Quality Engineer Manager

OSAGIE. E. DION

*** ********* ****

Montgomery, AL 36109

Cell: 334-***-**** e-mail: **************@*****.***.

e-mail: *.*********@*****.***

OBJECTIVE:

Seeking a developing, challenging and growth oriented position in the field of Operations Management, Project Management, Quality Management, Industrial Engineering Management, Continual Improvement Management or Supplier Quality Management. I am a well-rounded individual with highly developed reasoning skills who utilizes data reliance to support out of the box thinking in the supporting and upholding of team dynamics.

CAREER PROFILE:

Over Twelve years’ experience in the field of Quality Assurance and Operations in the (Automotive, Environment and Medical industry)

On job utilization of SPC Engineering and techniques, Black Belt Six-Sigma Deployment, Process Capability studies, Poka-Yoke (Error Proofing), APQP, PPAP(ISIR), Gage R&R, GD&T, 8D and Control Plan Methodology

Involvement in continuous process improvement (Kaizan, 5S/6S) and Problem Solving activities

Extensively used Quality and Reliability analysis tools such as QFD, Fault Tree Analysis (FTA) and Failure Mode and Effect Analysis (FMEA)

Demonstrate Team Oriented Approach with excellent motivational capabilities and Project Managerial skills/

Well versed with Engineering Drawings, Standards and procedures (ISO 9001-2000 and TS16949 and Medical Device 13485)

Excellent problem solving, written/oral communication, logical and analytical skills.

Methods and analysis, time study and effective implementation of motion with Ergonomics with people, machine and processes.

WORK EXPERIENCE:

Sr. Supplier Quality Dev Engineer, Abbott Laboratories: Aug 2017 – Date

Abbott Laboratories is a medical Devices, of Cardiovascular, Neuromodulation, Diabetes etc. As a Sr, SQDE, my job entails managing over 300 Suppliers, Supplier Qualifications and executing supplier management plans that reflect the one Abbott framework.

Designing incoming inspection plans, and designed the Dock to Stock Program at the Atlanta plant for Cardiovascular Neuro (CN).

Consultant/Facilitator, Ethicon Endo Surgery, Albuquerque NM Oct 2016- June 2017

Ethicon Endo Surgery is a division of Johnson & Johnson renowned for Medical device facility of endo surgical instruments. As a Consultant facilitator, I am hired through Oxford corporation to help Manage operations. Review corrective action/s Implement permanent countermeasures to NCR.

Review NCRs to determine root-cause and implement continual improvements projects,

Manage 48 cross functional team members ranging from CQIs to Line Technicians and Line inspectors.

Manage 8 Manufacturing packaging machines to maximize productivity, facilitate protocols and working with cross functional teams to help optimize productivity.

Supervise 48 team members and facilitate the utilization of the J&J Credo to maximize productivity.

Plant Quality Manager, O-Flex Metal Finishing, Clanton AL Jan 2016-Oct 2016

O-Flex is a tier 2 to most tier 1 who uses Aluminum for high end exterior metal finishing (Anodization) as roof rails for GM, Ford, BMW, Range Rover, Subaru, Mercedes Benz to mention a few.

Manage 8 personnel in the QA department, from Quality Engineers, to Quality Technicians and Lab Technicians, setting daily and weekly goals and empowering and coaching them to maximize productivity and potential utilization of various Quality skills.

Facilitate a complete migration of the QMS from a manual forum to on-line (Plex system). Training and testing the complete plant utilization, adoption and understanding of the System.

Redesign and develop the Quality systems format for the metal finishing quality and plant goals and objectives.

Manage the daily and facilitate the Plant’s continual improvement program.

Working with the Plant to drastically reduce plant PPM and Customer complaints through a cross functional coalition between the O-Flex Group and the Customer’s group.

Facilitate APQP projects, and complete customer/ Supplier evaluation for PPAPs and all other future potential businesses.

Evaluating Future Quality strategies with the sole purpose of making sure that the plant evolves into a unit of an effective productive group rather than various groups of silos working independently.

Manage Quality Engineers and train new Engineers to understand the principals of Quality Engineering.

Manage the yearly internal audits by scheduling and lead system audits.

QA Consultant Facet Technologies LLC, McDonough, GA Mar 2015- Jan 2016

Working as a consultant to facilitate and manage the Quality monitoring phase in the project management process within the project of moving Facet’s McDonough Plant to their new Plant in Atlanta GA. at the McDonough.

Coordinate incoming and outgoing on line quality sample inspection to ISO 13485 Standard using it as a standard to monitor and score Suppliers.

Coordinate the affairs of the McDonough QC Plant, to blend with the moving culture of the Atlanta new plant to meet Customer Quality requirements.

Manage Quality Engineers, Inspectors and Technicians to effectively work in accordance and smooth transition from one plant to another.

Respond to Customer complaints and maintain Non-conformance Report database.

Facilitate and manage Continuous improvement program.

Schedule internal audits, process audits, perform gap analysis to evaluate gaps and consult with executive management team on best approach to implementing corrective actions.

Review and evaluate Process and product validation.

Weekly report of activities with project leader to discuss any Open NCRs, SCAPAs and

Quality Systems Manager: CSP Technologies, Inc. Auburn, AL Oct 2012 – Mar 15

CSP Technologies is a Medical packaging Specialty with customers like Roche, Panasonic Medicals, GSk, Abbott Diagnostics Care and Hemocue to mention a few.

Effectively manage the Quality systems.

Process and product validation and verification.

Manage continuous improvement programs and Lead Continuous improvement projects as a Six Sigma Black Belt (SSBB).

Monitor CAPA and Customer Complaint database. Making sure that all customers are promptly responded to and manage the effectiveness of any implemented countermeasure whether of Man, Machine Process and environment.

Manage Specific Customer Quality and reliability.

Schedule, monitor, manage and perform yearly internal audits, management representative for 2nd and 3rd Party audits.

Johnson Controls, Clanton, AL/Smyrna TN Nov 11 – Oct 12

Warranty Manager: JCI is a Tier 1 supplier of seat and interior Engineering to customers like GM, Ford, Hyundai, Kia and Nissan to mention but a few.

Advance Quality Engineer/ Field Warranty Manager:

Contract through Adecco Intl to Johnson Controls International for Nissan P42JK program launch to support and monitor supplier PPAP and process, APQA (Advance Quality Engineer) and establish supplier QVCC (Quality Variance Critical Characteristics) and manage the Infinity JCI warranty claims, determining root-cause and developing countermeasures.

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Gardner Denver Thomas, Monroe, LA Nov 10 - Oct 11

Gardner Denver is a Medical, Environment and automotive based pump and vacuum manufacturers; with Customers like Welch, Hitachi, Wuxi, Honda and many more. With two direct reports (Technicians), two indirect (Quality Engineers) and a supervisor.

Senior Supplier Quality Engineer III

Developed and Maintained Gardner Denver’s North American Supplier Quality Manual.

Monitor supplier corrective action.

Review Supplier scorecard and monitor corrective action effectiveness.

Statistical Process Control Engineering.

Evaluate and redesign Supplier PPAP process to suit the various market base.

Review Engineering drawings, Standards and Procedures.

Maintain CAPA database.

Plan and implement supplier audits.

Enova Premier LLC, Montgomery, AL August 08 – Oct 10

Enova Premier is a tier 1 supplier of tire and wheel assembly to Hyundai Motor Manufacturing Alabama (HMMA).

Quality Manager:

Maintain a Supplier Quality Manual with Tier 2 suppliers and development activities.

Maintain and review of the SQM (Supplier Quality Manual) with the Manager as required.

Communicate to suppliers the SQM and ISIR (PPAP) requirements to meet successful customer launches.

Developed and Maintain the Quality audit system.

SPC Engineering

Initiate and develop plans for methods to respond, audit and evaluate corrective actions effectiveness.

Liaison with QE to determine effective countermeasures to root-causes.

Maintain the QMS ISO/TS 16949.

Liaison with Customer in resolving CRG (Customer return goods) on a daily basis.

Coordinating and managing supplier issues.

Integrating and supporting the APQP Engineers with the quality Department.

Establish Database to track customer report versus Supplier report.

Magna Decoma/MSIG McCalla, AL Oct 06 – August 08

Magna is Tier 1 Supplier of automotive fascias and exterior to Mercedes Benz USA

Quality Manager

Maintain the QMS ISO/TS 16949.

Liaison with Customer in resolving DMTs (Defective Material Tickets) on a daily basis.

Coordinating and managing supplier quality issues.

Integrating and supporting the APQP Engineers to the quality Department.

Maintain and establish a rapport with Customer.

Establish Database to track customer report versus Supplier report.

Manager Quality Support personnel.

Supplier Quality Engineer

Utilize and develop a Supplier Quality Manual with Tier 2 Launch and development activities. Maintain and review the SQM (Supplier Quality Manual) with Management team as required.

Communicate to suppliers the SQM and PPAP requirements to meet successful customer launches.

Review and approve supplier PPAP trial runs and Run@rate.

Initiate plans for corrective action.

Conduct Supplier quality system survey to QS9000 & TS/16949 standard.

Conduct level 2 quality audit with supplier.

Liaison with QE to determine effective countermeasures to root-causes.

Thermasys Corporation, Montgomery, AL Sept. 02 – Oct. 06

(Tier 2 supplier of automotive heat exchangers and refrigeration condensers)

Quality Engineer

Act as a liaison between the Customer/Supplier and Thermasys on quality related issues

Detailing quality concerns and proposing counter measure activities.

Supported Supplier development process through process and manufacturing capabilities review

Perform Containment Activities, Root Cause Analysis as part of the problem solving for the nonconformance identified by the customer

Updated PFMEA’S, Control Plans and Process Flow Diagrams (PFD’S)

Performed Design of Experiments (DOE) to identify significant control characteristics

Apply SPC techniques and Capability Studies control within the process variance.

Issue Quality Alerts, Quality Defect Report (QMR) and keep track of the corrective and preventive action to ensure continuous quality improvement

Prepare and update Inspection Plans and Work Instruction Sheets

Establish/maintain internal Quality Control documentation to satisfy customer requirements

Record keeping of non-conformance in NPR Database.

Evaluate Warranty claims and disposition accordingly.

Quality Associate/CMM Programmer

Analyzed SPC data and assisted in improving process capability

Performed Dimensional checks, Capability studies, Gauge R&R studies, and Quality Audits

Update Control Plan and PFMEA when necessary per requirement

Co-ordinate the activities and subsequent documentation for APQP and PPAP submission

Prepared Inspection Standards for incoming and outgoing parts

Investigated infrequent problems in production and recommended Corrective Actions

Dealt with customer issues regarding parts reject and toke corrective actions including installation of Poka-Yoke devices (Error- Proofing) to rectify concerns.

Cell Leader/Welder

Shared responsibilities with cell members to ensure production goals were achieved.

Increased Northern Radiator units from 80 per 12-hour shift to 160-200 per 12-hour shift.

Reduced customer complaints to none in a 12-month time frame.

Learned to effectively utilize quality tools to prevent and control non-conformances.

Actively participated in Plant KAIZEN events to improve the quality and on-time delivery to customers.

EDUCATION:

MSQA (Quality Assurance/Industrial Engineering) (SPSU Marietta, GA. USA)

B.Sc. Accounting (University of Toronto, Canada)

BA Economics (University of London, Lewisham London, UK)

B.Sc. Sociology (University of Benin, Nigeria.)

TRAINING:

Certified PCDMIS /CMM Programmer (Brown & Sharpe)

Certified Six Sigma, Green Belt (Southern Polytechnic State University GA)

MSA (Mitutoyo)

Certified (ISO 9001-2000) Lead Auditor (BSI)

Certified Internal Auditor (ISO/TS 16949)

Six Sigma Black belt (Villa Nova University).

BSI Certified Quality Auditor.

OSHA 30 Hrs training.

CQA Certified Quality Auditor.

Certified (Arena) Simulation designer

Currently Prepping for the PMP examination scheduled for fall 2017.

COMPUTER SKILLS:

Operating Systems/Platforms: DOS, Windows, Windows NT, UNIX

Statistical Analysis: Minitab

Application Software: MS Word, Excel, Power Point, Access, MS Project Manager, QAD and Solidat. CAE/CADD Software: AutoCAD, KRONOS

REFERENCES:

Furnished upon request

Contact this candidate