Customer Service Sales
Resume:
Tara Aldridge
***********@*****.***
PROFESSIONAL SUMMARY
● A perceptive, detail-oriented, and professional individual who is able to work effectively on an independent basis, as a member of a team, as a lead, and in pressure situations.
● Expertise in customer service, data entry, sales, and administrative skills. A highly motivated, dependable, and versatile individual with the ability to research, analyze, develop, and implement solutions to workplace and customer problems.
● Strong willingness to learn, grow, and contribute daily.
● Excellent written and verbal communication skills. PROFESSIONAL EXPERIENCE
Frito Lay N ovember 1995 – April 2016
Route Sales Representative
● Provided good quality customer service for a high volume of customers in a ssigned route territory on a daily basis.
● Managed strategic relationships with customers to increase sales by 10-30% year-over-year, identifying areas of growth and implementing specific account action plans.
● Executed sales and promotion products through high traffic locations within customer locations.
● Responsible for inventory ordering and control for assigned customers.
● Loaded and unloaded Frito Lay products in customer locations and set up all store displays.
● Created customer invoices using DSD hand held device.
● Preserved truck inventory by using pad locks, shut down switches and all locking mechanisms provided by Frito Lay.
● Implemented and maintained company's goals for sales, waste, and safety.
● Basic maintenance of truck such as, mirror adjusting, sweeping cab and container, fueling at proper fuel stations using company credit card.
Home Depot November 1990 – November 1995
Cashier
● Interacted with customers by welcoming them to the store, assessing their needs, locating merchandise, providing information on products and services, and making purchasing recommendations.
● Resolved customer complaints or escalated complaints to the appropriate manager to ensure complete customer satisfaction.
● Handled customer credit card applications and pulled special orders for customer as necessary.
● Processed customer returns and exchanges in accordance with company policies.
● Maintained sales area by organizing merchandise, restocking shelves, and keeping area clean.
● Responsible for managing received shipments, checking invoices, unloading products from the freights, and stocking the products in the store when needed. PROFESSIONAL DEVELOPMENT
GD Institute Vocational School December 2016- June 2017 Vocational courses for office administrative assistant. SKILLS
● Microsoft Office
● Lotus Notes
● Customer Relations
● Bookkeeping/ Accounting
● Warehousing
● Shipping/Receiving
Contact this candidate