Executive Assistant Administrative
Resume:
Jorge Dustin Maklary
**** ******** *****, *******, ******* 85607
*************@*****.***
CLEARANCE: Top Secret (SCI) while on Active Duty.
SUMMARY OF QUALIFICATIONS: 20 years of Executive Administrative experience serving as an Administrator for Senior Level Executives. Outstanding leadership and respected leader, building and managing motivated teams developing a loyal and cohesive staff well exceeding expected goals. Vast knowledge of all aspects relating to office administration such as Microsoft Suite, managing schedules and calendars, organizing, correspondence, pay, filing, and networking between different entities required for organizations mission.
AREAS OF EXPERTISE
Confident
Organized
Detailed
Manager
Self-Motivated
Scheduling
Editing
Customer Svc
Integrity
Microsoft Office
Team Player
Dependable
EXPERIENCE
1995-2015 Administrator
Recognized as Sailor of the Quarter and later nominated as Sailor of the Year at three different commands while on Active Duty.
Prepared office correspondence, and applied my knowledge in the use of associated computer software to perform clerical and personnel administrative and security duties including typing, filing, routing, records management, publications, and service records.
Administered reporting/detaching and required retention related interviews.
Conducted and managed personnel security documents and programs. Distributed to Defense Courier Service Stations, providing assistance in completing security clearance paperwork, recorded disciplinary proceeding actions, inventoried classified material, issued security badges, prepared and mailed classified material, processed Single Scope Background Investigation documents.
Drafted messages and congressional inquiry replies.
Counseled personnel on pay, allowances, and entitlements.
Coordinated travel itineraries for Chief Executive Officer and Staff.
Managed budget and responsible for the purchase of command level and office supplies.
Office Manager. Supervised and managed 15 personnel while mentoring personnel to a 90% promotion rate.
Managed security, evaluations, forms control, and physical security programs.
1995-2015 Legal Assistance/Clerk
Counsel office personnel on administrative support for legal proceedings and maintaining legal files.
Researched charges and procedures to conduct a military NJP (Non Judicial Punishment).
Processed investigative reports and letters of reprimand or admonishment.
Interviewed accused advising them of rights, and procedures of NJP case.
Commanding Officer’s recorder during NJP. Providing legal guidance, evidence and procedure during NJP.
2005-2015 Flag Writer (Executive Assistant)
Able to transcribe shorthand at 90 plus words per minute.
Execute Executive speeches.
Function independently carrying out required duties while handling the scheduling of Chief Executive and staff.
Coordinated travel itineraries for Chief Executive Officer and Staff.
Liquidate and prepare travel orders
Responsible for the oversight and scheduling between Senior Level Executives.
Social Usage, Protocol, Honors and Ceremonies.
Served in highly visible position in professional manner understanding confidentiality and tact.
2017-2018 Compliance Officer
Oversee a call center site of 458 personnel in the conduct of business practices within laws and regulations that pertain to the call center industry as well as professional and internal standards.
Daily management and processing of company database accounts. Allow for the investigation and resolution of daily operations. Provide reports as directed or when requested to keep Senior Management informed of the operation and progress of compliance efforts.
Conduct daily building checks. Ensure the integrity of sensitive areas within and outside building to allow the safety of company assets and personnel.
Liaison with Human Resources for agents employed. Develop an effective introductory training program for new employees as well as ongoing training for all employees and managers. Final internal resource in which agents may communicate after other formal channels and resources have been exhausted.
Manage, track, research, initiate, maintain, and assist daily in the revision of policies and procedures for the general operation of the Compliance Program to prevent illegal, unethical, or improper conduct while providing information to insure company is operating within the law and regulations.
Collaborate with other departments and officers to direct compliance issues to appropriate existing channels for investigation and resolution.
Responds and evaluates alleged violations of rules, regulations, policies, procedures and Standards of Conduct while overseeing database for uniform handling of company violations.
Identifies areas of vulnerability and risk. Implement corrective action plans for resolution of issues and provide guidance to avoid similar situations in the future.
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EDUCATION
Safety Program Afloat. Facilitate, implement, and maintain and effective safety program. Safety Training, mishap investigation and reporting, safety equipment maintenance, operational risk management.
Yeoman Flag Writer Course. Transcribe shorthand at 90 words per minute, work independently in an office setting, and use associated computer software in creating and maintaining clerical documents. Microsoft Office Suite, English grammar, scheduling, office management requirements, and protocol.
Primary/First Line Leadership Development Program. Identify basic principles of leadership including the use of oral and written communication in professional relationships; the role of motivation, empowerment, and counseling in subordinate development; ways to manage human resources, teams, and stress to create a quality organizational climate.
YN/PS Advance Admin. Trained in office management practices, personnel accounting, reference materials, procedures, and a thorough knowledge of administrative /personnel office management.
Basic Instructor – Automated Electronic Classroom. Directs teaching/learning activities in schools training centers and selected reserve units. Writes learning objectives, prepares test items evaluates instructional materials and the results of instruction and counsels students on academic learning problems. Deliver lectures employing effective questioning, chalkboard, and communication techniques; deliver instruction employing demonstrative strategies; utilize various types of instructional media; demonstrate knowledge of instructor guides, workbooks, computerized reporting systems, evaluation, and participant materials and develop learning outcomes for a topic.
Legal Clerk. Describe and perform pre-trial, trial and post trial procedures.
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