Melanie Q. Vallega
Address: Pamplona Negros Oriental PH
Mobile: 099********
Email: ac6i0z@r.postjobfree.com:ac6i0z@r.postjobfree.com
mailto:ac6i0z@r.postjobfree.com
mailto:ac6i0z@r.postjobfree.com
OBJECTIVE
To build a long-term opportunities for career growth.
To use my skills in the best possible way for the company’s goals.
SKILLS
Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal-communication skills.
Took customer service training course.
Computer Literate
Proficient in Microsoft office (Word, Excel, and PowerPoint)
Adept on multitasking
Loyal and Discreet (maintain confidentiality)
Flexible
Responsible
PERSONAL INFORMATION
Single, Born on August 5, 1994– Pamplona Negros Oriental, Filipino citizenship, Roman Catholic. Good command communication skills both in oral & written (English & Filipino). Able to learn quickly, demonstrate flexibility and persistence, analytical and hardworking. Can work well both independently and as a team.
Work Experience
Call Center Representative (Outbound Calls/Sales)
East & West Corporation
(Aug-Sept 2012)
Call Center Representative (Travel Agent)
Teleperformance Cebu
(Feb 2014-Nov 2014)
Email-Chat Support (Freelancer)
New Media Services Philippines
(June 2016-July 2018)
Transcriptionist (Freelancer)
Pactera Remote
(Dec 2017-June 2018)
EDUCATIONAL BACKGROUND
Tertiary: Villaflores College 2013 (First Sem)
Tanjay City, Negros Oriental
Secondary: Prudencia D. Fule Memorial 2010-2011
National High School
Brgy. San Nicolas San Pablo City
Laguna
Elementary: San Jose Central Elementary School 2005-2006
San Jose Negros Oriental
TRAINING
East & West Corporation
FINISHING COURSE OF CALL CENTER AGENT
229 Rizal St. Alaminos Laguna
PSMI (Under TESDA)
CONTACT CENTER SERVICES
Pob. Pamplona Negros Oriental
Fitz-Gibbon Academy of Skills and Trades Inc.
TOURISM PROMOTION SERVICES NC II
Dumaguete City, Negros Oriental
CHARACTER REFERENCE
Training Supervisor
Marysol Lara
ac6i0z@r.postjobfree.com
SME-CMC
Eduardo Baguio Jr
ac6i0z@r.postjobfree.com
Asst Manager (Sales Lead Operations)
Jonah Day San Luis
ac6i0z@r.postjobfree.com
I hereby certify that the above information is true and correct to the best of my knowledge and belief.