Medical Assistant Customer Service
Resume:
MELISSA J PUGA
CORPUS CHRISTI, TX 78414
***********@*****.***
Summary of Qualifications
Bilingual, I'm fluent in English and Spanish.
Experienced in Urology Nursing skills and procedures. Excellent Customer Service and Patient Care.
Work History
Stripes 103, BIG PSRING, Texas
General Manager May 15, 2017 - Jul 12, 2018
As the General Manager, I ultimately was responsible for the day-to-day operations of a retail store. All employees working in the store report to myself. I was responsible for ensuring my staff give great customer service as well as monitoring the financial performance of the store. Typical responsibilities of the job include: recruiting, training, supervising and appraising staff, maintaining statistical and financial records. I was in charge of planning, organizing, staffing, directing, and controlling. I had to make sure we stayed organized and created a structure for daily tasks and communication.
Dr.Rudy Haddad Urology, BIG SPRING, Texas
Urology Nurse Jul 28, 2016 - Apr 17, 2017
As a Urology Medical Assistant i helped with clinical responsibilities such as taking a patient's medical history, maintaining records and analyzing urine samples. As a Urology Medical Assistant, I worked under the supervision of the physician to diagnose and treat patients. As a Urology Medical assistant I helped with specializing in treating patients with diseases related to the kidney, bladder, urethra, and other parts of the human urinary system. In some cases, Urology nurses are also involved in the treatment of the male and female reproductive systems. As a Certified medical assistant, I perform administrative tasks, such as answering phones, completing paperwork, scheduling appointments and processing health insurance claims. They may also be required to take a patient history, prepare patients for treatment, and take a patient's vital signs prior to treatment. Wal-Mart, PORTLAND, Texas
Assistant Manager Aug 11, 2012 - May 02, 2016
I ultimately was responsible for the day-to-day operations of a retail store. All employees working in the store report to myself. I was responsible for ensuring my staff give great customer service as well as monitoring the financial performance of the store. Typical responsibilities of the job include: recruiting, training, supervising and appraising staff, maintaining statistical and financial records. I was in charge of planning, organizing, staffing, directing, and controlling. I had to make sure we stayed organized and created a structure for daily tasks and communication. Lamun-Lusk-Sanchez Texas State Veterans Home, BIG SPRING, Texas Unit Secretary May 09, 2012 - Aug 02, 2012
I am responsible for all Facility invoices. I submitt and receive Invoices for the facility on a daily basis. I confirm that our Residents have the proper Insurance or Medicare or Medicaid for their needs on a daily basis. I assist with Daily functions with the Administrator, Human Resource Director and the Business Office Manager. I assist with Central Supply Officer and help them out with ordering and making sure the Medical staff is fully supplied. Education
South Texas Vocational Institute, Corpus Christi, Texas 2 years college, technical or vocational school
Major: Medical Assistant
GPA: 3.86
Occupational License or Certification
Certified Medical Assistant Certification
National Association for Health Professionals, Corpus Christi, Texas CPR Certified Certification Expires: Dec 08, 2017
American Red Cross, Corpus Christi, Texas
Computer Skills
Typing Speed: 80 Words Per Minute
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English - Excellent ( Read Write Speak )
Spanish - Good ( Read Speak )
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