System administrator

David Worthen

Dayton, Ohio *****.*.*******@*****.*** 931-***-****

Summary

Computer Support Professional with several years experience in administering and configuring server and client systems. Accurately follows both verbal and written complex instructions to achieve the desired results. Proven ability to work with others to accomplish tasks. Holds an active Secret Security Clearance.

Experience

Bowhead Logistic Support 1/2017-3/2018

Field Support Representative

Supported the software suite known as the Command Post of the Future with Level 3 technical support.

Coordinated with the Network Defense Team to ensure that the ten Dell server stacks were up to date on all patches and updates.

Assisted the level 1 help desk to resolve issues beyond their scope or skill.

Provided technical expertise and best business practices to the senior staff to achieve their goals.

EOIR 07/2016-12/2016

Material Fielder

Material fielder responsible for fielding, issuing and recovering Tactical Mission Command systems to the US Army, the US National Guard and US Army Reserve.

Responsible for all phases of the Army fielding process to include; scheduling the fielding event with the unit(s), de-processing multiple pallets of equipment, inventory, and perform lateral transfer of equipment to the gaining unit(s) using the automated supply computer system.

Determine the correct disposition of recovered systems, pack, wrap and band multiple pallets of recovered systems, coordinate for shipping labels, coordinate with each installation’s local transportation department for return movement of systems.

Responsible to create supply request(s) three weeks prior to the fielding event.

Completes the end of mission packet that covers which units were fielded, the amount of equipment laterally transferred and quantity of systems recovered.

Constantly communicates with leadership to inform them of issues, status and reporting of fielding effort(s) as required.

New Horizons Computer Training Center 11/2016-06/2017

Student

Learned new skills relating to Security +, Cisco Certified Network Associate, Linux +, Certified Ethical Hacker, and Network+.

Texas State Technical College 05/2015-10/2015

Aviation Logistics Specialist

Specialist responsible for the ordering, receipt and issuing of repair parts and tools to students.

Managed the hangar safety program.

Assisted instructors as required to meet the program of instruction goals.

Unemployed 11/2014-04/2015

Engineering Solutions and Products LLC. 09/2014 – 10/2014

Material Fielder

Performed duties as internal desk side support technician imaging laptops for employees, configuring networks, analyze and troubleshoot hardware and software issues

Material fielder responsible for fielding, issuing and recovering Tactical Mission Command systems to the US Army, the US National Guard and US Army Reserve.

Responsible for all phases of the Army fielding process to include; scheduling the fielding event with the unit(s), de-processing multiple pallets of equipment, inventory, and perform lateral transfer of equipment to the gaining unit(s) using the automated supply computer system.

Determine the correct disposition of recovered systems, pack, wrap and band multiple pallets of recovered systems, coordinate for shipping labels, coordinate with each installation’s local transportation department for return movement of systems. .

Completes the end of mission packet that covers which units were fielded, the amount of equipment laterally transferred and quantity of systems recovered.

Constantly communicates with leadership to inform them of issues, status and reporting of fielding effort(s) as required.

Engineering Solutions and Products LLC. 12/2011 – 08/2014

Tactical Mission Command Reset Manager

Responsible for the repair program valued at $1 million.

Accurately report the current repair status to leadership.

Coordinates with the system owners to account for and ship systems to the source of repair.

Requests funding for the repair program based on current needs and future projections.

Coordinate the induction and completion schedule with the source of repair production managers and repair stations.

Update and maintain the database that tracks all repair actions.

Engineering Solutions and Products LLC. 12/2005 – 12/2011

Property Management Specialist.

Performed duties as internal desk side support technician imaging laptops for employees, configuring networks, analyze and troubleshoot hardware and software issues

Performs operational checks of electronic equipment and determines root cause of non-operational capability.

Develop plans and layout procedure for installation of electronic equipment.

Provides training material support to field engineers as required.

Loads software applications into various client computer systems.

Maintains a tracking system for quarterly IAVA compliance to regional lead field engineers.

U.S. Army 07/1985-12/2005

Helicopter Crew Chief

Repaired Huey and Blackhawk Helicopters

Followed complex instructions to make repairs

Worked with others to accomplish tasks

PROFESSIONAL ORGANIZATIONS/AWARDS:

Member, Army Aviation Association of America

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