Business Intelligence Analyst
Resume:
George Stokes
Salt Lake City
*********@*****.***
Education
C.T. Bauer College of Business, University of Houston, Houston, Texas
Bachelor of Business Administration in Management Information Systems
Minor in Supply Chain Management, May 2016
Professional Projects
Consultant - Implementation Specialist
Intermountain Healthcare EMR Transition January 2017 – November 2017
●Provide on-site conversion troubleshooting support and issue resolution, identify inefficiencies and areas with opportunities for improvement with KPIs, and propose changes to client.
●Assist with investigating and resolving routine problems in person and via phone by using applicable monitoring and troubleshooting tools.
●Provide end-user one-on-one support at Client locations and perform high-level Cerner solutions.
Employment History
Business Intelligence Analyst
Cerner Corporation, Kansas City, Missouri January 2017 - Current
●Consult with clients on core service line workflows, including current state and future state, and work with client to map out stop-start-continue processes to determine how the system will be designed and tested.
●Generate SQL queries to retrieve EHR data from HP Vertica databases to perform different analysis on and present the analysis created from Tableau to Stakeholders in order to influence business decisions.
●Coach client on data collection and system design requirements, and analyze to determine optimal solution build and implementation.
●Plan and facilitate client meetings and key events to ensure decisions are made, project progress milestones are met, and client goals are achieved.
●Test and perform client-specific configuration in client environments in accordance with client requirements.
●Articulate key process flows and stakeholders.
●Describe and manipulate data sets, sources, and structures.
●Develop reports to make data more meaningful to business initiatives.
●Analyze data quantitatively and qualitatively and communicate findings.
●Identify root cause of problems with reports or data sets within domains.
●Collaborate on data quality conditions and monitoring with domain business subject matter experts.
●Identify gaps and resolve outstanding design questions.
●Identify, resolve and report solution status, risks, and issues to client and project leadership.
●Provide feedback to appropriate stakeholders on system adoption, utilization and issue status.
●Execute system adoption and/or optimization plan for client based on utilization data and targeted outcomes.
Skills
HTML, Javascript, SQL, Java, ORACLE, XML, CSS, WordPress, Weebly, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint, Basic Computer Infrastructure, .asp, ICentra, Tableau, HP Vertica
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