Rachel Wentz

*** * **** **

Easton, PA *****

570-***-****

ac6jf2@r.postjobfree.com

To secure a position in the Human Resource industry where I can utilize my Human Resource Management Degree to continue to develop and enhance my knowledge of the field.

Delta T Group Nov 2017-Current Staffing Coordinator/Recruiter Woodbridge NJ

Responsible for Staffing, Recruiting and maintaining growth of my book. My day to day consists of building relationships with new potential clients while maintaining relationships with my current clients. I am also responsible for recruiting for any open needs my clients may have and staffing the new hires to the various assignments within the residential/direct care field. Also responsible for credentialing all new qualified applicant’s files, and sending them down to QA for review and approval. Responsible for scheduling drug tests with Quest Diagnostics and setting up CPR/First Aid certifications as well as recertification’s. Responsible for scheduling visits with my clients to address any questions or concerns that they may have, and to discuss new potential business ventures. Also responsible for keeping all of my contractor’s clearances up to date and sending them notifications via mail as well as email and phone to give them proper notice when their credentials are about to expire . As their Staffing Coordinator I also work along with my contractors in obtaining those credentials. My duties also include working very closely with payroll to assure the time sheets received by the contractors are correct, accurate and in good standing. In addition to that I participate whenever possible In Job Fairs to bring awareness to the public about our services and to recruit potential new staff as well.

Ekidzcare Pediatric Services Homecare/HR Coordinator March 2017- August 2017 Position was dissolved within the company August 2017

Responsible for processing payroll on a weekly basis, scheduling all clients and staff and mailing out their monthly schedules . Also responsible for interviewing all applicants as well as grading and processing their tests as well as credentials. This would include running backgrounds like FBI,OIG,NSOPW, SAM,Criminal,Child Abuse etc. Responsible for scheduling meet and greets with families and staff which could range from skilled nursing cases to Home health aide cases . Responsible for on call duties every other week and weekend. Responsible for scheduling orientations and holding them with the nurses,and home health aides. In addition to this I am responsible for running monthly OIG reports, Weekly Missed shift reports, and monthly Safety checklist for the office. Responsible for obtaining the patient's authorizations for services . Responsible for scheduling in services for all staff as well. Also responsible f\or assembling all workers folders and sending them down to cooperate for approval.

Aequor Health Care Services Healthcare Recruiter / Staffing July 2016- Feb 2017

Currently work in the NJHA business line (New Jersey Hospital Association), my duties consist of building relationships with all the hospitals in this business line. This is done by scheduling client visits with team members and addressing any concerns they may have have and working with my team to resolve them. Each hospital within the business line has open needs . It is my responsibility to make sure that prior to submission that the candidate is qualified,and to gather all necessary documentation for the assignment Some examples of these things would be licenses, certifications etc. In addition to that I am responsible for assigning the right skills assessment test to the candidate and then printing it off to build a profile on the candidate. Also responsible for scheduling drug tests at Quest Diagnostics, mailing the appropriate forms to assure all documents are signed off before submission. Typically I recruit and interview health care professionals such as LPN’S RN’S CNA’S Lab Techs, Medical Assistants etc, to facilitate 13 week contracts or to work as a float or per diem as the need called for it .

Maxim Healthcare Services Health Care Recruiter /Manager of LPN/RN C.N.A and Home Health Aide November 2015-July 2016

Responsible for managing 32 clients and orienting new staff members to their cases. Also responsible for interviewing and hiring Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants, Home Health Aides and Direct Care Givers. Responsible for one night a week and a scheduled weekend to document all emergency and non emergency calls, onto my on call log and submitting it for review to the office. My duties also consist of building relationships with my clients and going out to meet with them to address any concerns that they or their families may have at their residence. Other responsibilities consist of me submitting my Amerihealth, and United Health Missed Shift Reports to the proper departments and to my office. In addition to this I am responsible for scheduling all of my clients and the aides that I have working on their cases, and mailing their schedules to their residence in a timely fashion. Responsible for back filling any calls offs that take place with my clients throughout the given day and staying in constant communication with their families with updates. Responsible for going out to meet potential new clients and to provide them with information regarding what my company can offer them. In addition to this I have to maintain my recruiter goals . Which consist of Relationship Calls,Recruiting Calls, Submittals, Scheduled Interviews, Loggings, Recruiting Emails, etc. Responsible for completing all open paperwork for a new onboarding client, as well as setting up Aging Fingerprints and FBI fingerprints for new onboarding Nurses and aides.

St. Luke's Hospital /Internal Medicine Medical Assistant/ Administrative,Clinical August 2014-October 2015 . Responsible for scheduling the patient's initial appointments as well as emergency and follow up appointments. Processing and sorting through the daily faxes as well as the mail that comes into the office,mailing labs, EKG results, clinical summaries,changes to future appointments as well as any changes to the office. Verify patients insurance and electronically scanning the card /cards into the computer system,and coding the insurance properly . Responsible for doing Prior authorizations for CT Scans, MRI, as well as Ultrasounds . Precerting medication to assure that the patient’s insurance covers the prescribed medication. Collecting co-pays, Charge /Data Entry (Billing Coding ) Balancing the end of day and generating Reconciliation reports . Participate in Daily clean up of office and patient rooms. Also responsible for gathering the patient's vital signs, Height Weight, Blood Pressure, Temperature etc. .Responsible for Sending the prescribed medication to the various pharmacies, Calling multiple labs for CBC lab results, And updating the patients demographics on a regular basis, Address phone number, Insurance changes, Primary Care etc, Opening and Closing the office,escalating high risk calls . Scheduling, Rescheduling and Canceling various CT Scans, Ultrasounds, as well as MRI’S .

Responsible for doing Insurance referrals such as Amerihealth Northeast, Aetna, Geisinger Gold, Geisinger Health, Medicare, Medicaid, Blue Cross, Coventry Care, GHI and collecting outstanding balances and co-pays from our patients . Taking messages via phone and sending them to the proper Dr. And nurse through All Scripts, such as the prescription refills, Physician referrals, Hospital follow ups, Personal issues,medication conflicts, pharmacy requests etc., Staying in contact throughout the day with the office administrator for any new changes or updates related to the office .

Family Business The Atomic Hog March 2014 -Currently Responsible for taking and processing food orders, Creating Flyers,presentations, Distributing the proper change. And balancing the end of day for the family business, In addition to that I am responsible for the sales aspect of our family business. That would include inventory reports as well as monitoring productivity.

Pocono Medical Center (Per Diem) Clinical/Clerical Medical Assistant February 2013- Feb 2014

Responsible for scheduling patient appointments, collecting co-pays, answering phone calls, taking messages, scheduling ultrasounds as well as follow up appointments, verifying patient’s insurance and precerting medications,shots, infusions etc. Escorting the patients to and from the waiting area.. Responsible for opening the office’s mail and giving it to the right Physician, and faxing the documents that need to be faxed. Duties also consist of scanning documents into the patient’s electronic chart, chart preparation, checking the patient’s vital signs and entering them into the computer, administering various shots, and scheduling them, Obtaining lab specimens such as blood, and urine. Responsible for administrative duties as well as clinical duties .Daily office clean up of desk and patient rooms, The following practices are where I have worked, Pulmonology,General Surgery, Ortho Surgery, Internal Medicine, Plastic Surgery, Infectious Disease, Immediate Care, Vascular Surgery and Endocrinology, Laboratory, Dale and Hughes Cancer Center (Hematology/Oncology .

Jackson Memorial Hospital /Customer Service Representative April 2012- December 2012

Responsible for scheduling various medical appointments for Jackson Memorial Hospital .

Appointments such as Ultrasounds, Mammograms, Echocardiograms,Dental appointments etc . While maintaining a professional and sympathetic demeanor.

Man Power /Telerx

Customer Service Representative December 2011 – March 2012 (Temp)

Responsible for medication recall, The duties consisted of making outbound calls to consumers, as well as handling inbound calls. I was also responsible for escalating phone calls that required immediate attention, due to improper use of the medication. Also responsible for answering any questions regarding the recalled medication .

Work Experience:

The Pain Specialist May 2011-November 2011 (Temp)

Medical Assistant

Performed various duties that included triaged patients, notations of details of patients which includes medications and patient concerns detailing specific information for doctor’s use in treating patient. Answered phones, scheduled patients, and prepped exam rooms.

Ramada Limited July 2009 – October 2010

Front Desk Receptionist

Balanced the hotel’s major credit cards daily to match exactly. Responsible for transferring money in hotel safe. Checked guests in, handled complaints, and placed reservations for outside callers.

Tender Treasures January 2008 – July 2009

Caretaker / Teacher

Daily supervised children. Provided for their physical needs such as feeding changing clothes, diapers, etc. Taught basic preschool concepts such as hygiene, safety procedures, and how to interact with people. Also provided supervision over large groups of school age children that rode the bus.

Externship:

Phillipsburg Community Health Center, Phillipsburg, NJ February 2011-March 2011

Medical Assistant

Performed various duties in a medical setting that included; phlebotomy, aseptic techniques, triaged patients, vitals, accu-checks, patient scheduling, prepped exam rooms for visits and assisted in making the office an enjoyable setting.

Medical Qualifications:

Ability to administer and perform phlebotomy, venipuncture and injections

Proper usage of aseptic techniques and specimen collections, Ability to perform minor office procedures

Medical Administrative Principles/Patient Record Documentation

Advanced knowledge of Medical terminology/Pathology/Anatomy & Physiology

Skills:

Proficient with data entry tools including Microsoft Office, Open Office, and iWork Suite

85 wpm

Certifications:

CPR –American Heart Association

Education:

Fortis College April 2017 Associate's Degree In Human Resource Management

Lincoln Technical Institute, Allentown, PA February 2011

Medical Assistant Diploma /Certification

Pocono Mountain West High School, Pocono Summit, PA Graduated/ 2007

Knowledge of the following computer programs

E-Clinical, Medent, Kronos, Airia, Sorian,Centricity(IDX),Phreesia,Allscripts,Touchchart, Navinet, Microsoft Outlook, Infomax,Jobdiva, Indeed, Monster, CareerBuilder .

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