Office Coordinator / Secretary

Linda Rogers

Alexandria, LA ***** • *****.*****.******@*****.*** • 318-***-****

Office Coordinator / Secretary

15+ years administering high quality support

Key Qualifications

● Proven ability to coordinate and prioritize diverse administrative functions to ensure operational cohesion and functionality, assisting directly on multi-faceted projects to ensure delivery within time and budgets.

● Equipped with cutting-edge organizational skills in order to identify and remedy redundant workflow that result in streamlined and highly enhanced processes.

● Strong communicator with the ability to forge positive working relationships with peers, leaders, and clients. Possess exceptional writing, leadership, and technical skills

● Proficient in Microsoft Office Suite, Timekeeping, Ten Key Adding Machine, and General Office Machinery.

Professional Experience

Rapides Parish Sheriff’s Office _ Alexandria, LA

Secretary – School Resource Officers, 2008 to Present

Directly advance to and fill a newly created position specific to current skill set as a result of previous expertise with the Public School System and the Sheriff’s Office. Oversee diverse administrative efforts of the Captain, Lieutenant, Sergeant, and 65 Deputies, including timekeeping, assignment sheet preparation, payroll data entry, reporting, and related clerical functions. Spearhead form generation, correspondence management, shipping, faxing, and filing to ensure professionalism as well as optimal organization.

Selected Contributions:

● Design and implement a brand new secretarial system that revolutionized administrative efficiency, ensuring best-in-class SRO Program functionality.

● Standardize start-of school year training packets and orientation packets throughout all employees and incoming SROS, continuously updating to ensure up-to-date material.

● Compile, analyze, and submit statistical findings of all incident reports for Sheriff decision-making.

● Generate appealing annual statistical graphs for presentation, ensuring optimal comprehension to garner continued support from Taxpayers.

● Continuously document new contact information across 5 lists for officers and school personnel.

● Manage multiple phone systems, emails, texts, and written correspondence, streamlining communications with clients and citizens on a daily basis.

● Oversee monthly inventory control of office equipment as well as inventory record management.

Receptionist – Detective’s Division, Main Office, 2007 to 2008

Led the response to and mitigation of all incoming calls from citizens and clients, administering expert-level customer service and guidance as needed. Delegated phone calls successfully to a large team of Detectives and Administrators given client needs.

Selected Contributions:

● Identified, mitigated, and resolved complex public, peer, and business needs quickly and efficiently.

● Managed diverse administrative and clerical functions with precision and accuracy.

Clerk – Human Resources Office and Civil Department, 2005 to 2007

Maintained diverse administrative and human resources functions, overseeing all new employee processing, record management, and filing. Administered expert clerical services to maximize internal efficiency.

Selected Contributions:

● Streamlined communications through the creation of standardized forms as well as detailed correspondence to relevant professionals.

● Successfully served as Secretary and Treasurer for the RPSO Family Club, mastering relevant administrative and secretarial aspects of daily operations.

Rapides Parish School Board – Alexandria, LA

Paraprofessional, 2001 to 2005

Motivated and mentored students during instructor-led lessons, while managing student records to identify needs and target improvement strategies. Educated on proper maintenance and utilization of equipment and materials. Contributed to an organized and focused classroom dedicated to advancing student knowledge, while implementing and simultaneously adhering to Federal, State, Board, and Center policies.

Educational Background

Associate of Theology, Apostolic Bible Institute, St. Paul, Minnesota

Ten Key Adding Machine Course, Louisiana Technical College Delta-Ouachita

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