Service Professional Experience

Location:

Posted:

August 03, 2018

Susan Garcia

Qualifications

Reliable and driven, with strong time management and organizational abilities.

Proven ability to establish and maintain rapport with clients.

Exceptional communication and interpersonal skills.

Demonstrated strength in training of new employees.

Professional Experience

Receptionist – Coachella Valley Rescue Mission, Indio, CA 8/2017 – 3/2018

Greet and assist clients and visitors.

Answer multiline telephone system and route calls and messages accordingly.

Sandwich Artist – Subway, Hacienda Heights, CA 8/2009 – 12/2009

Prepared items according to written or verbal orders, working on several different orders simultaneously.

Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.

Closely follow standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Served fresh, hot food with a smile in a timely manner.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Campus Supervisor – HLPUSD, Hacienda Heights, CA 8/2009 – 12/2009 Supervise children and enforce rules during their school breaks.

Maintain cleanliness and organization of designated break areas.

Collections Associate – MK Diamonds, Los Angeles, CA 12/2007 – 4/2008 Handled outbound calls with the objective of collecting delinquent accounts.

Documented all collection attempts accurately and truthfully.

Researched and reconciled overdue account balances.

Tactfully resolved challenging situations professionally and in a friendly manner.

Service Cashier – O’Donnell Chevy & Buick, San Diego, CA 6/2006 – 11/2007 Provided customers with outstanding service and assisted their queries.

Issue receipts, credits and change due to customers.

Count money in cash drawers at end of shifts to ensure accuracy.

Education

Century High School, Alhambra, CA 1994-1997