*** ********** **

Clinton MS, *****

Ph. 601-***-**** /

787-***-****

e-mail: ac6i12@r.postjobfree.com

Lorena Zoé Colón López

Professional Profile:

Dynamic Psychologist and Industrial / Organizational Psychologist MS. Practice in public organization, effective organizational center in an educational institution and health care provider. My background includes high level of accountability, use the knowledge, effective skills and abilities in effective communication for create, implement and improve, best practices and the creation of instruments to evaluate different aspects in the labor scenario. Apply principles of personnel psychology to, identify individual differences in ability, personality, and interests, learning and motivation, psychological research methods, and the assessment and treatment of behavioral and affective disorders, administration, management, sales, and marketing problems to created team work oriented to goals fulfillment, people relations and growth by using their strength. Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Design curriculum and training, teaching and instruction for individuals and groups, and the measurement of training effectiveness. Passionate to win, committed, full of energy and results oriented professional, interest on improvements using Lean Manufacturing-Six Sigma, Kaizen and Positive Psychology Philosophies, design of experiments, time studies, line balance and human relations.

Key Accomplishment:

Member of the training team of the first Organizational Effectiveness Center in an educational institution in Puerto Rico, oriented to human strengths in the work place.

Training in labor laws

Make up artist certificated

Experience:

Panda Express Flowood, MS

Assistant Manager April 2018 - Present

Receive clients and explain item availability

Serve food and drinks with high standards

Develop staff, including overseeing new employee onboarding and providing career development planning and opportunities

Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures

Cook food with high quality standards

Make strategies to improve the work environment

Interventions in labor relations

Execution of inventories and labor reports

Empower employees to take responsibility for their jobs and goals, delegate responsibility and expect accountability and regular feedback

Maintain employee work schedules including assignments, job rotation, training,, telecommuting, cover for absenteeism, and overtime scheduling

Picante’s Mexican Restaurant Raymond, MS

Waitress Feb –April 2018

Receive clients and bring a excellent customer service

Serve meals and drinks at the table

Keep the restaurant clean and organized following the quality standards

Make inventories of products

Centro de Efectividad Organizacional CEO San Juan, PR

Industrial/Organizational Psychologist student practice Jan 2017 – Dec 2017

Part of the team of students who design and created the CEO

Create a proposal for, start budget, logo and design, to the dean of students

Design, create and implement a training based in Positive Psychology

Medicare y Mucho Más MMM San Juan, PR

Mental Health Area. Jul 2017 – Sep 2017

Industrial/Organizational Psychologist student practice

Identifying problems for the best practices in supervisors utilizing Kaizen philosophies

Administer tests of strengths and personality and train them how to effectively used at work (supervisors and group leaders)

Prepare a team building utilizing results

Create training to develop communication in leadership position, based in Multipliers Theory.

Comisión de Servicio Público de PR San Juan, PR

Human Resources Area. Aug 2016 – Jan 2017

Industrial/Organizational Psychologist student practice

Create and update administrative job descriptions

Generate and train workers on employee manual

Apply psychological theories to solve employee’s relations problems

Apply Lean Manufacturing Six Sigma on processes for quality best practices

Hello Beautiful Salon Arecibo, PR

Cosmetologist Feb 2010-Aug 2012

All hair care services (color, highlights, cut, blower, keratin and other treatments)

Make all type of make-up

Control and inventory purchases

Customer service

Sale hair and make-up products

Education:

2014 – 2018 Interamerican University of Puerto Rico, San Juan, PR

Magna Cum Laude, M.S. Industrial and Organizational Psychology

2015 – 2018 Pontificia Universidad Católica de Ponce, PR

M.S. Industrial and Organizational Psychology

2011 – 2014 Universidad del Turabo, Gurabo, PR

Graduated Magna Cum Laude, B.S. Psychology.

2010 – 2011 Roggie’s School and Beauty Culture, San Juan, PR

Graduated Magna Cum Laude, Master Cosmetology

2008 – 2010 Century College, San Juan, PR

Graduated Magna Cum Laude, Cosmetology

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