Social Media, Customer Service, outreach, marketing, training
Resume:
KATY J. KRAEMER
Beaver Dam, WI *3916
***********@*****.***
SUMMARY
As a versatile professional with over 17 years of experience in the public education field, I have a command of enrichment/education for all ages; I have a comprehensive track record of providing services, resources and outreach to meet the needs of students and community through a variety of venues. A strong team player; I am a practical and motivated individual able to work effectively under conditions of minimal supervision. My previous professional experiences have built skills in the areas of Public Relations, Communications, Public Speaking, Social Media and Print Marketing, Consulting, Training, Outreach, Customer Service, and Business Development. I love doing good work using market research and resources to solve problems, teambuilding to address challenges, developing strategic partnerships that are mutually beneficial, and using project management tools to get the job done within all parameters.
PROFESSIONAL SKILLS AND ACHIEVEMENTS
Management Skills:
Developed and implemented programming individually and in congruence with team members
Compiled and monitored program statistics capturing appropriate information for Federal Reports, Teams and Boards.
Facilitated various groups of up to fifteen individuals, ranging from participants to team members or other professionals.
Presentation skills for Regional and Statewide conferences. Training and technical assistance skills to support workplans and Quality Improvement Plans.
Monitored staff/program productivity and quality by training, performance reports and observations, and then made appropriate recommendations for improvement. Encouraged staff performance and productivity with coaching.
Implemented an outreach marketing/public relations plan including print, social media and word-of mouth vehicles.
Events coordination including conferences, board meetings, appreciations, resource fairs, and phone conferences.
Oversaw and participated in developing various budgets to insure spending did not exceed limits, resources were maximized, and program needs were met.
Resource Skills
Active builder of partnerships to promote shared goals and decrease competition and duplication of services.
Acted as liaison between agency and boards, teams members, and other involved agencies/organizations.
Networked with other resource services and organizations of potential assistance to programs.
Strong interpersonal communication skills.
Orchestrated events to meet outreach needs of a program or market, as well as conference coordination for professionals.
Other Related Skills
Program Evaluation, Project Management, Grant writing, Grant reading, and project management.
Understanding of non-profit development, boards, strategic planning, and the necessary branding supports needed for mission success.
Communications plan development, implementation, and resource mapping and identification for strategic plan support.
Knowledge of various word-processing and other computer programs including Microsoft Word, PowerPoint and Excel, Prezi, One Note, XMind
Marketing, Outreach, and Public Relations skills
Public Speaking, Training and presentation skills
Work History
C.D. Smith Construction Inc. Fond du Lac, WI July 2017-June 2018
K-12 Communications Specialist
Columbus School District, Columbus, WI October 1999-June 2017
Director, Community Learning Services/Library Media Support
Achievers Unlimited of Wisconsin, Fond du Lac March 2003-July 2008
Vision Therapist
United Migrant Opportunity Services/Head Start, Oshkosh, WI June 1998- October 1999
Child Development Specialist/Disabilities Coordinator
Catholic Social Services, Madison, WI April 1998-June 1998
Family Visiting Program Coordinator
St. Coletta School, Jefferson, WI January 1997-July 1997
Service Coordinator
Education and Professional Development
Bachelor of Arts, Psychology, University of Wisconsin, Madison, WI 1995
Affiliations
Community Care Childcare and Preschool Vice President
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