Customer Service Food Safety

OBJECTIVE

Looking for a position that will allow me to transition into the Information Technology Industry and utilize my technical education along with my many years of professional work experience.

EDUCATION

Bachelor of Science in Computer Information Systems

Baker College Auburn Hills, MI

Pursuing expected completion date – Spring 2020

Associates Degree in Applied Science – Computer Networking

Baker College Auburn Hills, MI

Completed – December 2015

CURRICULUM COMPLETED

oWindows 7 Configuration

oCisco Routing and Protocols/Network Fundamentals.

oCisco Voice and Wireless

oSecurity Fundamentals

oLinux/Unix

WORK HISTORY

Sous Chef March 2013-Present Vinsetta Garage/Union Joints Berkley, MI

oDirect and oversee employees, dinner service, and food preparation

oDevelop corrective action plan and perform disciplinary action for underperforming employees

oEnforce and maintain food safety within OSHA and health code regulations

oMaintain functionality of kitchen equipment

oCreate schedule for kitchen staff

oCreate schedule for employee development plan

oOrder equipment, supplies, and product appropriately based upon daily scheduled events and restaurant activity

oProvide training for new employees

oConduct employee performance reviews

oEnsure food and service quality during high volume dinner service

oFood allergen knowledge and practices

oProduce a diverse menu and monthly specials

oParticipate in development of business strategies that increase sales and profitability

oMaintain confidentially for high profile clients

oPromoted within from Line Cook to Head Cook to Sous Chef

Suite Pantry Coordinator August 2010-2015 Levy Restaurants/Ford Field Detroit, MI

oManaged Servers, Runners, and Cashier

oMaintain records of supplies and ordered stock; estimate daily and weekly requirements to replenish items as required

oDetect and ensure disposition of spoiled and unattractive food, defective supplies/equipment and other unusual conditions

oApply knowledge of methods, materials, and practices of commercial catering food preparation

oTest foods being cooked for quality assurance. Efficiently operated large grill and fryer

oFood allergen knowledge and practices

Customer Service Attendant Jan2012-November 2012 Jax Kar Wash Birmingham, MI

oUse effective communication skills with guests at all levels as a service provider

Usher/Cook/Waiter November 2012-March 2013 The Maple Theater Bloomfield, MI

Line Cook March 2010-January 2012 T.G.I.Friday’s Southfield, MI

oSeason and prepare a wide variety of foods such as vegetables, meats, soups, salads, and side dishes in accordance with prescribed recipes

oSlice, grind, and cook meats and vegetables using a full range of cooking methods

oUse effective communication skills with guests at all levels as

Contact this candidate