Director, Human Resources

Valerie Vetere

Manchester, CT *****

https://www.linkedin.com/in/Valerie Vetere

1-860-***-**** **********@*****.***

Human Resources Professional

Lead Business Teams Through Restructuring, Integration, and Organizational Change

Forward thinking, trusted advisor and decision-maker who effectively builds and maintains successful relationships in a matrixed environment. Collaborative leader and team player. Passionate about continuous improvement and customer-centric solutions. Multi-task in fast-paced, multi-national environment. Prepare, forecast, and operate within budgetary guidelines. Strong competencies in organizational design and communication, process reengineering, and designing and delivering global initiatives and solutions. Outstanding interpersonal, motivational, and presentation skills.

Organizational Effectiveness Change Management Talent Acquisition Leadership

Learning & Development Communications Project Management

Professional Experience

XL CATLIN, Hartford, CT 2018 - Present

Organizational Effectiveness Specialist

Provide consulting support to global insurance organization in the area of performance management. Areas of focus included goal setting, mid-year reviews, 360 feedback, development, and annual performance review process.

Created monthly global communication series of articles that provides all colleagues with practical resources they can use to promote more frequent and effective performance discussions with their managers and other colleagues. Monthly viewability has been 90% or greater.

Partnered with new external vendor in the development of a new 360 feedback survey, including preparation and roll-out of communication with leader participants.

Developed new mid-year review communication leading to 95% mid-year conversations being conducted.

Created a process to encourage development of annual goals leading to 90% goal creation.

THE HARTFORD, Hartford, CT 2007 – 2017

Director of Learning, Middle Market 2012 – 2017

Provided strategic oversight and implementation of underwriting learning agenda for middle market, supporting core and specialty business groups (~700+ employees). Coached, mentored, and led team of 5 learning consultants and 1 learning coordinator.

Onboarded new hires in shorter time frame, leading to faster productivity in achieving business results.

Ensured staff learned technical underwriting concepts and systems faster, increased productivity, and met business goals sooner by consulting with business on design, development, and delivery of comprehensive learning solutions.

Increased completion training rates and decreased costs by implementing virtual-learning program and moving organization’s reliance on costly in-person training to virtual, just-in-time learning.

Achieved Ethics and Compliance badge by designing and developing companywide virtual training program, leading to 100% completion.

Assisted in design and development of rigorous assessment of technical underwriting and sales skills leading toward Associate and Foundational badges for 300+ employees, certifying leadership could make informed performance management, compensation, and promotional decisions.

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THE HARTFORD (Continued)

Director, Commercial Markets Compliance 2010 – 2012

Provided compliance consulting support to business partners in captive and specialty programs, livestock, sales and distribution, and commercial enterprise operations (~ 2K employees). Compliance consulting support included following areas of focus: information protection, code of ethics interpretation, and oversight of regulatory compliance.

Created and launched new, online Fraud Awareness Training module, leading to 100% completion.

Improved quality compliance results by providing data to business showing gaps in underwriter quality scores, resulting in enhancements to technical underwriting training programs.

Director, Human Resources, Middle Market & Specialty Commercial 2007 – 2010

Provided human resource client support to 700+ employees in middle market and specialty commercial business areas, including talent, change, and performance management; review and assessment; organizational structure redesign; and compensation review.

Increased compensation and grade change promotions for 100+ employees by partnering with Compensation to review all positions within client areas for appropriate market survey data and redesign entire client group.

Facilitated implementation of Underwriting Immersion Program, leading to enhanced career development conversations and allowing for movement of individuals into different business roles.

Collaborated with Talent Acquisition and business to refine job posting descriptions to target right candidate pool and created consistent behavioral-based interview questions, ultimately leading to faster hiring decisions and onboarding.

Participated in divestiture of business group ensuring 100+ individuals were seamlessly transitioned to acquiring company within 6 weeks of purchase by facilitating all verbal and written communications between employees and acquiring organization.

Additional Experience

VALASSIS (formerly ADVO), Windsor, CT

Corporate Human Resources Manager

AMGEN, West Greenwich, RI

Senior Staffing Manager

PFIZER INC, New London, CT and New York, NY

Manager, Human Resources, Global Staffing, Pfizer Global Research & Development

Manager, Employee Resources, Pfizer Pharmaceuticals Group

Consultant, Organizational Effectiveness & Consulting Services Group, Pfizer Pharmaceuticals Group

Manager, Worldwide Education Program, US Pharmaceuticals Group

Associate Manager, Corporate Support Programs, Corporate Affairs Division

Corporate Compensation Analyst, Corporate Employee Resources

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Education

Master of Public Administration(MPA), Organization and Management Development, Robert F. Wagner Graduate School of Public Service, New York University, New York, NY

Bachelor of Science(BS), Marketing and Management, Leonard N. Stern School of Business, New York University, New York, NY

Founders Day Award for high scholastic achievement

Training

Leadership Foundations, The Hartford

Managing with Integrity, The Hartford

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