Manager Security
Resume:
*****.**********@*****.***
TERRY NORSWORTHY
SUMMARY
Dedicated security professional with more than 28 years experience managing security teams in military, retail and corporate security. Personnel leader who comfortably interacts with people from diverse cultures and backgrounds. Resourceful and creative problem solver with expertise in building and personnel security.
HIGHLIGHTS
Skilled in conflict resolution
Investigative procedures
Certified Security Supervisor
AZ DPS Security Guard Card.
Proficient in CCTV and dispatch.
PRFESSIONAL EXPERIENCE
SITE SECURITY SUPERVISOR, NMS SECURITY,THE TERRACES ASSISTED LIVING,7550 N 16TH ST. PHOENIX, AZ 85022
05/2013 – Present
Tours and inspects facility frequently to assist in maintaining a safe and more secure environment. Assist employees with security related matters and enforces parking regulations and traffic control. Responds to all emergency codes for assistance and control.
Investigated and completed written reports of complaints, critical security incidents, and unusual activities involving patients, employees, and visitors.
Transport nursing staff to on campus emergencies and assist as directed.
Monitor the emergency control panels and CCTV systems. Conduct weekly test on all systems to insure they are operational. Work dispatch as required.
When police or fire department are summoned, meet the vehicles as they arrive and direct emergency personnel to the area where they are needed.
Based on area of assignment may assist in the maintenance and preservation of confidential health documents.
Overseeing the employee on-boarding process including new hire interviewing, selection of candidates, training and new hire paper work.
JOB TITLE 2, GENERAL MANAGER, METRO SPORTZ BAR AND RESTAURANT 10402 N BLK CANYON HWY, PHOENIX, AZ 85053
02/2004 – 04/2013
Monitored employees to insure all Arizona State liquor and health department codes were followed.
Hired and trained all security personnel.
Ordered/received merchandise, executed daily reports and completed payroll.
Completed opening and closing paperwork and responsibilities.
Ensured compliance with all company policies and procedures.
Monitored CCTV systems to insure all areas were operating in a safe manner.
ASSISTANCE MANAGER, WALGREENS, PHOENIX, AZ 85051
02/2000 – 01/2004
Investigated and followed up on all customer complaints.
Administered and monitored Loss Prevention programs and systems.
Informed future employees about policies and procedures.
Ordered, received, and verified billing of all store merchandise and inter store transfers, price, stock, and display of all merchandise.
Monitored CCTV systems daily to insure store safety.
EDUCATION
EAST MISSISSIPPI JR. COLLEGE, SCUBA, MS. MAJOR IN CRIMINAL JUSTICE. 3.8 GPA,1978.
U.S. AIR FORCE LAW ENFORCEMENT ACADEMY 1981
Top 5% of Class.
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