Administrative Assistant Service Representative

Deondrea Jones

**** ****** ***., *** *, Savannah, GA 31406

Cell: 407-***-****

E-mail: *********@*****.***

SUMMARY OF QUALIFICATIONS

Innovative program coordinator with experience in accounting, administration, marketing, budgeting and project management. Exceptional administrative support abilities proven through strong organizational, technical and interpersonal skills. Areas of expertise include: project coordination, contract management, database administration, inventory management, billing and financial reporting, and organizational and process improvement. SKILLS AND EXPERIENCE

Technical

• Languages: Fluent in German and French

• Word Processing Software: MS Office Suite and Lotus Suite

• Accounting Software: Peachtree Accounting, QuickBooks, PeopleSoft, POIS and Quicken

• Operating Systems: Windows, UNIX and MS-DOS

• Database Management: Microsoft Access, Oracle, Microsoft Project, MOLAR and SAP

• Data Processing and Statistical Analysis Software: TSP, SPSS and Microsoft Excel Administrative and Budgeting Support

• Prepared and submitted necessary documentation to secure and maintain grant funding; coordinated with funding agencies.

• Tracked grants for obligations for yearly budget plans totaling five million dollars.

• Checked and monitored the rate and amount of obligations and expenditures for multiple project budget plans.

• Reviewed, verified and consolidated information and statistical data for budget requests.

• Compiled narrative and statistical material and prepared exhibits for existing yearly budgets.

• Maintained annual operation budgets, recorded and assisted with general accounting functions.

• Supported maintenance of quality systems procedures for effectiveness and compliance to quality standards and assisted in quality control audits.

• Identified process improvements and assisted team leads in planning, coordinating and implementation of new programs and procedures.

• Interpreted policies and guidelines and established standard operating procedures and administrative protocol.

• Created, implemented and managed computer databases to track projects, purchases and financial transactions.

• Prepared briefing materials, charts, summary sheets, project and statistical reports and coordinated Stakeholder board meetings and finalized meeting notes.

• Coordinated and managed multiple priorities and documented all projects. Distribution & Logistics

• Oversaw the Emergency Food Assistance Program distribution of food to agents for distribution to local food banks in Maine.

• Monitored the daily performance of warehouse activities in 3 countries (France, Germany and Netherlands) to include receiving, filling and shipping orders and inventory control.

• Managed export and import procedures of commodities from South America to European Markets and monitored delivery procedures.

• Developed, managed and coordinated cycle count processes while ensuring compliance with all laws and regulations related to transportation and safety and international exports/imports

• Created and implemented meaningful reporting tools and processes to measure key factors; maintained all documentation and archives. Marketing & Sales

• Identified target markets, initiated contact with prospects, developed proposals and forged major account relationships.

• Served as client liaison for multiple campaigns and sponsorships to ensure client logistics and deliverables were executed according to contract terms and conditions in a time sensitive manner.

• Created promotional plans and oversaw the design and implementation of advertising, product promotion and sales brochures for product introductions at International trade shows throughout Europe.

• Managed monthly inventory reports for promotional items and marketing materials.

• Developed and managed budgets, including reconciliation of estimated budgets vs. actual budget allocations, processed monthly accruals and ensured programs were delivered on budget.

PROFESSIONAL EXPERIENCE

Source4Teachers, Substitute Teacher 2017-Present

Patricks of Atlanta, General Manager, Buford Ga 2016-2017 Percepta-Bilingual Technical Service Representative- French 2014-2016 Melbourne, FL

Self-employed-Home Health Care Provider 2012-2013

Orlando, FL

Maine Department of Agriculture-TEFAP Director 2010-2011 Augusta, ME

Medical Care Development-Project Coordinator 2007-2010 Augusta, ME

Parsons Brinckerhoff-Administrative Assistant 2005-2007 West Palm Beach, FL

EDUCATION

Schiller International University, Heidelberg Germany 1988 B.B.A International Business

1986 A.B.A Business Administration

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