Customer Service Sales

CAREER OBJECTIVE

To gain a position where my diverse background in customer service, sales/marketing, and public relations can be fully utilized and further developed. Seeking an opportunity to use my exposure and experience with previous endeavors to help achieve advancement and growth for the company.

EDUCATION

University of Houston Downtown- Houston, TX 2013-2015

Bachelors of Arts in Corporate Communication

WORK EXPERIENCE

Little Woodrow’s, Houston, TX 2017-Current

Bartender

Manage bar area which includes cocktail design, regulation compliance, and high quality customer relationships to increase consumer volume

Continuously demonstrate the ability to multi-task at a fast pace while dealing with various customers

Provide outstanding hospitality to customers to gain satisfaction and return service

Midtown Drinkery Bar & Grill, Houston, TX 2013-2017

Bartender/Server

Utilized knowledge of mixed beverages to provide customers with well- prepared drinks in a timely fashion

Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude

Operate cash register and financial system to provide accurate credit transactions

The Center for Public Deliberation-UHD, Houston, TX 2014-2015

Student Intern

Responsible for planning and executing forums for a large number of faculty and staff

Advocate for members of the community of all ages, ethnicities, and occupations to become actively involved in Public Deliberation

Lead intern that led in the creation of complex, public input forums on topics such as immigration and higher education.

OTHER SKILLS

•Bilingual – Fluent in Vietnamese

•Advanced knowledge in Microsoft Word, Excel, Access and PowerPoint

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