Accounting Clerk, Customer Service Administrative Assistant

Christie H. Rouse

**** *** ** *****

Snow Hill, NC 28580

Cell Phone 252-***-****

e-mail: ****************@*****.***

OBJECTIVE

To obtain a position with a company where I can utilize the experience I have in accounting and working as a service dispatcher and coordinator, administrative assistant to the purchaser, controller, general and assistant managers and personal assistant for the owners. QUALIFICATION

Experience in service dispatching, logistics, and coordination of service calls, invoicing of work orders, accounting and customer service. Experience includes matching, batching and coding of accounts payable. Entering accounts receivables in the computer. Computer entry, data entry, check runs, general ledger reports, report writing, spreadsheets, accounts receivable monthly reports, invoicing and statements. Responsible for invoice reconciliation, preparing purchase orders and verifying price quotes with cost of invoice. EDUCATION

1976-1980 Diploma, Greene Central High School, Snow Hill, NC 1980-1982 Accounting and General Business courses, Lenoir Community College, Kinston, NC Experience

Service Coordinator-Dispatcher, Administrative Assistance, Accounts Clerk and Estimator December 2007-July 2018

ComfortMaster Mechanical Associates, Inc, Greenville, NC Responsibilities included: Writing work orders for service calls, providing directions and dispatching service technician to calls, ordering equipment and parts for calls, answer phone and greet customers/visitors. Processing invoices for payment, filing, cross-referencing and retrieving information and documents, gathering information by asking questions on the telephone, by letter or in person, e-mail and/or fax, recording and updating information using computerized and manual systems, prepare vendor returns, prepare paperwork for warehouse, inventory control including data entry of inventory, process tags for identification for items received, do take off on plans for installation of HVAC equipment on new and remodel jobs. Accounts Payable/Inventory Control Clerk August 1998-November 2007 Home Builders Supply Company/Home Builders-Do It Express, Greenville, North Carolina Responsibilities included: Processing invoices for payment, matching all corresponding paperwork with invoices, coding invoices, making sure purchase orders, packing slips and invoices match, gathering information by asking questions on the telephone, by letter or in person, e-mail and/or fax, recording and updating information using computerized and manual systems, responsible for error identification and resolution with emphasis on purchase order and sales orders, prepare cash requirement reports, prepare vendor returns, prepare paperwork for warehouse, inventory control including data entry of inventory, physical inventory counts, cycle counts, process tags for identification for items received, writing orders for shipment, writing pick-ups and credits for customer.

Accounting Clerk/Customer Service Representative June 1997-August 1998 Waller Printing Company, Kinston, North Carolina

Responsibilities included: Processing invoices for payment, matching all corresponding paperwork with invoices, coding invoices, making sure purchase orders, packing slips and invoices match, prepare cash requirement reports, processing invoices for payment, writing checks for payment, preparing invoices and statements for customers, posting payments to accounts, calling on past due accounts. Typeset and proof read of all types of graphics and layouts for printing.

Administrative Asst./Accounting Clerk/Customer Service Representive April 1994-June 1997 Carolinas Coffee Company, Snow Hill, North Carolina Responsibilities included: preparing invoices and statements for customers, posted payments to accounts, call on past due accounts, process invoices for route drivers, prepare and maintain order of routes for drivers for weekly deliveries, set up delivery appointments for new store, contact customers for orders, write receipts, order office supplies, call for proper authorization for setups and deliverers, answer phone and enter orders into system for delivery, create quarterly newsletter.

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