research on tours to present final estimate to the Sales Representative of Kintetsu International operating from the headquarters in Japan. Collaborate to decide final cost
• Negotiate with hotels, restaurants to obtain most suitable price for clients
• Design and organize specific details of itinerary of the tour maintaining communication with the business until after the tour has been completed
• Hire Japanese/English translators, guide services for client at the time of the event of conferences, seminars of various industries including: technology, medical, entertainment
2009-2013, Kan Juku Tokyo, Japan
Manager
• Directed and managed all sales including a team of fifteen employees
• Reported to Branch Owner and maintained customer sales and rapport
• Oversaw entire branch functions: sales, customer satisfaction, franchise reputation, students’ report and progress
• Established excellent rapport with parents and guardians of students to ensure full satisfaction and meet business goals
• Maintained employee payroll and work schedule
• Wrote monthly reports of Branch’s sales
• Found solutions to crucial issues regarding students’ performance on standardized tests
• Established and managed cost of school
Languages
• Japanese and English
Contact this candidate