Darien S. Cleveland

*** **** ****** ***

Long Branch, New Jersey 07740

Home: 732-***-****

Cell: 732-***-****

ac6jh1@r.postjobfree.com

Overview:

My unique blend of technical and business vision make me an integral component to the success of any project. As a network/system engineering specialist or manager, I have over 15 years of training and significant experience in the development implementation, and support of advanced networking technology, including both local (LAN) and wide (WAN) networking applications. My proficiency covers planning, network architecture, upgrades and technical solutions. I'm an effective analyst, facilitator, and leader and have a innate business sense that enables me to communicate effectively within both professional and technical circles at all levels. Also specialize in emerging technologies and enterprise networking solutions. I have implemented of a wide variety of information systems solutions requiring close interaction with the client involving all phases of project work including architecting, implementation along with testing and documentation. Also experienced in the design, development and enhancement of diverse networking systems to ensure and efficient life cycle has taken place. I have utilized various technologies; management tools, PC platforms, client server architectures, such as Microsoft, Macintosh, and Novell, networking software. With these attributes combined, with my ability to see the bigger picture, contributing to my reputation for keeping even the most complex projects on track, reshaping them during the life cycle evolution as required, to ensure successful and timely resolution.

Presently Hold: DOD Secret Clearance

Military Service:

Unit Level Communications in the US Army (8/86 - 12/92)

As an electronics technician in support of communications, I achieved the rank of E-4 performed extensive testing, troubleshooting, and repairs on complex electronic systems and components. In addition, I calibrated, aligned, and modified circuitry to improve unit performance. My duties also comprised preparation of technical reports documenting current activities and results. My Military Training to include skill qualification test yearly in with I averaged 90%. Also I attended Primary Leadership and Development Course During my time in the military, I was awarded two Good Conduct medals, among others, and was honorably discharged in 1992

Professional Experience:

Datapath Country Manager Jul 2017 to Jan 2018 2205 Northmont Parkway

Duluth, GA 30096 678-***-****.

Received operational guidance from unit leadership and manages all project and task requirements accordingly.

Provided advice to unit leadership on engineering efforts and provide technical recommendations for current projects or initiatives being considered.

Applied Project Management best practices in the synchronization and coordination of the development and execution of all requirements, ensuring engineering projects are completed in a timely manner with quality results.

Operated in an environment that has requirements in frequent political-level customer engagement in a Combined Joint-Operational Military environment.

Ensure all contractor personnel receive proper training, care, and access to the tools, equipment, and materials necessary to complete project and task requirements.

Provided accurate and timely reporting to key leaders and stakeholders to include consolidating the Weekly Status Report and reviewing the Projects Tracker for accuracy.

CSRA Network Administrator Nov 2017 to Jul 2017 3170 Fairview Park Drive Falls Church, VA 22042 703-***-****.

Support in the deployment and configuration of comprehensive routing and switching network designs.

Monitored any network issues and outages in accordance to directives and guidelines escalating them based on severity levels.

Support with troubleshooting,implementation and configuration of network hardware and software.

Analyzed functional problems and determine techniques /requirements feasible for expedited solutions.

Applied best practices in compliance with Defense Information Systems Agency (DISA) guidelines.

Utilized network management tools such as (Solar-winds) to monitor, evaluate, and report health statistics of WAN/LAN.

Provided Windows systems administration support, including support for multiple Windows OS variants, virtualization technologies, troubleshooting, and resolving issues.

Have diagnosed, operations, administration, configuration and maintenance of the Remedy Trouble-Ticket system.

Supported information assurance technications by; Updating and maintaining content, classification, and protection of organization Web sites, and Access management

TekSystems/Computer Science Corporation CSC Sr. Network Engineer Dec.2014 to Mar. 2016, 3148 Belair Rd. Aberdeen Proving Ground MD, 21005 410-***-****.

Support a Cisco based environment servicing the customer's servers and hosted applications.

Maintain a thorough understanding of the basics behind the internet and it working (DNS, Security, IP Routing, VPN, etc).

Configure and setup Cisco Firewalls, VPN Concentrators and Security appliances for access to business applications.

Design, setup and configure switching, routing wireless networking environments that supports open or secured access with, the ability to support voice and video applications while maintaining a thorough understanding of Local Area Networking.

Ability to design of multi-server environments including IP address schemes, DNS, WINS, Ether- Channel (Bonding), etc.

Managing assigned projects and program components to deliver services in accordance with established objectives. Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.

With the ability to troubleshoot malfunctions of network hardware and software applications, cisco telephones and security systems to resolve operational issues and restore services.

DSCI Sr. Network Engineer Lead/Deputy Project Manager Aug. 2013 to Nov. 2014,

Camp Phoenix Afghanistan APO AE 09325 732-***-****.

Providing extensive experience in achieving high quality work completed on or ahead of schedule.

Able to Communicate technical information to audiences of diverse backgrounds,

Provide technical and administrative support in developing government programs and budgets.

Ability to serve as a principal investigator and lead research studies

Providing support in Government procurement activities, and allocating human resources to meet the requirements.

Creating and reviewing documentation of the exciting network configurations and to help- maintain and improve the current network state.

Conducting network monitoring of IP network routing, switching, security and telephony utilizing the following network tools: TNMA, SNMPc, Cisco Works, Solarwinds, SNMPc Online and assisted in the any newly fielded DoD systems in support of the war fighter.

Providing regular maintenance of all customer owned routers, switches, firewalls, and encryption devices.

Maintain multiple clusters, also maintaining multiple enclaves SIPR, NIPR and CXI for US and coalition forces.

Collapse multiple networks, to include creating new IP scheme, new VLAN scheme, new dial plans and dial patterns for the New Kabul Compound.

Create multiple dial plans, route filter, route groups, lists and patterns. Create multiple Call pickup groups, partitions and calling search spaces.

Deploy, and support Cisco Call Manager/Call Manager Express and Cisco Unity (VM/UM)/Unity Express solutions

Configure and support Cisco VOIP phones voicemail and visual voicemail via Unity, installs, moves, adds, changes in Cisco VOIP environment.

Design disaster recovery systems backups for multiple clusters throughout Afghanistan.

CUCM v 4.12(c) & 6 to 7.0 via Windows 2003 Server Remote Desktop Connection VPN

System administration to CUCM / CUCME / IPCC through Call Manager & UNITY

Configured CUCM, routers, switches, terminal servers & voice gateways, call routing and signalling,

Implement H.323 and Media Gateway Control Protocol gatekeepers to set IP Phone features, Enabled Call Admission Control, automated alternate routing & extension mobility environment placed on-net / off-net phone calls, media resources,

DSCI Sr. Network Engineer Lead Jul. 2012 to Aug. 2013, Camp Phoenix Afghanistan APO AE 09325 732-***-****.

Provided on/off site technical support to include conducting systems testing, and network monitoring.

Voice over Internet Protocol (VoIP), VoIP switched infrastructure Call Manager configuration, system troubleshooting.

Established efficient procedures to resolve trouble tickets, and coordinating the deployment of software release and equipment training.

Tasks also included installation, operation, troubleshooting, and maintaining of the RF/satellite, IP network, and fiber distribution systems.

Provided technical guidance, network setup with routers, switches, and IP accelerators

As the Senior Network Engineer lead I lead and participated in planning, execution of immediate and long-term projects, network expansion and integration with other networks throughout the Kabul Area of Responsibility.

Conducted weekly Network/Project meetings to resolve current and ongoing network related problems.

Created and reviewed documentation of the exciting network configurations and to help- maintain and improve the current network state.

Conducted network monitoring of IP network routing, switching, security and telephony utilizing the following network tools: TNMA, SNMPc, Cisco Works, Solarwinds, SNMPc Online and assisted in the any newly fielded DoD systems in support of the war fighter.

Provided regular maintenance of all customer owned routers, switches, firewalls, and encryption devices.

Delegated maintenance tasks under the direct supervision to the military personnel.

Managed/monitored bulk encryption, encapsulation, KG-175 encryption devices throughout USFOR-A (S).

Managed/monitored all network traffic networks and VLANs (static, dynamic, voice & data).

Provided military personnel on basic management, maintenance of the network equipment.

Connected Logistics Project Lead Dec. 2011 to Jul. 2012, 8540 Cinder Bed RD. Suite 1500 703-***-****

Supporting Program Executive Office Enterprise Information Systems (PEO EIS) managing three multi million dollars enterprise IT projects.

Experienced in managing enterprise IT projects life cycle through all phases.

Knowledgeable and experienced in cost management, time management, risk management, and integration management.

Performing IT project budget analysis, outsourcing strategies, and contract management.

Experienced in project oversight and independent validation & verification.

Strong technical background in systems architecture, network design, and network administration.

With the ability to work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation.

Participating and contributing in Project /Program Planning, Execution and Management, in tune with the core business objectives.

Managing resource allocations and setting up of communication channels across the various horizons to meet the organization’s mission and structure.

EMC Consulting Enterprise Email Migration Engineer Apr. 2011 to Nov. 2011, 93rd Signal Brigade 662 Sheppard Place Fort Eustis VA 23604 714-***-****.

Migrating mailboxes from the source to the destination using the Enterprise Directory Service Provisioning Tool (EDS-P)

Coordination and documentation supporting integration efforts allowing for Network Operations (NetOps) capabilities

The Realignment of Blackberry messaging services to the new DoD Enterprise Email Service

Integration of mail-enabled applications necessary to eliminate present non-deployable messaging services provided at Network Enterprise Centers (NEC), global service consolidation centers (such as Area Processing Centers (APC)) and the Army Knowledge Online (AKO) environments

DRS Technical Services, Inc./Afghan National Police -Network Administrator Oct. 2009 to Apr. 2011, Camp Phoenix Afghanistan APO AE 09325 443-***-****.

Provided network services for staff to include but not limited to file/print services, e-mail service, and network access. Windows 2008 Active Directory Network Services

Implemented and maintained all network and Microsoft client, DHCP/WINS/DNS, and Exchange 2007 server and provide day-to-day server administration activities

Make sure request for service is responded to in a timely manner and standard DRS SOP procedures are being followed to ensure network availability

Coordinate and consult with all Engineering technical staff for the purpose of determining network requirements, communicating project status, as well as testing and support the network environment

Provide and maintain distributed backup solutions on a nightly basis

DRS Technical Services, Inc/S3 SBU-TDMA Engineer Jul. 2007 to Oct. 2009, Camp As Sayliyah Qatar APO AE 09898 717-***-****.

Proficient with computer and network cabling standards with the ability to install cabling systems to support network operations

Managed maintain and update C-Band and Ku-Band for idirect networks

Performed operator and hub installer training for turnover of iDirect operations

Able to understand iDirect data communications concepts along with the Network Management System

Performed Installation, testing and verification, and maintenance of Wide Area and Local Area Network to include wireless networks, also satellite communications service to include software, hardware, on TDMA networks.

Performed tasks such as analyzing network characteristics (traffic, connect time, transmission speeds, packet sizes, and throughput, etc.) and recommends procurement, removals, and modifications to TDMA HUB network components

Provided technical support for advance RF concept, Network planning tool, NMS upgrade assistant

Designed and optimized network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities.

Responsibilities to include identifying, evaluating, and determine risk, ensuring that established procedures and standards for implementations are followed and coordinating changes with other support staff.

Provided technical Satellite support for complex system management activities related to LAN/WAN hardware and software, performance, problem determination or resource management requiring communication and coordination with vendors, technicians, clients, and management.

Provided technical input to management decision making in the area of LAN/WAN, software, hardware, and HUB/Remote performance.

Defined working requirements; perform detailed analysis and develop designs for WAN and LAN components; formulating procedures; monitoring key performance indicators; and implementing intermediate to advanced business solutions

Provided Network support to include troubleshooting of satellite link-up, acquiring down link carriers from the satellite and to the Lowest Replaceable Unit to include signal flow and end-to-end configuration

DRS-TSI-JEOD Project-Mobile Maintenance Technician Jul. 2007 to Jul. 2008, USO Bagram AirBase APO AE 09364 703-***-****.

Performed Installation, testing and verification, and maintenance of Wide Area and Local Area Network to include wireless networks, also satellite communications service to include software, hardware, on TDMA networks.

Performed tasks such as analyzing network characteristics (traffic, connect time, transmission speeds, packet sizes, and throughput, etc.) and recommends procurement, removals, and modifications to TDMA HUB network components.

Designed and optimized network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities.

Responsibilities to include identifying, evaluating, and determine risk, ensuring that established procedures and standards for implementations are followed and coordinating changes with other support staff.

Provided technical Satellite support for complex system management activities related to LAN/WAN hardware and software, performance, problem determination or resource management requiring communication and coordination with vendors, technicians, clients, and management.

Provided technical input to management decision making in the area of LAN/WAN, software, hardware, and HUB/Remote performance.

Defined working requirements; perform detailed analysis and develop designs for WAN and LAN components; formulating procedures; monitoring key performance indicators; and implementing intermediate to advanced business solutions.

Preformed training for new EOD soldiers on the JEOD project.

Provided Network support to include troubleshooting of satellite link-up, acquiring down link carriers from the satellite and to the Lowest Replaceable Unit to include signal flow and end-to-end configuration.

Established and maintained Windows 2003, Active directory in an mixed mode environment to include exchange 2003.

Configured and maintained Cisco VoIP, Cisco call managers, VoIP Phones 7960, Cisco ACS server for network device security.

Assisted and configured Adtran VTC Suite for classified and unclassified networks.

Assisted and configured Cisco pix 515E, 3800 series routers and 3600 series switches.

DRS Technical Services, Inc/S3 SBU-Information Systems Analyst Apr. 2005 to Jul. 2007, Bldg. 429 Fort Monmouth NJ 07764 732-***-****.

Provided network services for staff which include but not limited to file/print services, e-mail service, and network access.Win2k3, Win2k and server administration activities

Implement and maintain all network and Microsoft client, DHCP/WINS/DNS, and Exchange 2000/2003 servers and provide day-to-day server administration activities

Make sure request for service is responded to in a timely manor and standard DRS SOP procedures are being followed to ensure network availability

Coordinate and consult with all IT technical staff for the purpose of determining network requirements, communicating project status, as well as testing and support the network environment

Provide and maintain distributed backup solutions on a nightly basis for on and off site availability

Investigate, evaluate, and recommend new computer hardware/software and support equipment

Create, Modify, delete various types of user accounts and group’s accounts

Maintain and upgrade Cisco Catalyst Ethernet switches, Routers, and Pix firewalls

Maintain Laser label printing system, Bartender Software, SQL 2005 and Trotec laser engraving software

Maintain and operate troubleshoot IP/ISDN Video Teleconferencing equipment, T1Lines from remote sites to WLB and ISP.

Technical and Management Services Corporation-Sr. Network Analyst Jun. 2004 to Jul. 2007, Bldg. 429 Fort Monmouth NJ 07764 732-***-****

Provided network services for staff which include but not limited to file/print services, e-mail service, and network access. Win2k3, Win2k and WinNT4 server administration activities.

Implemented and maintain all network and Microsoft client, DHCP/WINS/DNS, and Exchange 2000/2003 servers and provide day-to-day server administration activities.

Establish and maintain Win2k3, Win2k in an mixed mode environment to include exchange5.5/2000/2003 and external storage servers.

Make sure request for service is responded to in a timely manor and standard military procedures are being followed. Ensure network availability at all Packages.

Coordinate and consult with all IT technical staff for the purpose of determining network requirements, communicating project status, as well as testing and support the network environment

Provide and maintain group policies in an Active Directory environment

Interact with all IT technical staff to help coordinate activities and resolve problems

Maintain awareness of and assess feasibility of relevant technologies

Investigate, evaluate, and recommend new computer hardware/software and support equipment

Assist in the establishment of long and short-term departmental goals and objectives for all network services

Provide professional, courteous service to all users at all times. Assist in maintaining accurate diagrams, drawings and documentation of MMCS network infrastructure including all servers, routers, switches

Plan and implement an Active Directory domain structure, domain namespace, structures, and site structures. Install Active Directory and configure DNS for Active Directory

Identify the different forest-wide and domain-wide operations master roles. Understand and configure zones, site settings, and inter-site replication

Monitor and troubleshoot DNS for Active Directory. Create and administer various types of user accounts and groups accounts

Administered and manage group policies. Configure NTFS security and security for shared folders

Assisted in troubleshooting Active Directory Plan, manage, and implement Group Policy Objects (GPOs)

Assist in administrating the network security configurations, including set audit policies. Monitor and manage Active Directory performance

Mercer County Community College-Sr. Network Engineer Sept. 2002 to Jun. 2004, 1200 Old Trenton Rd, West Windsor Township, NJ 08550 609-***-****.

Provide network services for faculty and staff which include but not limited to file/print services, email service, mainframe access, Win2k server administration activities and Internet access. Implement and maintain all network and Microsoft client, DHCP/WINS, and Exchange servers and provide day-to-day server administration activities.

Provide network support for the Conference Center to include special request from clients that make use of the facility.

Make sure request for service is responded to in a timely manor and standard department procedures are being followed. Ensure network availability at all sites

Coordinate and consult with college system users, external vendors, and IT technical staff for the purpose of determining network requirements, communicating project status, as well as testing and supporting the network environment.

Conduct Technical Training Sessions to IT staff and selected end-users.

Provide and maintain group policies in an Active Directory environment.

Provide and maintain distributed backup solutions.

Interact with college staff and faculty to plan, coordinate activities and resolve problems.

Perform special assignments including participation on college committees and task forces.

Maintain awareness of and assess feasibility of relevant technologies.

Investigate, evaluate, and recommend new computer hardware/software and support equipment.

Assist in the establishment of long and short-term departmental goals and objectives.

Provide professional, courteous service to all users at all times. Maintain accurate diagrams, drawings and documentation of Mercer's network infrastructure including all servers, routers, hubs and IDF closets.

Mercer County Community College-Technical Instructor Jul. 2002 to Sept. 2002, 1200 Old Trenton Rd, West Windsor Township, NJ 08550 609-***-****.

Course: Windows 2000 Professional/Server/Active Directory/Migration From Novell Directory Services to Windows 2000 Server.

Identify Windows 2000 Active Directory in the Windows 2000 architecture. Identify Active Directory objects, components, and logical and physical structures.

Understand Active Directory concepts, such as the global catalog, replication, trust relationships, and the DNS namespace. Administer Active Directory using Microsoft Management Consoles and Administrative Tools.

Plan an Active Directory implementation, including the domain structure, domain namespace, OU structures, and site structures. Install Active Directory and configure DNS for Active Directory.

Identify the different forest-wide and domain-wide operations master roles. Understand and configure zones, site settings, and inter-site replication.

Monitor and troubleshoot DNS for Active Directory. Create and administer various types of user accounts and groups accounts.

Administer and manage group policies. Configure NTFS security and security for shared folders. Create DFS roots and links.

Backup, restore, and troubleshoot Active Directory. Plan, manage, and implement group policy objects (GPOs).

Administer a security configuration, including various audit policies. Monitor and manage Active Directory performance.

Configure and implement Microsoft Windows 2000 using Remote Installation Services (RIS).

Think Centric, Sr. System Engineer-Consultant (MSCP) Dec. 2000 to May. 2002, 1433 NJ-34, Wall Township, NJ 07727 732-***-****.

Established extensive use of Terminal Server 4.0/Win2000, Fault tolerant methods (Hardware and Software), Network Backup policies. Installed all printers local and/or networked.

Prestaged, configured and installed on IBM, Compaq and Dell compatibles (Servers and Workstations)

Administered 40 Servers and 300 Clients in a Windows 2000 Active Directory In native mode with five separate Domains.

Maintained and established Microsoft Exchange Server 2000,Sharepoint Server 2000, Application Center 2000,Small business Server 2000,Internet Security and Acceleration Server 2000, SQL Server 2000, Visual Studio6/.Net.

Maintained and Developed engineering of domain/enterprise services for all platforms, Infrastructure enhancements and redesign, operating system strategies, System and user configurations, Domain/enterprise.

Technologies, system services, network services.

Participated in planning and implementing a pilot, and designing large Windows 2000 and/or exchange roll outs.

Oversaw engineering of domain/enterprise Services for Research and development Domain.

To include Active directory services, domain model redesign, security services, Enterprise email service (Exchange 2000).

System/network management services specific to placement and configurations within the domain, as well as intra/inter/extranet enterprise services.

Provided all Levels of Support to include 1st, 2nd, 3rd level for troubleshooting all computer-related problems Workstations or servers

Help maintained hardware and software inventory as well as disaster recovery tapes onsite and off.

Provided MCSE training in Windows NT4/2000 to selected personnel whether it be one-on-one training or a mini-classroom approx. 5 students.

Responsible for the technical support department for supporting sales representatives, project supervisors and client installations/configurations. Presales support for any or all projects.

Provided consultation on the type and configuration necessary to provide optimum network utilization.

Alpha Resources-Network Engineer-Lead Instructor (CTEC)-Jun. 2000-Dec. 2000

Delegated responsibilities and directed a team of four network engineers in the completion of projects and resolution of technical issues.

Significant background in identifying and implementing solutions to diversified end-user information technology issues.

Provided Frame Relay and other WAN high bandwidth data transport solutions, including administration of a large Frame Relay Wan utilizing Cisco Routers, multiple NT domains in support of 150 users.

Worked on various projects for alpha resources involving Windows NT4 domains.

Exchange 5.5 Approximately 100 users. Worked with SMS 2.0 deploying Windows 95/NT4 to include scripting for SMS 2.0 installation.

Provided Visio documentation on all LAN/Wan configurations.

Conducted a hardware wan change over from frame relay to corporate DSL Line.

Converted into lead instructor to help revise all of alphatrain technical classes from Windows NT 4.0 to Windows 2000 to include books, instructor's outlines and student's syllabuses.

Demonstrated abilities in needs assessment, and in design, development and evaluation of training programs.

Conducted one day MOC training in Windows 2000 Professional/Server, Active Directory Services Design.

Professional Certifications:

CCNA Security 2020

CCNA Voice 2020

CCNA Routing and Switching 2020

Certified IDirect Hub Installer – 2005

Certified Fiber Optic Installer – 2004

Microsoft Certified Systems Engineer Windows 2000 – 2001

Microsoft Certified Professional Windows 2000 – 2001

Microsoft Certified Trainer – 1999

Microsoft Certified Systems Engineer NT4 – 1999

Microsoft Certified Professional + Internet NT4 – 1999

Microsoft Certified Professional NT4-1998

Professional History:

Jul 2017-Jan 2018: Country Manager

Nov 2017-Jul 2017: Network Administrator

Dec.2014-Mar. 2016:Sr. Network Engineer

Aug.2013-Nov.2014:Sr. Network Engineer Lead/Deputy Project Manager

Jul.2012-Aug.2013: Sr. Network Engineer Lead

Dec. 2011-Jul.2012: Connected Logistics Project Lead

Apr.2011-Nov.2011: EMC Consulting Enterprise Email Migration Engineer

Oct.2009-Apr.2011: Afghan National Police -Network Administrator

July.2008-Oct.2009: DRS-TSI TDMA Engineer

July.2007-2008: DRS-TSI Mobile Maintenance Technician

June2004-July.2007: Technical and Management Services Corporation Ft. Monmouth; NJ Sr. Network Analyst

Sept.2002-June.2004: Mercer County Community College West Windsor NJ; Sr Network Engineer

Jul. 2002-Sept.2002: Mercer County Community College West Windsor NJ; Technical Instructor

Dec.2000-May.2002: Think Centric, Freehold, NJ; Sr. System Engineer, MSCP

Jun.2000-Dec.2000: Alpha Resources, New Providence, NJ; Network Engineer, CTEC

Jul.1999-Jun.2000: Prometric Testing Center, Eatontown, NJ; System Administrator, CTEC

Education:

DRS Technologies Maritime & Security Solution Certificate of Training CMMI-DEV Maturity Level 3 Standard Enterprise Practices 2009

Global Knowledge

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