TODD A. STILES, PMP
East Berlin, PA ***** 717-***-**** ***********@*****.***
Motivated, results-oriented, and dynamic professional with more than 15+ years of global experience leading sales, marketing, technical operations, and engineering in diverse, high-pressure environments. Proven record of excellence and quality, multi-million-dollar revenue growth, and visionary, hands-on leadership. Excellent communicator and collaborator, able to establish and build new partnerships with C-Level management, optimizing recurrent revenue streams, winning business, and achieving premium performance targets by leveraging existing business channels and relationships. Team-driven, innovative, fearless, and devoted.
Core Competencies
Operational Management • Business Development • Mergers & Acquisitions • Start-Ups & Turnarounds
Product Launch Strategy • Purchasing & Procurement • Strategic Planning • Entrepreneurship
Account Management • Program Development • RF Engineering • Project Management • Field Force Management
Network Deployment • Software Development • Operational Efficiency • Cost Control • P&L Management
Small Cells • Optical • IP • DOCIS • OSS • SONET • DWDM• 4G • C-RAN • UMTS • 3GPP • LTE • IOT • DAS
Professional Experience
WATERFORD CONSULTANTS, LLC, Leesburg, VA 2017 - Present
Executive Director of Client Services
Executive leader responsible for driving sales opportunities and establishing functional delivery strategies for the company’s operations teams to deliver holistic project requirements. This role provides strategic direction for sales and operational resources to ensure quality and financial objectives meet or exceed customer expectations.
Define customer sales plans and drive sales efforts to target multiple industries that include broadband, enterprise, and wireless services.
Establish and manage ongoing operational strategies to support sales channels for all national programs.
TODMAR NETWORK SOLUTIONS, Harrisburg, PA 2014 – 2017
Vice President of Client Services
Develop client engagement, technology, and resource strategy to drive revenue growth for both new and ongoing project activities. Establish and organize delivery of program management services as the key point person for all customer facing activities.
Outline customer sales plans to target multiple industry requirements for broadband, enterprise, and wireless services.
Manage resources and ongoing project activities for multiple customers in 15 markets. Services include wireless, fiber, in-building networks and technology solutions.
UNITEK GLOBAL SERVICES, Blue Bell, PA 2011 – 2014
Vice President of Operations, Northeast (2013 – 2014)
Drove expansion of wireless and cable services business throughout company’s largest region. Led significant market expansion to support multiple customers, service skill sets, and strategic integration of forward-focused business metric systems. Concurrently managed both operations and finances. Consistently achieved P&L objectives and improved operational efficiency through expense controls and productivity gains.
Enhanced competitive advantage and markets, expanding to 6 major clients through strong customer relationships based on exceptional satisfaction, efficient operational strategy, and diversity of skill sets.
Built and mentored high-performing, motivated teams of 400+ resources with extraordinary level of commitment to achieving business targets.
Led seamless transition for ATT TURF Vendor into multi-customer, regional services organization.
TODD A. STILES, Page 2
Professional Experience, Continued
Director of National Accounts (2011 – 2013)
Developed and implemented strategic business sales plans. Directed business initiatives aimed at service solutions in the areas of Network Planning, RF Network Development, Network Maintenance, and Systems Integration. Established definition for scope and deliverables to meet customer and company’s overall needs and objectives.
Established relationship directly with client stakeholders for forecasting, revenue reporting, and resource strategy, while incorporating strategic business solutions, increasing customer satisfaction, and drove customer delivery plan.
Successfully earned sole source contract with Alcatel Lucent for +13K Sprint 2.0 sites with 3-year contract value of $58M.
Successfully achieved 125% of quota for 2 consecutive years, with total of $86.5M in revenue.
VERSAR, INC., Springfield, VA 2009 – 2011
Senior Director of Telecommunications
Established development of telecommunications and technology services division as new business section, including network planning, design, deployment, and operations. Enabled company to provide comprehensive turn-key telecommunications service portfolio across each business segment throughout U.S. and global operations. Drove international business development in Philippines and Africa. Established both commercial and government services divisions.
Designed and established telecommunications and technology services division as new business segment.
Won strategic partnership with Berico Tailored Systems to deploy wireless networks for U.S. Army as well as partnerships with new technology firms to deploy collapsed core network.
Consistently exceeded revenue targets, driving $13.2M in production over 2 years.
GTL LIMITED, Frisco, TX & Harrisburg, PA 2005 – 2009
Vice President of Service Delivery, Americas
Directed all aspects of business development, marketing, and operations throughout Americas. Led sales of professional services and products in alignment with global company objectives. Collaborated with individual market directors and customers, developed pricing models, and facilitated communications between client and service delivery teams.
Led transition in corporate portfolio to focus on Tier 1 OEM and carrier service providers.
Oversaw strategic merger with SCS to combine U.S. and Int’l organization, with SCS becoming most successful business unit overall.
Led sales increase from $6M to $15.5M in only 3-year timespan.
Prior Experience
STRATEGIC COMMUNICATION SERVICES (SCS), Harrisburg, PA
Chief Operating Officer
Vice President of Engineering
NORTEL NETWORKS, Tyson’s Corner, VA
Senior Account Executive
AT&T WIRELESS, INC., Harrisburg, PA
Senior Director of Transport Engineering
VANGUARD CELLULAR SYSTEMS, INC., Harrisburg, PA
Vice President of Network Services
Director of Technical Operations, Mid-Atlantic Region
Manager of Technical Services
Education
Bachelor of Science, Technical Management, DeVry University
Associate of Science, Telecommunications Technology, Penn State University
Associate of Science, Electrical Engineering Technology, Penn State University
Certifications
Certified Project Management Professional (PMP), Project Management Institute
Technical Project Management Certification, American Management Association