Pharmacy Manager

Dawn Munford

**** ******* *****

Trevose, Pa ****3

***********@*****.***

PROFILE

Registered Pharmacist with comprehensive experience in clinical pharmacology, pharmacy management, and research. Certified to administer immunizations and CPR. Skilled in both institutional and retail pharmacy operations, with particular focus on pharmaceutical regulatory management. Extensive knowledge of pharmacovigilance principles, practices and their applications. Recognized for patient counseling and monitoring, literature research, drug consults, and program evaluation. An articulate communicator who collaborates effectively with medical staff, pharmacy colleagues, and patients alike.

EXPERIENCE

Inpatient Pharmacist Contractor, Veterans Health Administration via A-Team Solutions, Philadelphia, PA September 2017 to March 2018

•Provide accurate information for all inquiries from patients, family members, health professional, students, etc. Provide follow through and resolution to an acceptable end. Effectively counsel medical personnel on drug interactions, adverse side effects, food-drug interactions, compliance issues, prosthetic supplies and devices. Provide consultations on proper drug regimens, contraindications, drug interactions, product availability and pharmacy policies and procedures.

•Distributive: Evaluate patient’s medication orders and dispense appropriate medications and dosage forms, properly labeled after reviewing for completeness, eligibility and appropriateness of drug, dose, route, strength, and quantity to be dispensed. Review for drug incompatibilities, inappropriate combinations, potential adverse drug reactions, dosage ranges, intra-agency polypharmacy practices, and initiates cancellation of non-active or duplicate prescriptions. Input appropriate information into the computer system.

•Fill medication orders, medication carts and prepare IV solutions, piggybacks, syringes and hyper alimentation for all inpatient settings.

•Administrative: Keep the Chief of Pharmacy Service, Assistant Chief of Pharmacy Operations or his/her designee informed of drug inventory, which includes monitoring of effective stock levels, expiration dates, proper storage conditions, and inventory control procedures. Prioritize work, adjust dispensing and preparation activities, and accomplish effective clinical and distributive services. When assigned, perform other duties that are deemed essential to the pharmacy operation.

Pharmacist-In-Charge, Global Healthcare Management, Milford, NJ August 2016 to September 2017

•Responsible for the daily operations of the pharmacy and ensure the pharmacy is in compliance with all state and federal laws and rules governing the practice of pharmacy and that all controlled substance records and inventories are maintained in conformance with the record keeping and inventory requirements of federal laws and Board rules. Additionally ensure pharmacy compliance with anti-kickback statutes

•Responsible for notifying the Board in writing corrective measures taken in instances of discrepancies noted upon inspection by the Board

•Verify upon employment and annually, the licensure of pharmacists and registration of technicians under my supervision

•Develop and implement written policies and procedures to specify the duties to be performed by pharmacy technicians

•Keep abreast of new items, changing laws, regulations and new pharmacy-related programs through participation in continuing education courses and reviewing pharmacy related literature

•Consult regularly with the Vice President of Pharmacy for the purpose of providing quality patient care and maximizing pharmacy performance and controlling expenses for the pharmacy department as well as to ensure consistency of policy between all pharmacy personnel

•Responsible for recruitment, interviewing, hiring, and training pharmacy personnel

•Compounds and dispenses prescribed medications

•Established and supervises the method and manner for storage and safekeeping of pharmaceuticals, including maintenance of security provisions to be used when the pharmacy is closed

•Established and supervises the recordkeeping system for the purchase, sale, delivery, possession, storage and safekeeping of drugs.

Pharmacist-In-Charge, Omnicare; King of Prussia, PA October 2014 to April 2016

Responsible for coordination of daily operations within the pharmacy, which could include but is not limited to Triage, Pharmacists, Data Entry, Technicians, IV, Purchasing, Delivery, and Medical Records departments.

•Implements quality assurance programs for pharmacy services to evaluate the quality and appropriateness of patient care, pursue opportunities to improve patient care

•Implements policies and procedures for the procurement, storage, security and disposition drugs and devices.

•Implements policies and procedures for maintaining the integrity and confidentiality of prescription information and patient health care information

•Ensures pharmacy is in compliance with all local, state, and federal accrediting rules and regulations regarding the practice of pharmacy.

•Follow all applicable government regulations including HIPPA.

•Notifies the pharmacy permit holder of potential violations of any statute, rule or court order existing within the pharmacy.

•Assures that all pharmacists and interns employed at the pharmacy are currently licensed and that all pharmacy technicians employed are currently registered with the board (where state law requires).

•Makes or files any reports required by state or federal laws, rules, and regulations.

•Responds to the board regarding any warning notice issued by the Board.

•Follow all policies and procedures applicable to USP 797

Pharmacist, Walgreens; Wilmington, DE 2002 to 2014

•Responsible for the utilization of technology and management of workflow within the pharmacy.

•Responsible for assisting in or making recommendations concerning the selection, training, scheduling, development and performance of pharmacy department personnel.

•Responsible for managing customer interactions in the pharmacy, including patient counseling, complaint resolution, quality assurance management, and adherence to practices which promote customer satisfaction.

•Responsible for assuring that pharmacy department procedures and practices are in compliance with federal and state regulations and guidelines.

•Maintain responsibility for the operations of the pharmacy department in the absence of the Pharmacy Manager and Store Manager, as delegated by the Pharmacy Manager.

•Ensure proper processing of all third party prescriptions, adheres to partial fill procedures, and utilizes generics whenever possible to maximize gross profitability of the store.

•Operate Intercom Plus system to obtain patient and drug information, process and verify prescriptions, use clinical pharmacology, use FIXIT to manage system and equipment repairs, and perform other necessary functions on the system in accordance with policies and regulations.

•Maintain and develop good working relationships with physicians and other healthcare professionals.

•Assists in preparing and managing department workflow and daily tasks.

•Audits own performance and recommends own objectives and standards of performance.

EDUCATION

Temple University School of Pharmacy, Philadelphia, Pa Doctorate of Pharmacy, 2002

University of Bridgeport, Bridgeport, Ct Bachelor of Science in Biology, 1992

LICENSURE

Registered pharmacist in the states of Pennsylvania, Delaware, and

New Jersey

SKILLS

Certified Compounder of Pharmaceuticals, ACA

USP 797 Certified

Certified APhA Immunizer

CPR/AED for the Professional Rescuer, Red Cross

AAHIVP Certified via University of Buffalo

Certified in Medication Therapy Management

Certified in Medical Cannabis

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