Healthcare Business Analyst

Navya Kumar, MPH 703-***-****. Ashburn, VA *****

**********@*****.***. Likedin.com/in/navyakumar/

Healthcare Business Analyst

Offering continuous growth and impressive leadership in the management of complex activities within the healthcare industry

Acknowledged throughout career for innovative efforts in providing leadership to coordinate health services. Demonstrated success in providing input for strategic planning and analytical management structure to improve efficiency and quality in delivering healthcare services. Experienced evaluating business processes and conducting initial needs assessments to provide recommendations for business initiatives. Thrive on handling difficult situations and carrying out high-risk decisions. High-energy achiever; use outstanding organization, communication and correspondence skills to build solid relationships. Consistently noted for superior job performance, initiative, and excellent leadership and motivational skills.

Highlights of Expertise

Health Advocacy

Financial Management

Risk Assessment/Management

Coaching, Mentoring & Training

Continuous Process Improvement

Operations Management

Healthcare/Hospital Policies Implementation

Vision, Strategy and Execution

Education

Master in Public Health with concentration in Health Management and Policy

Drexel University, Philadelphia, PA, 2017

Bachelor of Science in Biology

Virginia Commonwealth University, Richmond, VA, 2014

Professional Experience

Maternal Fetal Associates, Lansdowne, VA

Provide administrative, management, and operation leadership of Maternal Fetal’s healthcare facility serving the women of the Greater Washington metropolitan area’s high-risk pregnancy needs.

Healthcare Business Administrator (2017 to Present)

Managed the facility’s services, departments, budget, and functions while ensuring compliance with HIPPA policies. Developed financial and operations quarterly reports, and implemented new procedures with vision, foresight, and patient sensitivity to meet the facility’s and community’s needs and revenue targets. Created metrics to meet quality and process improvement benchmarks. Recruited, hired, provided orientation/training, and retained a sufficient number of qualified staff to carry out facility programs and services. Managed patient billing transactions.

Designed and implemented referral data system, which resulted in more efficient processes for referral tracking.

Conducted several process audits and analyses to ensure the quality and appropriateness of resident / patient care meets or exceeds organization and regulatory standards.

Coordinated training programs to enhance performance, quality, and efficiency to improve morale, satisfaction, patient service and profitability.

Conducted risk assessments to create procedures, achieving significant savings and cost reduction for the institution.

Magee Rehabilitation Hospital, Philadelphia, PA

Played a key role in establishing and standardizing a five-step problem solving process to support health improvement projects and initiatives.

Healthcare Administrative Intern (2016 to 2017)

Developed a strategic plan and risk analysis report for strategic health improvement efforts. Evaluated medical statistical data and generated reports for implementation of care coordination dashboard using analytic models. Created recommendations toward patient-centered care. Analyzed patient satisfaction reports for key process improvement.

Evaluated statistical data of thousands of patients within the Medical Home Program for care coordination.

Generated several risk analysis reports for the clinic prior for future implications.

Maternity Care Coalition, Philadelphia, PA

Appointed to conduct risk assessments of clients during their pregnancy and their children’s development during home visits.

Community Advocate Intern (May 2016 to Jul 2016)

Reviewed and audited client files with high-risk pregnancies and in need of special assistance. Developed a medical resource manual of areas offering free medical clinics, food pantries, and clothing donations for clients in low income neighborhoods.

Audited more than 200 client files to identify high-risk clients and advised patients as to their eligibility for any other private programs.

Professional Affiliations

Healthcare Financial Management Association (Member)

Coalition for Health Advocacy through Multidisciplinary Problem Solving (CHAMPS)

Health Occupations Student Association - HOSA at VCU (Founder/ President)

Software Skills

Press Ganey, Healthcare management tools (CPSI, SRS, Medical Manager), Base Statistical Analysis System (SAS), STATA, Statistical Package of Social Sciences (SPSS), Basic R, and TreeAge Software

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