LUZ ALEJANDRE

VITALS

BURBANK, CA *****

M 818-***-****

E ac6hzc@r.postjobfree.com

L WWW.LINKEDIN.COM

SKILLS & ABILITIES

Advocate of the importance of respect, confidentiality and loyalty. Comfortable being liaison between team and executives. Knowledge in Excel, Word, Outlook. Experienced in all clerical related topics. Pride myself in being organized, resourceful and prompt to resolve issues. Self-motivated. Independent worker. Can communicate well via the telephone and have the ability to deal tactfully with staff and the community. Typing speed: 50 wpm. Currently hold California notary public commission. Fluent in Spanish.

Maintain calendar, schedules appointments, meetings and notes call, etc.

Maintain various files, records and logs, including internal electronic files

Coordinate and arrange international and domestic travel arrangements.

Answer telephones professionally, screen and log calls.

Maintain and organize filing system.

Able to multi-task in a fast-paced environment

Intermediate computer skills including Word, Excel, Outlook

Collect, open, record and distribute incoming mail.

Proofread, photocopy and distribute material.

Prepare documents such as memos, correspondence and expense reports.

Performs other related office duties as assigned.

Can work with a team or one-on-one.

Assist with event planning and execution.

Willing to higher my education.

Open to new challenges

EDUCATION

Associates Degree in Liberal Arts

Los Angeles Trade Tech College

Medical Office Certification

Bryman Campus

High School Diploma

Los Angeles High School

WORK EXPERIENCE

MARKEL HOLDINGS LLC

JULY 2014 – FEB 2018

Executive Assistant. Oversaw all confidential and legal issues on behalf of CEO. Provided support in audits and record research. Managed all personal accounts and company business online accounts. Read, monitored and responded to the executive’s emails. Oversaw calendar and set up meetings, calls and online meetings. Assisted with travel arrangements. Prepared expense reports. Data entry of accounts payables and prepared check payments. Maintained company records and files. Maintained client records and files in-house and electronically. Transcribed, reviewed, edited and prepared agreements. Assisted with audits. General receptionist duties including answering telephone inquiries, channeling calls, taking messages. Provides general office support including copying, faxing, and mailing. Monitored, organized and stocked all postage meter/office supplies including printed material/notes. Organized the front desk (work area) and kept general office professional and tidy. Provided notary services as needed. Reported to Dan Markel.

FRESH START NOCAL MGMT LLC

DBA MYLIFE RECOVERY CENTERS, INC.

JULY 2014 – JULY 2017 Executive Assistant. Provided support to executive team which includes CEO, CFO and COO. Participated in confidential meetings and executed tasks as directed. Answered all incoming telephone calls in a courteous and professional manner. Routed telephone calls and took messages, as appropriate. Delegated work as appropriate to other members of the staff. Oversaw all insurance related issues such as completion of workers’ compensation, general and profession liability applications, liaison between departments, scheduled conference calls and meetings, arranged travel plans, oversaw email accounts/ administrator, correspondence coordinator, reviewed and edited documents, maintained records and documents electronically and in-house filing. Provided regulatory duties that included contacting local, state and county offices for business locations in multi-states for registration and compliance issues. Assisted with the organization's compliance with federal and state regulations and JCAHO standards. Participated in administrative/staff meetings as required. Type, copy, order and maintain inventory of office supplies. Maintained and updated emergency contact information. Reported to Brian Newton.

ACARIAHEALTH PHARMACY /FORMERLY ITS PHARMACY

JANUARY 2013 – JULY 2014 Controlled Substance Reporting Coordinator. Coordinated with ten (10) pharmacy sites to properly generate weekly and/or periodically controlled substance reports to submit electronically to other state’s prescription monitoring programs as required by each state’s regulations. Provided support services to pharmacy team of 20 as needed and responsible for On Call scheduling of pharmacists. Oversaw all licensing statuses for professionals at all pharmacy sites. Oversaw all insurance related policies for completeness and compliance. Provided billing and collection services for pharmacy services. Reported to Chief Operations Officer-Steve Cobb.

JANUARY 2010 – 2012 Pharmacy Regulatory & Licensing Clerk. AcariaHealth Pharmacy-Commerce. Coordinated licensure for multiple pharmacy locations. Provided research and data to Management regarding proper licensing for in-state and out-of-state pharmacies. Maintained status of all pharmacy registrations with the Secretary of State, pharmacy boards and local licensing authorities. Maintained all document organization in the office and on the data server to provide easy access to Management and Staff. Served as office admin and point of contact as needed and assisted the Pharmacist-in-Charge. Reported to Chief Medical Director- Matt Angell.

JANUARY 2009 – 2010 Executive Assistant to CEO. ITS Pharmacy, Inc. Managed confidential issue on behalf of CEO. Performed data entry of accounts payable into Quicken during transition between accountants. Oversaw all incoming correspondence, filing and organization of office. Prepared and presented completed applications and business forms to Management and maintained status such documents with proper follow up as needed to complete the task. Reported to John Tapia.

FEBRUARY 2005 – 2009 Medical /Pharmacy Billing Supervisor. ITS Pharmacy, Inc. Worked as medical biller and collector. Oversaw 10 medical billers. Provided insurance coverage verifications, submitted claims, customer service, account follow up, payment collections. Data entry of transaction. Prepared audit reports and presented status of outstanding accounts and balances. Reported to John Tapia.

CHARLES T. RESNICK, M.D./ORTHOPEDIC SURGEON

JAN 1999 – DEC 2004 Medical Biller / Collector -Industrial Medicine. Provided data entry of all surgical charges and fees. Submitted billing documents to insurance company and made collection on payments due. Reviewed medical transcription of operative reports and consultations. Made final changes and responsible for file organization. Reported to Sandy Resnick.

SOUTHERN CALIFORNIA MEDICAL GROUP

OCT 1988 – DEC 1998 Medical Assistant / Biller / Collector – Industrial Medicine. Responsible for initial data entry of patient medical history prior to consultation by specialist. Reviewed and transcribed medical reports for work related injuries. Performed all data entry of billable charges and collections of claims for 3 orthopedic surgeons and acute medical doctor for an industrial medical group. Provided follow up on all claims, payments and patient care reports. Reported to Dr. David Heskiaoff.

OCT 1988 – 1992 Medical Office Assistant – Industrial Medicine. Gained experience in all departments that included front office patient service, back office as a medical assistant to the physician, physical therapy assistant, medical report transcription & editing and payment collections. Reported to Dr. Robert Birndorf.

Experience-based salary: $52,000.00.

Open to start at: $45,000.00.

Reference available separately upon request.

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