Customer Service Office

ZELMA WALKER

Atlanta, Ga. 404-***-**** **********@*****.***

QUALIFICATIONS

Paralegal degree from ABA approved program. Years of experience in customer service

which entailed handling confidential information with a high degree of professionalism. Skilled in research with strong administrative background. Adept in intake assessment, case management, writing and interpersonal communication skills.

OBJECTIVE

To secure a position in a law firm that can use my acquired skill as legal professional with outstanding research, communication and writing skills.

SKILLS & ABILITIES

Microsoft Word, PowerPoint, Excel, Outlook, Westlaw, Lexis-Nexis, GCIC

WORK EXPERIENCE

6/2008-present

Criminal Information Systems Technologist, Fulton County Sheriff’s Department

Processes large volume of confidential legal documents

Monitors and updates criminal warrants

Clears inmates for release under prescribed security rules

11/2007-6/2008

Deputy Clerk, Fulton County Superior Court

Processed civil and criminal legal documents.

Monitored documents for completeness and accuracy

Processed warrants, docket cases, court calendars

VOLUNTEER WORK

Posse Foundation 2011-present

I have been a participant in the DAP evaluation of potential scholarship recipients. I have served as a greeter and hostess at various functions sponsored by Posse. Additionally, I have assisted with general office work.

LWIM 2009-present

Assist in servicing the disenfranchised by granting practical assistance of meals, clothing and showing moral support.

Grady High School Forensics Booster 2007-presents a volunteer for a nationally ranked high school debate team, I was responsible for writing articles highlighting the team's achievements. Additionally, I was instrumental in the formation of a Board of Directors for the organization and continue to render assistance in practical ways as needed.

EDUCATION

Bachelor of Science, Legal Studies- major, English (Writing)- minor

Clayton State University May 2018

Related courses- Legal Research and Writing; Civil Litigation; Criminal Litigation; Family Law; Law Office Skills; Computes in the Law; Real Estate Law; Wills, Trust and Probate Law

Dean’s List

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