Customer Service Sales
Resume:
Holly Harper
***********@*****.*** 813-***-****
HOLLY HARPER
Customer Service II
***********@*****.***
Nov 17,'17-Feb 8,'18
**-* **** ******//*********** & Fitch-Hollister
Inbound CSR calls from the United States and Europe. Placed merchandise orders for customers. Promoted up-sales and daily sales discounts. Trouble shoot lost in-transit packages; complimentary reordered and replaced. Replacement of any defective merchandise. Aug '05-June '07
CERIDIAN CORPORATION
Sales and Market-Small & Large Businesses COBRA & FSA Compliance In and out Bound Calls
Used assigned large data base of business insurance brokers and small private businesses for selling required government compliance for any company which has 12 to 500C employees.
May '05-June'05
CERIDIAN CORPORATION
COBRA Accounts Recievable
Temporary assigment in Billing and Receiving inbound calls to clients whose payments
are past due.
Flexible Spending Accounts Customer Service
Inbound customer service calls to assist with setting up accounts, balance inquiries, eligible items; using of end account at end of year before April 15th deadline. Oct '04-Nov'05
SOUTHEAST AIRLINES
Reservations Sales Agent
Inbound calls assisting future and existing passengers; assistance of booking minor children under the age of 16; wheel chair, medical equipment and special meal requests. Changing existing reservations and seat assignments. Aug '99-Sept '04
OREGON HEALTH AND SCIENCE UNIVERSITY HOSPITAL (OHSU) Physician Consultation Service
Inbound calls from private practice physicans and rural hospital emergancy physicans,
requesting for a immediate consultation, with OHSU on call physican specialist. Briefly documented call and arranged emergancy patient transfer to our facility, via ground or air.
July '97-May '97 SUNCOAST HOSPITAL
Aug '93-May '96 HOME SHOPPING NETWORK
Feb '92-Aug '93 TAMPA BAY WINDOWS
Aug '78-Jan '91 EASTERN AIRLINES
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