Management Manager

OMAR T COLWELL

**** ***** ***

DES MOINES, IA ***16

515-***-**** (Cell)

515-***-**** (Home)

************@*****.***

Professional Summary

I have 11 years of experience, including as a Direct Support Professional, as a SUPERVISOR and as a CSR in industries including Health Services, Business Services and Insurance Agents, Brokers, and Service. Most recently, I have been working as a Direct Support Professional at REM IOWA from January 2017 to June 2018. My skills and experiences include: Benefits Administration, Conflict Management, Human Resources, Project Management, Sales Management, Budgeting, Companionship, Emotional Support, Risk Management, Air Sampling, Business Development, Business Planning, Crisis Management, Database Software, Environmental Management, Risk Assessment, SQL, Ventilation. I hold a Bachelors degree in International/Legal Study Law(LL.M.,J.S.D./S.J.D.) from Faculty of Law UJED and hold a High School/GED degree in Bilingual, Multilingual, & Multicultural Education from Preparatoria Diurna UJED and hold a Master of Business Administration (MBA) degree in Risk Management from Mapfre Foundation. Professional Experience

Direct Support Professional Jan. 2017 to June 2018 REM IOWA, DES MOINES, IA

Provided personal healthcare in patient homes. Cared for the sick, disabled and elderly. Helped patients bathe, shampoo and use the toilet. Helped patients dress and undress. Helped patients with mobility issues to move. Transferred patients in or out of beds, wheelchairs, baths and vehicles. Helped patients with simple exercises to maintain strength and range of motion. Changed bed linens. Planned, cooked, and served healthy meals for patients, according to a prescribed diet. Helped feed patients. Gave emotional support to patients and their families. Provided companionship to keep patients mentally healthy.

SUPERVISOR Sept. 2016 to Nov. 2016

TOP JOB, Des Moines, IA

Supervised workers. Set work schedules and assignments. Enforced safety and health rules. Inspected materials and products. Inspected equipment. Demonstrated equipment use to employees. Observed work of operators. Managed budgets. Resolved worker problems and complaints. Interpreted specifications, job orders and company policies and procedures. CSR May 2016 to July 2016

DIVERSITY INSURANCE, Des Moines, IA

COSTUMER SERVICE REP AND PUBLIC NOTARY WORK

Risk Manager Nov. 2012 to July 2015

CESHD, DURANGO, Mexico

Implemented risk management programs. Conducted analysis to assess risk scores, profiles, peer comparisons, financial performance and exposures against limits. Determined potential financial impact of identified risks. Mitigated risks through loss control programs. Developed risk models that maximized profits and asset growth. Assisted operations in developing business plans that cover crisis management, business continuity and product recalls. Developed solutions to identified risks. Identified new risk drivers to support strategic objectives. Prepared status reports on quality metrics, performance standards, training and work flow processes. Used database software and reporting tools such as SQL. Knowledge sets include: Business Plans, Financial Risk Management, Operating system software, Risk Analysis, Risk Management.

Health and Safety Coordinator (Inspector) Jan. 2008 to Nov. 2012 STPS, DURANGO, Mexico

Performed industrial hygiene surveys, noise studies, air sampling, ventilation measurements, chemical inventories, respiratory fit testing, confined space evaluations and environmental sampling. Conducted health risk assessments. Identified and evaluated employee exposures. Developed and implemented risk management plans. Performed safety program audits. Prepared and calibrated sampling equipment. Ensured the presence of proper safety features. Ensured compliance with licensing requirements. Maintained required records and documentation. Language skills: Spanish

(100%), Portuguese (60%, not read it). Other certification(s): Federal work Inspector. Knowledge sets include: Environmental Auditing, Environmental Management, Gas detectors, Mass flow meters, Microbial samplers, Microsoft Access, Moisture meters, Radiation detectors, Remedy Interactive mitigate, Respirator hose masks, Risk Analysis, Risk Management, Sound level meters, Sound measuring apparatus or decibel meter, Spanish, Spectrometers, Vibration monitors, Vibration testers, Word processing software.

Education and Professional Development

Certificate of Leadership, Results oriented, from Abram University. Health & Safety - Federal Government of Mexico. Trainer certificate of Labor secretary of Mexico. 1995 Faculty of Law UJED, Mexico

Bachelors: International / Legal Study Law (LL.M.,J.S.D./S.J.D.) GPA: 8.5

1995 Preparatoria Diurna UJED, Mexico

High School/GED: Bilingual, Multilingual, & Multicultural Education GPA: 8.9

2011 Mapfre Foundation, Spain

Master of Business Administration (MBA): Risk Management Courses: Risk management

GPA: 4.0

Certification or Licenses

Certifications

Dependent Adult Abuse for Iowa mandatory reporters, CE Solutions, 2016; Iowa Medication Manager, Southwestern Community College, 2017; Iowa CPR AED, American Heart Assoc., 2017; Iowa

Service selective Exempt Letter, Selective Service System, 2016; Illinois Handgun Safety Course, Iowa Law Enforcement Academy, 2016; Iowa Federal Attorney at Law (Mexico), SEP, 1995; Outside U.S., MX Integrated security and management, MAPFRE (Spain), 2011; Outside U.S., ES Technical or Computer Skills

Access, Benefits Administration, Computer Literate, Conflict Management, Customer service, Drywall, Electrical, Employee Supervision, EXCEL, Human Resource Functions, Human Resources, Internet Knowledgeable, Legal Terminology, Microsoft Word, Project Management, Sales, Sales Management, Training, Bilingual Spanish, Computer Skills, Management, Microsoft Excel, Budgeting, Companionship, Emotional Support, Range of Motion, Risk Management, Air Sampling, Business Development, Business Planning, Crisis Management, Database Software, Environmental Management, Flow Meters, Hygiene, Inspection, Loss Control, Microsoft Access, Operating Systems Software, Radiation Detectors, Risk Assessment, SQL, Surveys, Ventilation, Word Processing, law enforcement

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