MARCIA SPADARO

** ******** *****

Nashua NH *****

603-***-****,

ac6iy8@r.postjobfree.com

OBJECTIVE: To obtain a permanent position as an HR Assistant.

Transferable Skills: Fluent in both languages Portuguese, and Spanish.

PROFESSIONAL EXPERIENCE

Administration

2016-2018 ESOL Teacher at Millennium Training Institute- Teach foreign adult students how to read and write in English in order to return to the workforce.

2015-2016 Advent Global Solutions- HR Assistant -Worked as a recruiter for UPS, truck drivers, drivers’ helpers, and package handlers. I have participated in the hiring process, helping managers by clearing the company’s database, and select the best candidates possible for the position. Conducted investigations and background checks prior to hiring. Helped hiring manager during the orientation process, organized benefit packages offered by the company as well as safety packages, scheduled meetings and updated data with rehired candidates as needed.

2012-2015 Present- Tutor with Migrant Education- NH Department of Education- Tutor ELL students whose parents are non-English speakers. Train and teach students in their area of critical need, with focus on English and Math. As tutors, we advocate in the students’ behalf to receive extra help in afterschool programs to help them with literacy development and homework.

2009 up to 2014- Interpreter/Substitute Teacher Translated documents and interpreted Portuguese/Spanish in teachers/parents conferences for the ELL Director at the City of Nashua. At this time, I was a full time student acquiring my Masters in Education.

2008 Customer Service- through Tech-Needs worked at Varian, assisting customers with purchase orders of equipment utilized in semiconductor facilities. Generated orders and tracked delivery time.

Ordered some office supplies for office use.

2007 Temporary Customer Service- through Tech-Needs worked at Qualex Service as customer service in a call center, tracking technicians on the road, and monitoring customer calls for technical difficulty with their computers and printers.

2006 Temporary Purchasing Assistant- through Tech-Needs worked at Matrix and assisted Purchaser in tracking closely shipment from vendors to releasing parts to our company production in a timely fashion. Also worked as Customer Service on the other spectrum of the business, now generating orders of our products to be released to clients.

Dispatched orders according to customer’s account standard and met deadlines of delivery goods to customers by contacting vendors in a daily basis to ensure on time delivery.,

Eliminated overlap schedule from the warehouse, from the time of departure to the time of arrival of our products to our customers.

2005 Teller/Sales Associate- at TCU booked appointments for Financial Analyst to sell financial investment products according to clients needs originated new customers bringing new money to the credit union.

Researched competitors target, promoting marketing edge for banking products, analyzing strategies to stay competitive without losing profit margin.

Worked as a teller, doing deposits and withdraws in regular accounts and loans. Developed a network of customers who wished to invest in stock, through Mass Mutual and referred to a financial specialist for their financial needs.

2003 Customer Services Representative- at and LGH verified Insurance validity for medical equipments purchase through insurance as well as coverage for certain diagnosis; eliminated the need to submit claims to more than one insurance at a time, by verifying validity and how much of coverage each insurance would pay on the policy holders behalf.

Verified which insurance was primary or secondary payer to the claims.

Worked with claims department to acquire required paperwork and submit medical claims to the insurance company.

Improved the workflow by being consistent in attaining proper documentation to submit paper work to insurance claims department.

2000 Receptionist– at Clarendon transferred calls to appropriate extensions, sorted income mail; also translated documents written in Spanish and Portuguese as well as interpreted for the employer with the Hispanic community eliminating thus the need for another interpreter/translator.

WORK HISTORY

2015 Advent Global Solutions- HR Assistant for UPS

2012-2016 Part Time tutor for the NH Dept of Education.

2009-2013 Interpreter with the City of Nashua, Substitute teacher.

2006-2008 Matrix Technologies/ Qualex Service/Varian Tech Needs TEMP. AGENCY

2005-2006 Triangle Credit Union

2003-2004Lowell General Hospital

2000-2001Clarendon Family Day Care-Food Program Agency

Computer Skills -Experienced in Microsoft Word, Excel and Computer database

EDUCATION- Hesser College – Bachelors in Science and Business Administration,

Southern New Hampshire University- Masters in Education.

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