JENNIFER LAGONE
**** ****** *** **** **** Alto, *4303 CA, Phone: 650-***-****, Email: *********@*****.*** Career
Objective
Honest, confident and hardworking individual. Looking to develope a successful career with an organization seeking a team player committed to supporting key objectives A bright, talented and ambitious with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Able to play a key role throughout the typical project of a project to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organise and present complex solutions clearly and accurately.
Experience Prep/superviser/runner (May 2016 - Sep 2016) Back a yard grill, Menlo park
Assisting the chef and other catering staff with the preparation of hot and cold foods whilst following and implementing all health and safety regulations. Providing food for up to (insert number) guests at a sitting. Preparing, cooking and serving meals for pupils, staff and visitors. Keeping the working area, kitchen and canteen clean and tidy. Applying hygiene and safety regulations.
Maintaining the kitchen equipment, utensils and machinery. Helping the chef to prepare o
Completing cleaning rotas and other administrative daily records. Managing complaints concerning food and service.
Working on the till, taking cash.
Report any maintenance or hygiene issues to the Head Chef. Assisting in stock control, portion control and quality control. Supervising the provision of all crockery, cutlery, detergents and kitchenware.
Ensuring that the dining rooms, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations. Automovitive technishion (Feb 2016 - Apr 2016)
Jiffy lube, Redwood city ca
Inspecting a truck for mechanical defects prior to departure and also ensuring that the cargo is properly loaded & secure.
Supporting company warehouse and shop floor staff when required to. Completing all necessary administrative paperwork. Ability to read maps & follow signals from a loading crew. Filling in a truck inspection sheetMaking sure all electrical engineering projects are fit for purpose.
Liaising with and monitoring third party contractors. Negotiating with suppliers and purchase items at optimum cost. Attending meetings, writing reports and giving presentations to managers and clientsResponsible for assisting the marketing manager on day-to-day basis to improve performance of marketing campaigns. Extensive experience with online and traditional marketing techniques. Supporting the Sales Manager and Marketing Team in all aspects of their work.
Handling sales phone calls and e-mails.
Attending and presenting a company at trade shows and marketing events.
Assisting with the copy writing of marketing materials. Building an understanding of a customer and clients requirements. Assessing the results of a marketing campaign.
Writing reports, company brochures and similar documents. Using social media and blogging for marketing purposes. Communicating with clients in a professional manner. Setting up exhibition stands.
Maintaining the marketing database of clients and contacts. Child care provider (Jul 2008 - Jan 2012)
4cs, Hayward ca
Responsible for assisting in the educational and social development of pupils under the direction and guidance of the head teacher. In charge organising classes and responding to the strengths and needs of students during lessons. Planning & delivering well structured lessons which engage & motivate students.
Planning and organising visits, field studies and special activities connected with theteaching of the subject.
Supporting the school in delivering the curriculum effectively. Managing resources effectively and ensuring appropriate value for money.
Organising and supporting a range of extra-curricular activities. Achieving and maintain high standards of care and education. Planning, preparing and reviewing the school curriculum with other staff. Ensuring all Health & Safety policies are implemented and adhered to at all times.
Front desk GS (Sep 2006 - Oct 2008)
Motel, Palo alto
Responsible for assisting the marketing manager on day-to-day basis to improve performance of marketing campaigns. Extensive experience with online and traditional marketing techniques.
Supporting the Sales Manager and Marketing Team in all aspects of their work.
Handling sales phone calls and e-mails.
Attending and presenting a company at trade shows and marketing events.
Assisting with the copy writing of marketing materials. Building an understanding of a customer and clients requirements. Assessing the results of a marketing campaign.
Writing reports, company brochures and similar documents. Using social media and blogging for marketing purposes. Communicating with clients in a professional manner. Setting up exhibition stands.
Maintaining the marketing database of clients and contacts. Cashier (Aug 1999 - Mar 2003)
Mc donalds, Hayward ca
Assisting the kitchen staff with the preparation of hot and cold foods whilst following and implementing all health and safety regulations. Providing food for up to 200 guest at a sitting
Preparing, cooking and serving meals for pupils, staff and visitors. Keeping the working area, kitchen and canteen clean and tidy. Applying hygiene and safety regulations.
Maintaining the kitchen equipment, utensils and machinery. Preparing food for guests who have special dietary requirements. Helping the kitchen to prepare snacks, breakfast and meals. Completing cleaning rotas and other administrative daily records. Managing complaints concerning food and service.
Working on the till, taking cash.
Report any maintenance or hygiene issues to the kitchen Assisting in stock control, portion control and quality control. Supervising the provision of all crockery, cutlery, detergents and kitchenware.
Ensuring that the dining rooms, kitchen, storage facilities and other work areas are kept clean and conform to sanitary regulations. Working as part of a team and responsible for work assignments/rotations, staff training, staff vacations, staff breaks, overtime assignment and arranging back-up for absent employees. Supervising the day to day activities
efficiencies, raising customer service levels & cutting costs. Organising work load, allocating tasks, tasking team on a daily basis. Managing team and individual performance.
Ensuring all administrative records are completed accurately. Ensure professionalism & high quality is continually maintained. Preparation of relevant reports and documentsfor senior managers. Identifying areas of the business where improvements can be made. Developing policies to create and maximise performance. Scheduling staffing levels, planning for holiday and weekend cover. Monitoring staff attendance and performance levels. Opening and closing the office premises.
Involved in the recruitment & interviewing of new staff. Training of new staff & identifying training requirements of existing staff. Ensuring compliance with all relevant health and safety guidelines. Education
Sunset adult school (Jan 2005 - Jun 2005)
Hayward ca
GED
Certified in CPR and first aid.
Award for leadership, school of education, 2010
Technical Skills
Have clientele knowledge and able to build relationships easily. Always looking for innovative ways to generate customer enquiries. Strong commercial awareness.
Possessing comprehensive brand and retail industry knowledge. Tactfully resolving customer disputes.
Encouraging customers to sign up for store cards.
Able to do tedious and repetitive tasks such as sticking on sale labels, security tagging and price gunning items.
Computer literate and knowledge of specialist retailing software. A clear and confident telephone manner.
Ability to communicate effectively with a wide range of customers. Proven aptitude for dealing with customer complaints. Extensive knowledge of Microsoft Office, Excel and Lotus Notes. Experience of working in a busy, inbound call centre environment. Dealing with customers Face to Face.
Fully aware of the importance of data security and relevant legislation. Prospecting for sales leads.
Able to identify and act upon potential sales opportunities. References
References available on request.