Jeffrey L. Smith
*** ********* ***** **** *******, PA 15122 412-***-****
************@*****.***
Qualifications
Five Years Proofreader Specialist;
Facilities/Maintenance
Ten Years Mail Services Troubleshooting
Excellent Organizational Speaking and Writing Skills
Work Experience
The Shining Company 11/01/2017 - Present
3739 Wynds Drive
Columbus, Ohio 43432
Environmental Custodian Specialist
Office cleaning and facilities maintenance at U.S. military recruiting center
on a year round part-time basis; order supplies quarterly
Aerotek/Allegis Group 11/03/2016 – 1/03/2017
4 Penn Center E Blvd.
Monroeville, PA 15146
Prior Authorization Benefits Specialist
Process prior authorizations for patients with insurance carriers and medical
providers to ensure prompt and continuation of specialty prescriptions.
Data input via designed pharmaceutical software program
Forrest Solutions Outsourcing 8/2014 - 10/2015
19 W. 44th Street
New York, N.Y. 10036
Office Support Specialist
Copy, fax, and scan legal documents for clerical support staff
Make checking deposits at financial institutions
File legal papers at government offices
Canon Business Services 3/2008 - 3/2014
W. 34th Street
New York, N.Y. 10001 / (Pittsburgh, PA office)
Mail Troubleshooter/Office Services Representative
Sort and deliver in-house and USPS mail to department offices
Prepare USPS outgoing mail for distribution to domestic and
international destinations;
Travel to satellite locations to resolve mailing distribution problems
Oce Business Services 3/2005-3/2008
1400 Locust Street
Pittsburgh, PA 15219
Mailroom Services Clerk
Operate Neopost and Pitney Bowes mailing machines to meter USPS
outgoing mail and prepare for outside vendor pickups
Maintain postal accounts and distribute inter-departmental mail daily
Communicate with office personnel to resolve chain management issues
Education
Point Park University
Pittsburgh, PA 15222
Graduate School of Journalism
9/1984 - 6/1985
Slippery Rock University 8/1977 - 8/1980
Slippery Rock, PA 16057
B.A.- Human and Organizational Communication
University of Pittsburgh 9/1976 - 6/1977
Pittsburgh, PA 15213
Associates – Speech and Rhetoric
South Hills High School 9/1971 - 6/1974
Pittsburgh, PA 15210
Academic Scholar’s Programs
Skills
Accounting – billable time reports, postal chargeback systems, AP/AR;
Computer Programs – Microsoft 7, Excel, Word
Graphic Arts Design – corporate identity, logos, product development;
Environmental Services – facilities/maintenance,
office cleaning, and corporate supplies ordering;
Legal Research – bankruptcy, civil litigation, copyrights, estate planning, family law, intellectual property, personal injury, and wills;
Office Machines – binder, copier, fax, scanner,
postal meters (NeoPoste and Pitney Bowes), multi-line telephone switchboards, typewriter;
Photojournalism – corporate, visual presentations, environmental, investigative, outdoors; sports;
Private Investigation – environmental health, field research, monitoring;
Proofreading – architectural blueprints, brochures, financial reports, insurance claims, legal documents, medical records management, mortgage loans, print media;
Training Methods – library science techniques, mail processing via postal equipment,
positive coaching alliance testing.
Certifications
CPR/First Aid Training
US Lacrosse Official