Personal Assistant

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Melissa Seet Tiat Huang

Address: *** ********** **** #**-** The Beacon,

Singapore 089775

Mobile: +65-9846 6788

Email: ************@*****.***.**

DOB: 19 April 1966

NRIC: S1736672F

Personal Profile

I am an efficient, dedicated, confident, hardworking, highly self-driven, organised and self-motivated person. During my 20 years with Raiffeisen Bank International AG (RB Int’l AG), I have successfully achieved the various goals set for my multiple roles in the organisation.

I joined the bank in July 1995, when it was then a Representative Office, as a Personal Assistant to the Chief Representative cum Office Administrator. My main functions include administrative support to the Chief Representative, general office administration

& Human Resource roles. Over the years, I gained valuable knowledge and experience relating to other areas of responsibilities including liaison with Head Office on our offshore branch application, budget for office expansion, office planning, site viewing and office space planning, ad-hoc office renovation projects for expansion, sub- let/reduction of office premises throughout the years, etc. Other ad-hoc events that I oversee include the IMF World Bank Meeting in 2006 whereby I was the overall in- charge of the entire event planning and coordination for our internal VIP/Board Members and their spouses’ itinerary and program. I also doubled-up as the ‘Tour Guide’ for our Board Members and their spouses whenever they visit Singapore or Asia, be it on a business or private trip. I also had the opportunity and privilege to plan and co-ordinate their overseas programs/itineraries, flight and hotel arrangements, etc. especially in neighbouring countries like Hong Kong, Indonesia, Thailand, Vietnam and China. Through the various roles, and ad-hoc projects & events, my contributions and skill sets were constantly put to the tests and they were proven to be successfully achieved over the years. These have not only improved my problem-solving skills, they have also

‘pushed’ me to set higher standards for myself and to obtain better results over time. Key Skills

Technical Skills

• Microsoft Office Applications (MS Word, Excel & PowerPoint)

• Lotus Notes e-mail & e-calendar

Communication Skills

• English: Written and Spoken

• Mandarin: Written and Spoken

Education Summary

National Institute of Commerce

Certificate in Private Secretarial Practice 1983 - 1985 Crescent Girls’ School

GCE “O” Levels (8 “O” Level Credits) 1979 – 1982

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Co-Curricular Activities & Interests/Hobbies

Interests/Hobbies

• Gym exercises

• Social Dance

Crescent Grils’ School

• Member of Language, Drama, Debate & Speech Club (LDDS)

• Member of Dance Club

Birkhall Primary School

• Chinese Dance

Work Experience

PT Lippo Karawaci Jan 2016 – Present

- PA to Managing Director & Head of Corporate Finance

- 2 + 1-year contract

• Calendar management for the Managing Director & Head of Corporate Finance (MD).

• Update MD with the VIP contacts’ birthdays/anniversaries first thing in the morning.

• Prepare correspondence/replies to emails on behalf of the MD, as and when required.

• Organize meetings, conference calls and book the meeting venues accordingly.

• Plan, compare & schedule flights and hotel bookings, handle visa applications as and when required, and assist with local logistics.

• Prepare & exchange foreign currencies for MD’s trip, as and when required.

• Update the travel itinerary with detailed information of the Airport Representative, driver, and provide car & meeting details, etc.

• Assist with expense claim reconciliation.

• Process medical claims from overseas insurance for the MD.

• Liaise with Head Office (HO) regarding top management ad-hoc visits between Singapore and Indonesia.

• Plan, organize and manage ad-hoc requests from the Senior MD and his family when they are in Singapore.

• General administrative duties as and when required.

• Run errands for the Senior MD, MD and his family as and when required.

• Ad-hoc “Tour Guide” role with the Cinepolis team, Mexico when they visited Singapore on 6 July 2018.

Raiffeisen Bank International AG 2009 – Sep 2015

Asia Pacific Regional Office

- PA to Chairman & Chief Executive Officer

• All duties and responsibilities as mentioned above. Additional responsisbilities:

• Take dictation from the CEO for his Call Reports, and prepare presentations for HO.

• Liaise with HO regarding top management personnel visits to Singapore, Steering Committee Meeting (SCM) & Group Management meeting schedules in both HO & Singapore, Public Relations matters/HO news broadcasts for the attention of local colleagues & regional office staff, etc.

• Minute taking for SCM and monthly Management Meeting between CEO & Heads of Departments (HODs).

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• Prepare annual Appraisals & schedule one-on-one meetings with the HODs and Country Representatives reporting directly to the CEO.

• Manage & guide 1 Travel Personnel and 1 Driver cum Despatch to the CEO.

• Provide guidance and support to the overseas interns.

• Plan and coordinate the annual incentive trips or Dinner & Dance events, either locally or overseas.

RZB-Austria Singapore Branch Dec 1997 - 2009

- Personal Assistant cum Office Administrator

RZB-Austria Representative Office Jul 1995 – Dec 1997

- Personal Assistant cum Office Administrator

Chemical Bank, Singapore Feb 1994 - Jun 1995

(later merged with Chase Manhattan Bank)

- Corporate Dealer

Reuters Singapore Pte Ltd

- Customer Relations Executive Dec 1989 – Dec 1992

- Senior Customer Relations Executive Jan 1993 – Jan 1994 Singapore Airlines Limited Jan – Nov 1989

- Flight Attendant

“Best Trainee” award

Reuters Singapore Pte Ltd Jul 1987 – Dec 1988

- Secretary to Sales Manager

The Oriental, Singapore Sep 1985 – Jun 1987

- Secretary to Assistant Director of Sales

References

Mr. Rainer Silhavy

Managing Director, Head of Corporate Finance’

PT Lippo Group

Tel: +65-9670 7597 (Mobile)

Ms. Leaw Kah Eng

Chief Representative

Arab Banking Corporation

Tel: +65-6533 6135 (DID) / 9639 3613 (Mobile)

Mr. Douglas Chew

Lead Independent Director, Chairman of the Nominating and Remuneration Committee and a member of the Audit and Risk Committee

Lippo Malls Indonesia Retail Trust

Tel: +65-9622 5651

Contact this candidate