Lena Kim

915-***-**** / ac6jxy@r.postjobfree.com / San Jose, CA / Green Card Holder / www.linkedin.com/in/lena-kim/

Software QA Engineer

Top Skills:

Agile Methodologies, JIRA, Manual Testing, Mobile Testing, QA Engineering, SDLC, Test Cases, Test Planning, WEB Testing, Russian, Czech & Slovak Language

Professional Summary:

oMore than 3 years of experience in testing Web-based client/server applications

oExpertise conduction various tests, such as Functional, Regression, Integration, System, Compatibility, Acceptance and User Acceptance Testing (UAT), Smoke, Sanity

oExperienced in Test Methodology, Test plans and Test Cases on mobile and WEB platforms

oPractical knowledge of software development lifecycle (SDLC)

oExperienced with Agile development process

oWorking experience in testing native Mobile applications on Android and iOS devices

oEmpirical knowledge of Windows and Mac OS in client-server environment

oExperience with test case and defect repositories such as JIRA and Bugzilla

oSQL database testing experience

oExcellent ability to work efficiently in a fast paced environment

oStrong clear and accurate written and verbal communication

oWork well in a team as well as independently,

oWell organized, and capable to quickly learn new technologies

Technical Summary:

Hardware: IBM PC & Compatibles, Macintosh, Linux, iPhone, Android Phone

Platforms: Windows 10/8/7/XP, OSX, Linux

Mobile Platforms: iOS, Android OS, Windows Phone

Bug Tracking: JIRA, Bugzilla

Database: Oracle, MySQL

Programming: HTML, CSS, XML, JavaScript, SQL, Java

Browsers: Chrome, Safari, Mozilla Firefox, Opera

Testing Tools: Android Studio, Firebug

Work Experience:

E-team inc, San Jose, CA (for YouTube)

Content Ownership Operations Consultant December 2017 – Resent

Evaluate and resolve global copyright infringement complaints and inquiries in accordance with the removal processes of the DMCA and international jurisdictions;

Communicate cross-functionally with teams regarding partner/studio/major label issues related to copyright.

for follow-up. Diagnose problems within team workflow operations

Work with engineering and support teams to improve the copyright user experience.

Work closely with Legal Ops team to provide Russian/Czech language support on highly sensitive matters in privacy, defamation, trademark and government cases.

Perform manual regression tests on team admin tools; identify, analyze and file bug reports for follow-up

Onshorex, Santa Clara, CA

Software QA Engineer August 2016 – October 2017

Tested visual verification system that is used to verify the identity of a person using a photo of themselves and a government photo ID on multiple platforms and different browsers.

Executed the test cases for the Web news media platform, and native iOS and Android apps.

Diagnosed many features such as uploading videos, editing, browsing and searching, integration with location services to streamline the location tags, clipping/trimming videos.

Performed testing of web marketplace for consulting services application under multiple browsers running on various operating systems.

Reviewed and analyzed the specifications of the system's functional requirements of the clients and drafted the high-level scenarios.

Developed and implemented Test Plans. Designed appropriate Test Cases to provide optimal test coverage.

Conducted baseline testing (Regression, Functional, User Acceptance, Compatibility), and documented detailed Bug Reports in JIRA tracking system for each product revision.

Operated testing of products and services through all stages of development by verifying that user requirements are being met and products are in compliance with the quality process.

Attended of Bug Scrubs and Scrum Stand up meetings.

(Environment: JIRA, TestRail, Mac OS Sierra/Safari/Chrome/Firefox, iOS/Safari, Android/Chrome, Firefox, Opera)

Soft Group, Prague, Czech Republic

Software Tester July 2014 – July 2016

Tested web applications for company clients located primarily in EU countries and in Russia.

Analyzed project documentation and provided stakeholders with quality assurance risk assessment.

Revised functionality of the platform, verifying whether the application meets the requirements and behaves as expected during processing orders, calculations, and creating the packages.

Designed test plans & test cases for the application elements.

Analyzed Business, Functional requirements and streamlined the Testing activities.

Created and set up Test data in preparation for automation (in Google Spreadsheet, Excel Spreadsheet)

Performed Functional, GUI, Smoke, Ad-hoc, System, Integration, Regression tests based on Test scenarios developed

Prepared and delivered reports, recommendations, or alternatives to address existing and potential trouble areas in projects

Identified and tracked bugs using Bugzilla bug-tracking system, resolved issues with the developers

Worked close with developers for troubleshooting issues with low reproducible rate

Verified backend software using SQL

Executed Localization testing to see if a software behaves as per the targeted language and country

Reviewed user interfaces / UI for consistency and functionality

(Environment: Windows XP, Opera, Firefox, Bugzilla)

Education:

BS / Bachelor in Engineering ITMO University, St. Petersburg, Russia complete

Advanced Quality Assurance Engineering Computer Educational Center, San Francisco, CA complete

OOP Methodologies in Java Foothill College, Los Altos Hills complete

Authorization:

Authorized to work in the U.S. and don’t need visa sponsorship

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