Life Insurance Manager

Ann Venne

*** ********** ***** • Hampton, VA ****9 • 757-***-**** • **********@*****.***

OBJECTIVE: To obtain a Senior Administrative position in which I can use my 25+ years of experience in the financial services industry to serve as an advocate in driving productivity, compliance, and client relations.

EXPERIENCE:

BB&T Scott & Stringfellow, The Group Ouzts, Client Services Associate September 2012-Present

Provide Executive level administrative support to the Complex Manager and Financial Advisory Group. Responsible for upholding the Written Supervisory Procedures as outlined by FINRA to include all regulatory changes of relative policies and procedures. As a team leader, it is my goal to provide a motivating environment for financial advisors to exceed the production goals set forth by the company on a recurrent basis.

Responsible for over 1,200 client accounts, maintaining client information, developing new accounts, processing transfers, retirement plan distributions, 401k retirement, expert level 529 plan implementation, annuities and insurance documentation. Review daily account transactions for accuracy and compliance.

Client Relations achievements were accomplished by fostering relationships that have increased business revenue and formed tangible bonds. This was achieved by providing each client with the highest level of personal and professional service tailored to their financial needs. Successfully managed numerous transitions from previous financial firms with 95% onboarding retention, and annually increased the number of client referrals.

Responsible for overseeing the coordination of all corporate sponsored events including seminars, luncheons, client appreciation events, and the required presentations relating to onsite and offsite conferences. Prepare marketing materials for prospective clients, submit proposal reports for client reviews and assist in the financial asset management planning processes.

Manage business critical relationships with key financial industry vendors and wholesalers to facilitate Retirement Plan Analysis and Portfolio Management. Emergency Management Program Coordinator. Manage successful oversight of day to day business operations to include invoicing, ordering, inventory control and scheduling.

Consistently accomplish “Exceeds Expectations” ratings during annual performance reviews and continually receive a “Strong Satisfactory” without any deficiencies during annual Compliance Audits.

Morgan Keegan, William G. Ouzts, Sr. & William G Ouzts, Jr., Sales Assistance May 2010-September 2012

Assisted Financial Advisors in productively assisting clients with investment products, estate planning, estate distribution and similar activities. Responsible for management of Financial Advisor’s schedules, contact management and order flow. Contribute to the overall firm profitability while meeting the needs of the clients. Served as liaison for third party administrators and external annuity/mutual fund companies.

Davenport and Company, LLC, William G. Ouzts, Sr., Sales Assistant/Client Service Associate July 2001-December 2009

Assisted Senior Vice President/Financial Advisor by serving client requests related to account transactions and preparing meeting materials for client presentations. Collaborated with operations department heads to organize departmental requirements for client accounts to include monthly expense reports, manage cash accounts, reorganization matters, cost basis and RMD requirements by law.

Wachovia Securities, Reed & Ouzts Investment Group, Senior Account Administrator November 1997-July 2001

Account Administrator for two Senior Vice Presidents of Investments. Primary functions included handling all client relationships with a strong attention to detail. Actively served as liaison to human resources coordinator in hiring professional sales support. Provided all aspects of training and managed wholesaler vendor relations by setting up introduction appointments with brokers. Prepared financial correspondence, merged mailings and multiple projects. Oversee vacation schedules, family leave, timesheets and compliance reports. Supervised summer interns for 5 years.

Malcolm G. Fries & Associates, Malcom G. Fries & Rachel Fries, Senior Account Administrator July 1992- November 1997

Account Administrator for the President and Vice President of a Financial Consulting Business that generates over $400,000 in annual revenues focusing on Retirement Analysis, Financial Planning and Portfolio Management.

New York Life Insurance, James L Richardson, Office Manager January 1987- July 1992

Office Manager to Financial Planner/Independent Life Insurance Agent. Main area of concentration was focused on office management to include all facets of individual and group life insurance policies.

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