Manager Store
Resume:
Marisa Frankos
Assistant Store Manager/Softlines Manager - DICK'S SPORTING GOODS
Acton, MA 01718
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Store Manager/Softlines Manager
DICK'S SPORTING GOODS - Natick, MA
2016 to Present
Responsible for providing direct assistance to the Manager of a high volume, retail store. Assist in the hiring process. Train and mentor, directly supervise and evaluate 10 team members (directly), and an additional 5 indirectly. Completely manage the store during the Manager's absences, including up to 45 employees on a shift. Oversee all softlines merchandising (apparel, footwear and related accessories). Develop suggestions to fine-tune the inventory mix to best suit the store's demographics. Coordinate efforts with Back-house Operations to ensure uninterrupted floor inventory. Also maintain schedules and
adherence to Plan-O-Grams. Handle customer service issues in a timely and highly professional manner.
Inventory Manager
NORDSTROM - Lawrenceville, NJ
2014 to 2016
In charge of processing and reporting on all incoming merchandise, ensuring that it was prepared for the selling floor within 24 hours (or less) of receipt. Also processed merchandise moving out of the store (damages, returns to vendor, store to store transfers, and shipments to customers). Coordinate semi-annual physical inventory counts (8,000+ SKUs). Supervised a staff of 3 with regard to inventory counts. Trained the entire store on the inventory process to improve the process (ticketing issues, missing shipments, etc.). Also ensured accuracy of all transfers (in and out) to prevent any loss to the store. Monitored the stockroom as well as inventory to prevent "stale merchandise", and effected necessary actions.
• Received consistently strong performance evaluations. Sales Information Manager
NORDSTROM
1994 to 2016
which involved training all employees on the register system (and all new updates), and each individual's
"Personal Book" system (self-reporting and data mining to improve numbers and efficiency). Provided full-class and one-on-one assistance as needed.
Trained on the newly introduced "Mobile POS" system. Trained and managed the Web Fulfillment Team (up to 10 members processing as many as 800 orders daily).
Earlier positions included Department Manager and Sales Associate
• Selected to open new stores (with positional promotions) as a result of demonstrated range and depth of professional skills.
• Recognized for excellent organizational, communication and interpersonal skills.
• Commended as a consistently solid problem solver who recognizes, defines and resolves a very broad range of issues. Store Manager
ANN TAYLOR - Oxford Valley, PA
2013 to 2014
Many responsibilities similar to Dick's (above).
Inventory Integrity Manager
Nordstrom
1994 to 2013
Education
Associate in Early Childhood Education
Bergen Community College - Paramus, NJ
Skills
INVENTORY, SMS, ASM, Key Holder, Retail Management, Team Lead, Keyholder Additional Information
A highly motivated, self-starting management professional. Recognized as a consistently strong manager who will train, mentor and motivate others to similarly high levels of work. A solid problem solver who will always add to the team's capabilities, and to bottom line results.
COMPUTER SKILLS:
SMS Office Suite, proprietary store inventory and management applications.
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