Manager Sales

Craig Gimenez

*** ********* ****, ******** ****, NY 10916 845-***-**** **********@*****.***

Objective

Tech-Savvy manager with over 15 years’ experience bringing varied leadership experiences in fast-paced work environments. I consider myself a manager who is reliable, passionate, and has integrity using sound decision making processes.

Operations Manager

Quality Manager (ISO 9001)

Safety Manager

Budgeting

10 years in manufacturing

Finance

Manufacturing, Wholesale and Retail

E-Commerce

Speak Spanish

Cost Control/EBITDA/Cash Flow

3PL

Auditing Internal & External

OSHA 10 Industrial

Managed employees 5 to 100+

Warehouse, shipping and receiving

Problem Solving Analysis

Experienced Manager: Operations, Budgeting, Production, Training, Sales (retail & wholesale), Quality (statistics, metrics, processes), Lean (5s, CAPAs, Waste, JIT), Safety (OSHA 10 Cert), Personnel, Finance & Accounting, Customer Service, Teamwork, Projects, Processes, Computers, Microsoft, Trade Shows, Inventory, Auditing, Hazcom, GHS, Workers Comp., Technical Knowledge.

Work Experience

Hedaya Home Fashion, Inc. – E Commerce, Wholesale & Distribution

December 2017 – February 2018

VP of Operations (Contract Basis)

Responsible for quality, shipping, EDI, E-Commerce, 3PL, AR, AP, warehouse and office, brokers, orders, safety, quality, purchasing, contracts, finance, auditing, training, hiring, and maintenance.

Held weekly communications meeting.

Instituted lean manufacturing process.

Instituted internal audits.

Generated new business.

Persuasive manager, sales, quality, safety, new ideas.

Reduced cost shipping cost.

Increased proficiency and reduced redundancy.

Created processes for improvement with coaching.

Set up safety procedures, inspections, OSHA 300 log, MSDS.

Audited and reviewed AR, AP and financials and budgets.

Acquired new customer and set up new customers.

Facilitated teamwork environment and coached employees.

Improved operations of business and warehouse.

Developed and implemented processes to increase efficiency.

E-Commerce and platforms (Amazon, Zulily, BBB, Wayfair, OCM, OS, etc.)

Imagine It, Inc., Washingtonville, NY - Wholesale & Distribution

September 2014 to December 2017 (Contract Basis)

Previously worked from 1993 to 2012 (Employee)

Operations Manager

Responsible for safety, quality, purchasing, e-commerce, shipping, and finance.

Developed & implemented online sales programs for Amazon, eBay, & Etsy increasing sales by 36%

Experienced with internal and external audits.

Reconfigured shipping process reducing costs by 17%.

Delivered strong and influential sales capability.

Fostered continual relationship building and problem solving with 500 accounts. Presented routine briefs to executive level customers.

Brand Manager responsible for overall performance.

Utilized creativity and market research to stay updated with latest marketing industry trends.

Experienced in using plan-o-grams to maximize sales of product lines.

Merchandise Manager, Buyer and Inventory Management of 2000+ SKU’s

Proficient in planning, implementing, and managing major projects and new processes simultaneously

Demonstrated successful collaborative teamwork and communication skills with professionals of all rank levels internally and externally.

Sustained employee engagement, diversity, and inclusion, rewards and recognition, employee wellness and safety, plus community involvement.

Managed projects and budget.

Negotiate quotes for product, projects, and vendor selection.

Managed computer and technology support throughout company. Designated analyst/point of contact for hardware and software issues and troubleshooting.

Handled all areas of Trade Shows & showrooms in major markets (Atlanta, Anaheim, Rosemont, New York, etc.). Booth design, set-up, sales, scheduling, breakdown, shipping, unions, etc.

Safety for overall operations and trade shows.

Pratt Industries - New Windsor, NY - Corrugated Manufacturing Plant June 2012 – September 2014

Quality Control Manager – Sheet Plant

Managed plant and 2 offsite warehouses.

Trained plant employees on use and care of quality measuring equipment.

Conducted / Lead monthly quality training classes using PowerPoint and product samples. Created a culture whereby employees became and are part of the process.

Developed inspection process for incoming raw sheets for continuous improvement.

Reported quality performance to corporate & GM (8 reports)

Ensured plant wide compliance to Pratt Corporate policies with validated documentation.

Experienced with internal and external quality audits.

Worked with each production crew on regular basis during plant operations.

Reduced in-plant waste and rework.

Implemented customer complaint system with documentation.

Experienced with investigation, Corrective Actions and Preventative Actions (CAPA).

Auditing experience: Product, Process, System with Internal & External: 1st, 2nd, and 3rd Party

Experienced CAPAs, 5S (Kaizen), Lean, 5 Why’s, Fishbone, Root Cause Analysis, Production, Elimination/Reduction of Waste, JIT, Make It Ugly, Sales, and Customer Service issues.

Developed, educated and trained employees using PowerPoint Presentations, OJT, and manufacturer reps as to their impact and ownership in the quality management system.

ISO 9001Company

Created and maintained documentation for plant and 3 warehouses (Excel, Word, and Pdf).

Created data spreadsheets, used line graphs, pie, bar charts to correct/improve non-conformance and/or improve production quality. Variable control charts, statistical process control (SPC) methods such as attribute and variable charts, individual and moving range charts, moving average and moving range charts, exponentially weighted moving range charts (EWMA), run charts, pre-control charts.

Designed and set up work stations to include computer, printer, and tools for each flexo, die cutter, slitter, etc.

Calibrated various quality measuring devices.

Tracked and evaluated incoming and outgoing quality metrics.

Brought in manufacturing reps to train employees on the use of equipment and/or products.

Wrote work instructions and procedures with documentation for ISO 9001 Company.

Plant Housekeeping with documentation.

Safety Manager – Sheet Plant

Lead / Conducted weekly safety meetings plant wide.

Reported performance to Director of Corporate Safety & GM (6 Reports).

Certified OSHA 10 General Industrial.

OSHA 300 log, reporting, and investigation.

Managed Workers Comp.

Trained in First Aid/CPR

Conducted fire training and inspections.

Experienced in HAZCOM, HCS, and/or GHS.

Experienced in accident investigation.

Trained in Blood Borne Pathogens, Ergonomics, Arc Flash, Machine Guarding, Ladder Safety, Drug Testing Program, Fork Lifts, PPE, Flammable and Combustible Liquids, Walking Surfaces, Electrical, Emergency Action Plans, LOTO, Occupational Noise Exposure, Housekeeping

Worked with local and state agencies.

Production liaison with sales and purchasing.

Provided monthly reports for Corporate Management.

Negotiated contracts, reviewed bids, planning, research, and detail oriented

Negotiated quotes for projects and vendor selection.

Wore other hats as needed outside of my position requirements (IT, purchasing, etc.)

Scheduled and maintained all plant - weekly, monthly, and yearly inspections with documentation.

Johnson Matthey – West Deptford, NJ 1985-1993

Metals Trader

Developed statistical program to predict market buy / sell on PGM, Gold and Silver.

Increased sales by 12%

Plant Production

JM Quality Education Training

Developed Quality Skills and Acumen

Completed my MBA evenings and weekends under 2 years.

Acquired great computer skills and developed rounding formula for accounting group.

Worked in Refining Division beginning in CS and advancing to production (union shop).

Familiar with smelting, incineration, chemical leaching of spent products.

Met with customers to review their products, plant tours, arrange assaying, terms, social affairs (dinner, ball game, etc.).

Education

Masters of Business Administration (MBA), Statistics & Finance Wilmington University Wilmington, DE

Bachelors in Business Administration (BBA) Florida International University Miami, FL

Languages: English and Spanish

Computer Software Knowledge

Microsoft Office (Excel, Word, Publisher, Power Point, Picture Manager), PDF, Gimp, IOBit, Adobe, PhotoScape, Windows, QuickBooks, HRMS, Networking, Social Media and familiar with SAP.

Certifications & Courses

OSHA 10

Johnson Matthey - Quality Education Training

How to Work With Customers

Successful Communication Skills

Professional Selling Skills

FEMA – Introduction to Incident Command Systems

Wood Badge – BSA Advanced National Leadership Course

BSA – Certificate of Merit

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