BEN AYCOCK
Cell: 919-***-**** Email: ***.******@******.*** LinkedIn: https://LinkedIn.com/in/benaycock PERFORMANCE SUMMARY
Marketing Planning & Integrated Technologies - Redeveloped company website from conception to development implementing a robust integration of the site with existing CRM and leveraged the newly captured data for lead generation and email marketing. Implemented a Google AdWords campaign geo targeted to each of Highwoods nine markets with increase site traffic by 40+% year over year.
Leadership, Project Management & Business Development - Extensive experience in leading teams of creative professionals toward quarterly and annual goals in both the B2C and B2B environments. Led project proposal process for over 75 RFP responses for Highwoods Properties since 2013 and assisted in stocking a development pipeline currently valued at $440 million, spanning nine active projects totaling $1.5 million SF across the Southeast. Communications Planning & Organizational Strategies - Spearheaded Carolina Hurricanes advertising campaign creatively focused on fan experience, utilizing multiple channels. Season ticket sales increased for the first time since the team had one the Stanley Cup to the tune of 15% after the first year of the campaign and 18% after the second. Individual game sales increased by 25% impacting bottom-line revenue growth. EDUCATION
A.A.S. Commercial Art and Advertising Design, Johnston College, Smithfield, NC Certificate, Digital Design and Programming, NC School of Communication Arts, Raleigh, NC PROFESSIONAL EXPERIENCE
HIGHWOODS PROPERTIES, Raleigh, NC
Corporate Marketing Manager, October 2013 – Present
Developed and currently run the company's digital marketing strategy in support of sales/leasing efforts in nine cities; Pittsburgh, Richmond, Raleigh, Greensboro, Nashville, Memphis, Atlanta, Orlando and Tampa for a portfolio totaling 31 million square feet of Class A office space
Led project management for new website (highwoods.com) from inception to implementation and saw a year-over- year increase in web traffic to the tune of 52.54% in sessions, 91.91% in users and 28.06% in new sessions
Partnered and managed outside agency on creative website content, development, and coding
Redeveloped the company's marketing email strategy and average approximately 300 plus campaigns per year, to a database of 1,000 plus leasing agents with an average of 55,000 plus opens annually
Reengineered the Highwoods "Available Space Reports" subscription model and successfully delivered 30k plus reports via email in 12-months with an average open rate of 22.2%
Implemented the company's first nurture campaign in conjunction with user data collection in 2016
Responsible for department's annual budget of $250k and the marketing budgets of each field office
Manage a staff of six creative professionals, including; graphic designers, marketing coordinators and communications specialists
NHL CAROLINA HURRICANES, Raleigh, NC
Director of Marketing & Brand Development, July 2008 – September 2013
Developed annual campaigns for the team to increase brand awareness in the market with an emphasis on individual ticket sales and season ticket subscriptions
Maintained the brand's digital presence and overall digital strategy
Project Management
Creative Direction
UX Design
Nurture Campaigns
Adobe Creative Suite
Microsoft CRM
Marketing Data Management
Social Media Strategy
Brand Development
Google Analytics
Basecamp
ClickDimensions
Copywriting
Public Relations
Sales & Marketing
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Web Content Management
Systems
BEN AYCOCK, PAGE 2
Cell: 919-***-**** Email: ***.******@******.***
Director of Marketing & Brand Development, Cont.,
Spearheaded the redevelopment of the team's website (carolinahurricanes.com) and continually enjoyed a "Top 10" ranking amongst the 30 other NHL clubs with respect to traffic and engagement
Developed the annual marketing mix, including; television advertising, radio advertising, website design and content schedule, re-targeting ads campaign, social media presence and event marketing in the field
Designed the first iOS app for the team in conjunction with the NHL
Developed numerous micro-sites to increase brand awareness and drive annual sales
Managed a staff of four team members, including; graphic designers, a website reporter and a marketing coordinator
Member of the 2011 NHL All-Star Planning Committee serving as communication lead between team and the National Hockey League in New York
Director of New Media & Creative Services, July 2004 – July 2008
Promoted to Director of New Media & Creative Services directing every aspect of the team's digital presence on social media, websites, display campaigns, and email campaigns
Grew the team's email marketing database "Hurricane Watch" to over 300k subscribers in four years
Supported Corporate Sales with proposal development, design and pitches NHL Carolina Hurricanes
Senior Graphic Designer designing advertising, collateral pieces and proposals to support the team's marketing mix
Built the first microsite for the team in support of it's public outreach campaign