Customer Service Manager
Resume:
Mary Hope Franco
************@*****.***
***** ****** **** *, ******* Dunes, CA
PO Box 7432, La Quinta, CA 92248
Career Summary: Have worked in the Mortgage Banking Industry for 20+ years which is very much
a detailed job. Paperless duties all processing on computer data entry, scanning all borrower’s information.
Objective: Seeking a permanent part-time or full time position. Work well with others, multitask, excellent communication and organizational skills. Billingual-Spanish. A self starter.
American Advisors Group
3800 Chapman Avenue, sixth floor
Orange, CA 92868
Position: Sr. Remote Loan Processor
Immediate Supervisor: Ana Carrillo
Reason for Leaving: Laid off
Start date: 10/25/2017 ending date: 04/07/2018
Duties: Remote Sr. Loan Processor
Caliber Home Loans/Reverse Mortgage Works
73131 Country Club Drive C4
Position; senior loan processor
Immediate supervisor: Jill Hamilton
Reason for leaving; Laid off
Start date: 04/13/2015
Last day: 07/07/2017
Duties: Started loan from start to finish. Contacted borrower for any additional information, put all borrower information into computer and submitted loan to underwriting for initial approval. Worked on all closing conditions needed to get loan closed.
Custom Care Solutions
41995 Boardwalk, Suite A-3
Palm Desert, CA
Start date: 03/01/2014 to 04/10/2015
Position: Care Taker
Duties: Assist clients on a daily routine such as exercising taking medication, cooking, light housekeeping
iMortgage
41990 Cook Street
Palm Desert, CA 92211
start date 11/12/12 to 11/26/13
Position: Loan Production Assistant
Duties: Assisted Loan Officer speaking with Real estate Agents prequalifying borrowers and submitting pre-qualification letter’s Contacted borrower for all appropriate loan information needed to process loan.
Experience in different fields over 10 years ago: YMCA Early child hood education, Medical –Imaging Center working on mobile unit, La Quinta Video-Owner worked( Owner of Muffler World, Indio . – customer service, bookkeeper 2009-2011)
References: Jill Hamilton-Manager-760-***-****/ Lupe Renteria-Prop Mgmt-951-***-****/Katherine Brack 760-***-****
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