Susan Sterling

Round Lake, IL

Cell: 773-***-**** Email: ac6ids@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/susan-s-30693720/ SENIOR HUMAN RESOURCES LEADER

Compensation & Benefits

M&A Due Diligence

Performance Management

Project Management

Talent Acquisition

Workforce Integration

Process Improvement

Employee Relations

Employment Law

HRIS

Degree: BSc, Psychology, Northwestern University

Technologies: Ultipro, ADP Enterprise, ADP Payforce, Ceridian HR Perspective, MS Office, MS Access, Proprietary Payroll Systems

Industries: Construction, Restaurant, Manufacturing WORK HISTORY

Consultant, Ferrara Candy Company, Oakbrook Terrace, IL 2018 - present

Assist with the workforce integration of newly acquired confectionary company (Nestlé)

Provide compensation and benefits advice and recommendations to this 1,000 employee workforce operating in North America.

Provide recommendations on salary structure and incentive pay.

Act as point person for the domestic and international relocation of newly acquired employees. National Director, HR, Tecta America Corp., Rosemont, IL 2014-2017

Oversaw the human resources function including benefits program development for this 2500+ workforce with 57 locations and 36 operating units.

Successfully integrated workforces of 5 acquired companies within 18 months, developing and managing benefits and policy transitions and merging retirement plans of 2 of the acquisitions.

Managed a $12 million/year medical benefit budget working to adjust plan design, pricing and integration of acquired companies as needed to maintain stability.

Saved approximately $100,000 annually by bundling vendor services in applicant tracking and live feed utilization of diversity and veteran outreach providers. Director, HR, Benefits and HRIS, Cosi, Inc., Deerfield, IL 2008-2014

Managed team of 3 HR and legal administrators

Safeguarded the firm from risk relating to FLSA, HIPAA, EEOC, ADA, FMLA, ERISA and other legislation, successfully defending 5 employment discrimination (EEOC) claims.

Redesigned and led performance management efforts company-wide via introduction of Ultipro software solutions for 2,000 employee workforce.

Introduced online benefits enrollment with 95% acceptance and utilization rate. Benefits Manager, Cosi, Inc., Deerfield, IL 2005-2008

Managed $5 million/year medical benefits budget, reducing 7 medical plans to 3.

Built and upheld a reputation as a trusted advisor for all levels of the 2,000 employee workforce.

Successfully conducted RFP process to identify new 401(k) record keeper, implementing new provider in less than 3 months.

Developed and delivered all benefits plans communications materials during open enrollment for multicultural workforce, 50% of whom were Spanish speakers. Senior Compensation and Benefits Specialist, Littelfuse, Inc., Des Plaines, IL 2002-2005

Worked with union leaders to resolve employee complaints for 5,000 employee international workforce.

Delivered benefits and compensation programs, saving more than $65,000 the first year and $100,000 for each subsequent year by introducing electronic administration of pension program.

Educated international associates in 4 countries on global compensation and benefits design. Director, Compensation and Benefits, Life Fitness, Franklin Park, IL 2000- 2002

Eliminated $85,000 per year of administrative costs by consolidating 3 regional payroll systems into 1.

Managed long-term incentive plan for 5 person executive team.

Established HRIS processes for head office and 3 divisions.

Led the development of the existing human resources information systems to a single source HRIS. Director, HR, APV Consolidated, Inc., Rosemont, IL 1997-2000

Seamlessly transitioned organizational and benefits systems during the acquisition of APV by Siebe, including managing all employee terminations and relocations in a 2 month time period.

Directed benefits, HRIS, human resources, and compensation programs for more than 1,500 employees.

Realized $50,000 annual savings by launching an in-house interactive voice response system to manage the employee benefits open enrollment period.

Collaborated with senior management to negotiate annual cost sharing of medical plans by union members, resulting in savings of $1 million/year.

Benefits Manager, APV Consolidated, Inc., Rosemont, IL 1995-1997

Monitored and maintained a budget of $500,000 per fiscal year.

Rolled up a savings of $83,000 per year by consolidating nine field office payrolls. HR Generalist, APV Consolidated, Inc., Rosemont, IL 1993 -1995

Managed employee relations and benefits inquiries of 1,500 employee workforce.

Coordinated with field managers in the closure of two plants. Benefits Specialist, APV Consolidated, Inc. Rosemont,IL 1990-1993

Standardized performance evaluation process utilizing a train the trainer approach.

Triggered increased administrative efficiencies and reporting capabilities in HR as a lead member of the SAP implementation team

ADDITIONAL EXPERIENCE

Continuing Education:

Darden School of Business: University of Virginia Executive Leadership Program The University of Michigan: Executive Management Development Program Siebe: Management Development Programme - London, England Certification: Certified Employee Benefits Specialist Awards/Associations: Plansource HR Advisory Council Speaker, Plansource Eclipse

Dean's List, Magna cum Laude graduate

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