Manager Customer Service

MAE MARIE BANAY

****-C **th Avenue East Rembo, Makati City *********@*****.***

Mobile no. +639*********

OBJECTIVES

To obtain experience and knowledge from work.

To be a vital part of the organization that encourages learning and has a proactive working environment so that I grow with the organization and gain valuable experience.

SUMMARY OF QUALIFICATION

Exceptional computer knowledge in analyzing report in MS excel, MS Word and for building PowerPoint Presentations.

Has a good conversation skill.

Has a good customer service orientation skill.

Can work in a fast-paced environment.

Can do multi-tasking.

Can project management skills.

Can work under pressure with less supervision.

EDUCATIONAL ATTAINMENT

Bachelor of Science in Hotel and Restaurant Management

(Major in Cruise Ship Service’s)

John B. Lacson Colleges Foundation-Bacolod 2007-2011

Bacolod City, Negros Occidental, Philippines

WORK EXPERIENCE

Aboy’s Restaurant

Golden Field Commercial Complex

December 03, 2008-February 14, 2009 on the

Waitress / Server

Caribbean Hotel/Resort’s

Golden Field Commercial Complex

December 06, 2011- May 20, 2012

Waitress/ Server

Housekeeper

Bacolod Chicken Inasal

Metro Walk Complex

October 30, 2012-March 30, 2013

Receptionist

Waitress

McDonald’s Restaurant (Service)

Emirates fast food company(Abu dhabi)

October 2013 to April 2018

Assistant Manager/ Training Manager

SPECIAL TRAINING AND SEMINARS

Shipboard Training

Super Ferry 1 and 5, November 24-28 2009

Institutional Assessment in F & B and Housekeeping

Hospitality Industry Seminars

Personal Development Seminars

Catering/Stewarding Function

Ship Security awareness

PERSONAL INFORMATION

Gender: Female

Height: 5’3

Weight: 53kg

Birth Date: March 31, 1990

Birth Place: Bacolod City

Civil Status: Single

Nationality: Filipino

REFERENCE

Mr. Levy Francisco Branch Manager(Bacolod Chicken Inasal)

Ms. Betty Ramos Assistant Manager (burgerwingscomp.) +971*********

Contact this candidate