Mark C. Hanna
408-***-**** **********@***.*** Livermore, CA 94550 LinkedIn
“Mark Hanna is an excellent Manufacturing Operations expert. I had the pleasure of working with Mark during his tenure at Flex. He supported our account in various manufacturing realms. His prior work experience on the OEM side allowed him to really focus and understand his customer's needs.” – Vonnie French, Senior Vice President-Worldwide Operations, Palo Alto Networks
Senior Director of Manufacturing Operations
Consummate operations director possesses vast knowledge of multiple disciplines to ensure all company products are manufactured on schedule and within quality standards. Committed leader acknowledged for exemplary work ethic and the ability to institute best practice methodologies that drive measurable results. Demonstrates strategic insight and ambition when overhauling complex organizational processes and procedures that serve the company’s main objectives. Advocates proactive communication, goal-sharing, and idea-sharing amongst team members to ensure the highest levels of productivity.
Manufacturing Operations – SPC – MRP – Supply Chain – Materials Management – Program & Project Management – Procurement
ERP – Vendor Relations – Quality Assurance – Change Management – Root Cause Analysis – Outsourcing – Supplier Management
Professional Overview
Senior Director Operations Flex, Milpitas, CA 2012 – 2018
Employ focus and reliability to oversee all operations at Milpitas campus, including 12 buildings and 1300 direct labor employees. Spearhead PCBA, system integration/validation, metal fabrication, NPI, sustaining, RMA, and direct order fulfillment (BTF, BTO, CTO).
Augmented annual revenue by 150% ($400M to $1B) as well as quarterly revenue per DL from $110K to $192K.
Enabled simpler organization from customer orders processing to debug/repair by creating and implementing reliable automated dashboards.
Introduced RFID product tracking in multi-phased implementation plan to abolish manual scanning for inventory movement.
Contributed to elevating revenue to $2.5B for past 4+ years.
Slashed Total Material Loss (TML) from .6% of revenue to .3%.
Senior Manager – Programs Amonix, Milpitas, CA 2011 – 2012
Oversaw daily operations at contract manufacturing site focusing on transferring packaging manufacturing line to new partner in Asia.
Amplified overall production package yield from 80.2% average from Jun. to Aug. to 89.4% from Sept. to Dec. by tracking defect percentage by week to gather proper Pareto urgency to determine which defects are driving yield loss.
Augmented x-ray yield from 87.8% from Jun. to Aug. to 96.3% in Sept. to Dec. by establishing 8D actions to diagnose and optimize epoxy dispense process at cell/diode to condense voiding under cell to solder pad interface.
Heightened throughput of production line form 99K weekly average from Jun. to Aug. to 180K weekly average from Sept. to Dec. with a high of 216K.
Strategically instituted new OEE template to deliver daily loading specifications based on weekly ship target, performance to target by process step, yield by process step/tool, tool performance vs. target required, and overall equipment effectiveness.
Provided real time SPC monitoring of line and remote access analytical studies from package creation to field performance through quality analyst implementation software project.
Director of Cell Manufacturing Nanosolar, San Jose, CA 2008 – 2011
Championed pertinent job initiatives regarding pilot & production cell manufacturing, materials planning, production forecasting, and line scheduling.
Utilized efficient staffing and development of personnel, documentation implementation and revision control, and quarterly continuous improvement objectives through transitioned cell manufacturing process from pilot to 24/7 production operation.
Connected to company vision to increase the following: line yield from 16% in 2010 to 82% in 2011, production line output in 2011 to 1MV per month run rate as well as OEE from 38% in 2010 to 64% in 2011, and cell performance from 6% median in 2010 to +11% median in 2011.
Lowered cycle time from 94 days in 2010 to 17 days in 2011.
“Mark was a key member of the Flex team that drove initiatives to support our rapid growth. Mark was always very knowledgeable and collaborative in solving problems related to production, inventory, and scheduling. I highly recommend working with Mark.” – Jonathan Morgan, Director-Operations Planning, Palo Alto Networks
Mark C. Hanna, Page 2
408-***-**** **********@***.*** Livermore, CA 94550 LinkedIn
“Mark was at Flex supporting us at Nutanix. He is a seasoned Ops guy who 'really gets it". He is not satisfied with the status quo and is looking at ways to always get better. He challenged us as a customer to keep us on our toes and pointed out ways to minimize the things we were prescribing which only added cost and complexity to what should be a simpler solution.” – Wayne Firsty, Senior Director Product Operations, Nutanix
Professional Overview (Continued)
Senior Manufacturing Operations Manager Credence Test Systems, Sunnyvale, CA 2006 – 2008
Managed division-wide manufacturing, manufacturing engineering, procurement, quality, document control, and shipping and receiving teams. Inaugurated several new processes, including non-conformance material disposition, work order generation, material transfer, and ship review and returned material authorization.
Brought in build plan and master schedule processes to yield 12% improvement in OTD percentage (86% to 98%).
Condensed inventory exposure by 20% by removing MRB material, disposition of excess and obsolete material, redeveloping MRP driven inventory demand requirements, and eliminating minimum buy requirements.
Ran outsource program to produce 32% cycle time reduction and created 8.7% (less than $50K per tool) cost reduction to date on one product line.
Demonstrated forward thinking to attain division record for ship revenue in Q207 of $18.1M.
Production Manager – Wafer Fab & Probe (2005 to 2006) Sipex Corp., Milpitas, CA 2003 – 2006
Administered wafer lab operations, including maintenance and production control initiatives. Orchestrated product transfer duties by establishing safety stock volume requirements along with mask transfer logistics between foundries. Finalized all volume planning based on sales forecast and execution to plan.
Maximized available capacity by implementing continuous loading program within photo area to ensure all areas of fab are continuously fed.
Skyrocketed moves per operator hour to 45 (10% increase) by restructuring shifts.
Production Manager Wafer Probe (2003 to 2005)
Optimized entire wafer probe operation and implemented continuous improvement objectives such as inkless wafer sort and offshore wafer sort transfer. Focused on meeting quarterly operation objectives by recommending capital capacity improvements. Vetted production requirements and recommend multi-site probe development to meet planning forecast for specific product line. Established and documented new production specifications and procedures.
Additional Experience
Manufacturing Manager Xicor, Inc. 1983 – 2002
Education & Credentials
APICS Certified: Inventory Control/Cycle Counting, Material Requirements Planning, Just-In-Time, Production Activity Control
Operations Financial Training: Product Line P&L, E&O Analysis, Cost of Goods (OPS & Vendor Analysis), SG&A Analysis, AOP Generation
Lean Process Implementation: Led executive sponsorship for annual Shinghijutsu Kaizen events
Statistical Process Control Certification: In-House
Final Test Certification: In-House
ISO9001 Training: In-House
EH&S Certified: In-House
Numerous Employee Management Training Classes: In-House
“Mark is a solid Operations leader who has both solid technical skills as well as the demeanor to work well with customers and/or management of all levels. He is very contemplative and detail oriented, such that he grasps the challenges around him and works to put solutions in place to achieve results.” – Kevin Daugherty, Plant Manager & Operations Management Specialist