Employee Relations Human Resources

Human Resources Professional focused on developing efficient processes using knowledge of recruiting and employee relations. Considerable expertise interviewing and assessing people. Proven ability to investigate and resolve highly complex and sensitive workforce complaints and ensure internal and regulatory compliance.

Core Competencies & skills

Fully Bilingual (Spanish & English)

Proficiency in MS Office

HRIS / Applicant Track System

Reduced Turnover

Benefits & Compensation

Administering HR Policies

E-Verify/ I-9 form

FMLA, ADA, EEO, WC

Remarkable analytical and logical skills

Highly ethical and integrity standards

Multitask efficiently in fast paced environment

Onboarding

Career History

Human Resources Assistant- Community Based Care of Central Florida 04/2018-07/2018

Responsible for maintaining records and support management in the day to day employee relation.

Answer main HR line phone and respond professionally to employee inquiries.

Conducts background checks for potential new employees.

Provided any additional support needed for the HR Director.

Assist in the creation of training materials and delivery of trainings as wells as recruiting activities.

Assist with the setup of hiring & personnel files and obtaining additional documents as needed.

Human Resources Coordinator -Caribbean Temporary Services 08/2013-03/2018

Responsible for employee relations and high-volume recruitment for temporary employees.

Successfully filled over 200 positions per year providing a timely service and exceeding goals.

Full cycle recruiting, interview and hiring process. Conducts new hire orientation and background checks.

Handled high-volume recruiting in a fast-paced environment, meeting strict deadlines and aggressive goals.

Worked with government, community agencies, non-profit organizations in sourcing potential candidates.

Structured offer letters & compensation package. Conducts exit interview and outplacement counseling.

Manage employee relations of more than 100 full-time temporary employees.

Investigated allegations of discrimination, sexual harassment, and unfair employment practices.

Assisted employees with payroll and benefits question or concerns. Perform disciplinary actions when needed.

Operation Manager-Municoop Credit Union 09/2010-08/2013

Managed day by day operation providing customer service and delivery financial solutions.

Developed and grew the HR function with recruitment and interview process.

Managed employee benefits and compensation such as health insurance, FMLA, and workers compensation.

Provide guidelines for the Board of Directors and resolution of sensitive issues, corrective action plans, progressive discipline and termination of employment in full compliance with labor laws.

Academic Qualifications

Interamerican University, Rio Piedras; Puerto Rico

MBTI Training Institute, Santurce; Puerto Rico

BACHELOR OF BUSINESS ADMINISTRATION

ACCOUNTING CLERK DIPLOMA

HUMAN RESOURCES MANAGEMENT

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